Revenue Operations Coordinator
About Toptal
Toptal is a global network of top freelance talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and over 40% year-over-year growth, Toptal is the world’s largest fully remote company.
We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.
Position Description
As the Revenue Operations Coordinator at Toptal, you will provide tactical support for our Revenue teams. Reporting to the Revenue Operations Manager, you will support the Revenue team with top-of-funnel sales coordination as well as coordination of client documents.
This is a remote position. However, we require applicants to reside in-market. We are unable to provide visa sponsorship. Resumes and communication must be submitted in English.
Responsibilities:
We are looking for someone with a background in outbound sales that is looking to transition into an Operations role. The ideal candidate is someone who is familiar with Salesforce, Salesloft, or other similar business development systems. An interest in finance, legal, and risk management will also be beneficial, as the role will coordinate directly with those groups on behalf of the Revenue team for client onboarding documentation.
In the first week, expect to:
- Onboard and integrate into Toptal.
- Rapidly begin learning about Toptal’s history and vision.
- Familiarize yourself with the Revenue team’s OKRs, initiatives, projects, and how they are aligned to Toptal’s overall success.
In the first month, expect to:
- Learn the true value of Toptal services by completing onboarding training, shadowing calls, and meeting with key stakeholders.
- Explore Toptal’s tools and resources to understand how they are currently used.
- Familiarize yourself with sales metrics and dashboards.
- Shadow client onboarding process and share responsibilities with the team.
In the first three months, expect to:
- Fully own client onboarding process and execution.
- Provide reporting to our SDR leadership team.
- Begin to identify areas for improvement in process and reporting needs.
In the first six months, expect to:
- Provide insights to our SDR leadership team based on quantitative review.
- Own the full lifecycle of client onboarding, including a roadmap for improvement.
- Begin to take ownership of the SDR process, including cadence calls, KPIs, etc.
In the first year, expect to:
- Become a business partner for SDR leadership.
- Create reporting and SLAs for Client Onboarding and other client-related documentation.
- Integrate process.
Requirements:
- 1-2 years of experience in a Sales Development role, or equivalent.
- Basic knowledge of Salesforce reporting.
- SQL experience preferred.
- Experience in Ariba, Coupa, or other Procurement tools would be an advantage.
- You don’t take yourself too seriously; you have a sense of humor and are comfortable with sarcasm. This position does sit on our Sales teams, after all.
- You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.
