Dhileepan Karthi, Designer in Toronto, ON, Canada
Dhileepan Karthi

Designer in Toronto, ON, Canada

Member since November 25, 2016
Dhileep has 10+ years of experience as a product designer. He has worked on mobile and responsive web applications for funded startups and Fortune 500 companies such as Scotiabank, Infosys, and P&G for the last decade. He designed the course creator for Uzity, which was known as the best in the market at that time. His domain experience includes banking, edtech, ERP, fintech, and eCommerce. His strength is conceptualizing solutions based on data and research about the users and business needs.
Dhileepan is now available for hire

Portfolio

Digital Design

Employment

  • Product Design Lead

    2018 - PRESENT
    Scotiabank
    • Redesigned the alerts and notifications configuration for ScotiaConnect - A business banking platform for corporates and commercials. Improved the alerts reach and custom alert set up numbers.
    • Led the redesign of EFT payments - recall and trace functionality for ScotiaConnect. We identified and solved user pain points. The new design has performed effectively during usability testing.
    • Participated as a key member building the UX strategy for the new ScotiaConnect experience - the information architecture, Navigation, adopting a new enterprise design system, and accessibility compliance were the key goals of this new strategy.
    • Led the research initiative to redesign the reports in ScotiaConnect. Conducted problem interviews with our customer support team and customers to identify the pain points in the existing process and understand their expectations in reporting.
    Technologies: Design Thinking, User Research, User Journeys, User Task Flows, System Flow, Figma, Axure RP Pro, Miro
  • Lead UX Designer

    2014 - 2017
    Foradian Technologies, Pvt.
    • Established the UX design process for building Foradians edtech products including the design system, design patterns, content strategy, and research framework.
    • Designed the mobile app for Fedena Connect. Improved the usage of attendance entry on Fedena ERP by over 70% after launch, parent engagement improved and the announcement read rate improved over 400%. Many institutions got 4+ stars in the Play Store.
    • Redesigned Uzity, a learning management platform. After the redesign, customer retention improved by over 30%, and the number of courses created increased. Feedback from existing institutions became better, which improved sales.
    • Led the redesign of the human resources and payroll management modules. They become highly-rated modules in terms of ease of use among our competitors by the Capterra company.
    Technologies: Sketch, Axure RP Pro, Indigo.Design, Treejack, UsabilityHub, Design Systems, Edtech, Dashboard Design, Web Design

Education

  • Bachelor of Information Technology Degree in Information Technology
    2006 - 2010
    Anna University - Chennai, India

Certifications

  • UX Designer Training
    AUGUST 2011 - PRESENT
    Infosys

Experience

Location

Toronto, ON, Canada

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