Weiyun Hsu, Designer in Taipei, Taiwan
Weiyun Hsu

Designer in Taipei, Taiwan

Member since January 25, 2018
For the past seven years, Weiyun has been working as a data-informed UX designer, mainly dealing with complicated, international services that create massive business growth and high user satisfaction. Weiyun's cross-cultural and international experience, working with giant companies, global agencies, and promising startups, has benefited her with a comprehensive perspective on product design.
Weiyun is now available for hire


Digital Design


  • Design Lead

    2018 - PRESENT
    Alfred Labs
    • Led the first-ever rebranding project to convey new brand value, increasing the brand identity score by 24%.
    • Built up the internal design system to improve productivity, communication, and consistency, which included the customer support system design, the motion detection tutorial design, the loading status design, and the app satisfaction pop-up design.
    • Outperformed in increasing 10x the app rating and decreasing the customer support workload by 50%, user complaints by 20%, and the one-star rating of live sessions (by 16% on iOS and 28% on Android).
    • Oversaw the user experience and set up key metrics through the user lifetime feedback system.
    • Increased premium-user satisfaction and free-user purchase-rate via Zoom optimization.
    Technologies: InVision, Sketch, Zeplin, Figma
  • UX Specialist

    2017 - 2017
    • Worked with a professional team of designers from 19 countries to help our client, Emirates Airlines, achieve a better user experience.
    • Decreased the customer service cost for Emirates Airlines by self-navigating 80% of users to their needs.
    • Oversaw consistency of the website and received compliments via user feedback.
    Technologies: User Research, Trello, Sketch, UXPin


  • Master's Degree in Industrial Design
    2012 - 2014
    National Cheng Kung University - Tainan, Taiwan
  • Bachelor's Degree in Graphic Arts and Communications
    2008 - 2012
    National Taiwan Normal University - Taipei, Taiwan



Taipei, Taiwan

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