Blessing Ebele Udemezue, Product Manager in Lagos, Nigeria
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Blessing Ebele Udemezue

Verified Expert  in Product Management

Product Manager

Location
Lagos, Nigeria
Toptal Member Since
July 27, 2022

Blessing is a PMI Agile Certified Practitioner with a master's degree in computer science. She has worked with sales teams to set up and achieve products, services, and financial targets, performed technical presentations, and prioritized feature implementations. Blessing is skilled in product management, technical business analysis, team management, stakeholder management, and Agile processes, with experience working on site and with remote startups.

Project Highlights

Human Resource Management Software
Re-engineered the business process flow, revamped the web application design interface, conducted the technical business analysis, and managed internal and external stakeholders.
Logistics Operations and Real-time Tracking
Managed the platform-as-a-service application product and projects, led a distributed team, performed the technical business analysis, created technical documentation, and conducted demo presentations and user training.
Auto Loan Management Platform
Scaled the loan origination, disbursement, collection, and recovery.

Expertise

Work Experience

Senior Product Manager

2022 - PRESENT
iVantage Technology Services Limited
  • Drove the company's product vision, roadmap, and business growth strategy.
  • Conducted requirements elicitation, system analysis, and system design.
  • Collaborated with the business strategy, sales, and property teams for business growth and financial targets.
  • Managed the property, mobile banking applications, investment, and mortgage solutions.
  • Prioritized, planned, forecasted, and co-coordinated the development of products.
  • Partnered with the sales team to define customer needs and create a retention strategy focused on designing products that fulfill the customer needs.

Product Manager

2022 - 2022
VeendHQ
  • Drove the product vision and prioritization of the business and product roadmap.
  • Scaled the lending platform and the development of APIs for new products and monitored metrics.
  • Collaborated between customers and cross-functional business partners.
  • Supervised cross-functional team leads and collaborated with the sales and marketing team for business growth and financial targets.
  • Monitored customers and consumer metrics and performed data analysis.
  • Managed lending, buy-now/pay-later, e-banking, core banking, and agent banking solutions.

Senior Business Analyst

2019 - 2021
Claritae Videre
  • Developed new platform-as-a-service products and interpreted the business needs and rules for technical information systems.
  • Designed the functional requirements and wireframes and groomed backlogs.
  • Drove the user experience and collaborated with the development team.
  • Conducted daily standups and reviewed the completed work from development sprints.
  • Practiced the Scrum and the Agile methodology and worked with Jira and Confluence.
  • Managed system implementation projects and conducted as-is and to-be business process analyses.
  • Oversaw the product strategy, vision, roadmap, and workflow implementation.
  • Handled internal and external stakeholder communication, especially with the end users of the solution.

Business Analyst and Project Manager

2019 - 2019
Innovantics
  • Carried out system analysis specifications for new and modified systems.
  • Translated end users' requirements into business processes.
  • Built and evaluated alternative workflow charts and diagrams and studied system capabilities.
  • Wrote specifications documentation and analyzed the end users' current systems and business models.
  • Evaluated business processes, anticipated requirements, identified areas for improvement, and developed a detailed project plan.
  • Collaborated with software developers to develop and implement solutions.

Product Support Engineer

2014 - 2017
Soft Solutions Limited
  • Collaborated with the product delivery team to engineer the business process analysis and project delivery.
  • Managed the development team and business stakeholders directly.
  • Conducted the pre-sales customer consultation and demo presentations.
  • Performed consultative selling, working alongside sales, project, and product management teams.
  • Created the software interfaces and storyboards for the usability design.
  • Led the redesign of the SaaS platform and scaled the existing modules.
  • Carried out user acceptance testing, requirement quality testing, and stakeholder reviews.
  • Wrote the user manual, software training, and technical documentation.

Computer Studies Teacher and Receptionist

2013 - 2014
National Youth Service Corps
  • Assisted the Primary School Section Administrator with administrative and admission activities.
  • Taught primary school pupils from age five to 11 on theory and practical lessons on computer Studies. Managed and controlled a physical classroom of five to 25 pupils.
  • Taught primary school section from primary one to primary six. Composed lesson notes, assessments, examination questions, and answers for pupils.

Human Resource Management Software

Re-engineered the business process flow, revamped the web application design interface, conducted the technical business analysis, and managed internal and external stakeholders.

A cloud solution offering software‑as‑a‑service and business process-as‑a‑service models to help deliver game‑changing business model advantages, providing operational efficiencies to run businesses better and access to advanced capabilities and innovations to run differently.

Logistics Operations and Real-time Tracking

Managed the platform-as-a-service application product and projects, led a distributed team, performed the technical business analysis, created technical documentation, and conducted demo presentations and user training.

Claritae provides real-time electronic proof of delivery, vehicle tracking, smart routing, and total logistics delivery management. It also provides sophisticated analytics tools and other add-ons that help fleet operators measure and improve operational performance.

MSc Project Research and Implementation with NLP and ML

Implemented a sentiment analysis one-person project using machine learning (ML), lexicon analysis, and R for my master's degree.

The data analysis and results were presented using the R programming language. Emotional, negative, and positive words were analyzed using the emotion and opinion lexicon with The National Research Council Canada. The project also included the automated mining of attitudes, opinions, and emotions from text using sentence-level analysis and opinion word-level analysis through natural language processing (NLP) database sources.

Auto Loan Management Platform

Scaled the loan origination, disbursement, collection, and recovery.

I managed the internal and external stakeholders' communication and business involvement. I also performed the business process analysis for process improvement and user experience enhancement and oversaw the net promoter score product management from business partners.
2017 - 2019

Master of Science Degree in Computer Science

Covenant University - Ota, Nigeria

2008 - 2012

Bachelor of Science in Computer Science

University of East London - London, United Kingdom

JULY 2022 - JULY 2025

PMI Agile Certified Practitioner (PMI-ACP)

Project Management Institute (PMI)

JANUARY 2022 - PRESENT

Product Management 101

Udemy

SEPTEMBER 2019 - PRESENT

Learn Jira with Real-world Examples (Confluence Bonus)

Udemy

Tools

Confluence, Jira, Slack, Zoom, Balsamiq Mockups, Microsoft Visio, R, Figma, Tableau

Platforms

Enterprise Resource Planning (ERP)

Paradigms

Agile Product Management, Agile Project Management, Requirements Analysis, Agile, Data Product Management, Manual Testing, Agile Software Development, User Testing, Scrum, Design Thinking, Change Management, Kanban, Key Performance Metrics

Industry Expertise

Insurance, Automotive, Financial Services

Other

Information Systems, Product Management, Technical Business Analysis, Quality Assurance (QA), Customer Support, Business Process Analysis, IT Business Analysis, Product Roadmaps, Stakeholder Management, Product Owner, Stakeholder Engagement, Backlog Management, User Stories, Business Analysis, Low-fidelity Prototypes, Agile Sprints, SaaS, Documentation, UML Diagrams, Data Analysis, Process Flows, User Journey Maps, Customer Journeys, Feature Roadmaps, Lean Startups, Digital Product Development, New Product Development, Software as a Service (SaaS), Customer Service, Customer Success, Backlog Grooming, Feature Backlog Prioritization, Feature Planning, Feature Prioritization, Agile Delivery, Waterfall Methodology, Functional Requirements, Technical Documentation, B2B, Human Resource Management Systems (HRMS), User Flows, Stakeholder Interviews, Stakeholder Analysis, Technical Writing, Technical Requirements, Digital Asset Management, Requirements, Business Requirements, System Requirements, Teaching, Product Ownership, System Implementation, User Interviews, Sprint Retrospectives, Sprint Planning, Enterprise SaaS, Product Requirements Documentation (PRD), Software, Requirements & Specifications, Technical Product Management, Scrumban, Business Processes, Project Planning, Product Lifecycle Management (PLM), Assistance, Reporting, Inventory Management, User Requirements, User Acceptance Testing (UAT), Prototyping, UX Testing, User Interface (UI), English, Writing & Editing, Copyright, User Experience (UX), User Journeys, Sentiment Analysis, Startups, Software Project Management, Issue Management, Agile Project Management, Scope Management, Roadmaps, Architecture, Business Systems Analysis, SaaS Product Management, Google Meet, Database Management, Management, Project Management, Distributed Team Management, Scrum Product Owner, Product Strategy, Business to Business (B2B), IT Project Management, Net Promoter Score (NPS), Natural Language Processing (NLP), Agile Product Delivery, Business Process Re-engineering, Startups, Sentiment Analysis, Swagger, Metabase, IBM Rational Rose, Lucidchart, Business Intelligence (BI) Platforms, Workflow, Project Management & Work Tracking Tools, Fintech, SQL, Invoicing, Software Implementation, PMI Agile Certified Practitioner (PMI-ACP), HTML, REST APIs, APIs, Cross-functional Team Leadership, Training & Training Content Development, Mortgages, User Workflows, Business Process Flow Diagrams, Flow Diagrams, Flowcharts, Process Design, Data Management, Product Information Management (PIM), Process Development, Business Process Automation, Discovery Workshops, Finance, Data Flows, Product Discovery, Negotiation, Collaboration, Real-time Embedded Systems, Embedded Systems, Analytics, Hardware, Multimedia, Embedded Hardware, Go-to-market Strategy, Scrum Master, XML, Financial Service API, API Integration, Staffing, Data Extraction, Generative Pre-trained Transformers (GPT), Business Acceptance Testing, Process Mapping, Supply Chain, Business Intelligence (BI), UI Design, Human Resources (HR), Risk Management, Artificial Intelligence (AI), Artificial Intelligence (AI), Machine Learning, Analysis, Market Intelligence, CSS, Administration, Algorithms

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