Djordje Milosevic
Verified Expert in Product Management
Product Manager
Belgrade, Serbia
Toptal member since April 29, 2021
Djordje is a seasoned product manager passionate about the fintech industry. Through working on products in fintech, Djordje gained expertise in core banking and payments, general ledger and reconciliation, trading and investments, blockchain and crypto, and card processing and issuing.
Expertise
- Banking & Finance
- Books
- Crypto
- Digital Banking
- Fintech
- Investments
- Product Management
- Product Strategy
Work Experience
Senior Product Manager
Deel
- Optimized JPM cash pooling to yield $1.5 million in monthly recurring revenue.
- Developed auto-hedging across 150+ currencies by integrating tier-1 FX providers, minimizing exposure.
- Automated funding for 20% of 750+ global bank/PSP accounts.
- Achieved 98% automated reconciliation for 650,000+ monthly transactions.
- Designed a solution to migrate 15+ million journal entries and events to NetSuite annually.
Senior Product Manager
Plum Fintech
- Led the specification, partnership management, and development of a trading proposition.
- Increased mutual funds assets under management by 50%.
- Increased assets under management in pension accounts by 300%.
- Led the core money platform redesign to increase scalability and reliability and reduce the dependency on external vendors.
Product Manager
OrbPay
- Built a crypto payment processing product that processes $1 million monthly in crypto, with a team of one back-end and half-allocated front-end engineers.
- Developed the product strategy where we broke even after six months from going live.
- Onboarded a publicly listed company on OrbPay, Catena. Catena exchanges $500 worth of bitcoin monthly.
- Managed the product during the process of obtaining a license for digital assets in Estonia. OrbPay moved its legal entity from the UK to the EU due to the changes in the crypto regulatory landscape in the UK.
- Wrote the content for the website that increased the conversion of visitors to leads by 40%. Developed the FAQ section on Intercom, which helped decrease the customer support questions by 30%.
- Developed the strategy to move towards the business crypto bank account because the space got overcrowded. With this move, the industry shifted away from pure processing and to SME crypto banking.
- Wrote API documentation, including guides and API references, with detailed information on integrating with API. The API documentation decreased the onboarding and engagement of the technical team to focus on what is important for the company.
- Implemented a KYT feature that brought five new customers due to the new compliance requirements to check the origin of every crypto transaction.
- Collaborated with lead generation team on creating an email campaign. That campaign brought 20 qualified leads and increased the revenue by 50%.
- Created a strategy to integrate with two cashiers, MoneyMatrix and Praxis, which gave us exposure to new customers. Four new customers were signed instantly.
Product Manager
TradeCore
- Built a fintech platform-as-a-service product with a team of 20 engineers that has 500+ public APIs.
- Interviewed about 100 people for product manager and owner, scrum master, engineering, and business analyst positions.
- Built the BrokerIQ CRM for Forex brokers and onboarded one of the biggest names in this industry, AvaTrade, with more than 1,000,000 customers. Through 30+ integrations with payment processors, CRM processes more than $500,000 in payments annually.
- Conducted market research, positioning, product discovery, and pricing and revenue modeling for the whole TradeCore platform. Created a new pricing model that is now used by the business and that increased gross margin by 15%.
- Built cards, digital banking, and crypto offering from scratch. With these new modules, TradeCore acquired five customers.
- Developed processes and educated management to accept Agile principles and philosophy. Managed the transformation from the startup and chaotic environment to mature Scrum culture in development teams.
- Held 100+ demos with the sales team and created a custom-tailored solution for each business model.
- Led 50+ calls with different vendors from the fintech ecosystem in crypto, card processing, digital banking, AML, and KYC.
- Wrote API documentation such as guides and API references for card, digital banking, and crypto modules.
- Developed the product strategy for entering the space of embedded finance.
Project Manager
Nucleus Group
- Set up the outsourcing office in Belgrade with all the operations and employed the first ten engineers.
- Led a portfolio of five products for the major customer with the distributed teams on five locations.
- Introduced Agile principles to the company and implemented Scrum in the product development cycle.
- Led 10+ product discovery sessions with customers onsite.
- Created a hiring strategy and strategy with contractors to reduce the time needed for customers to upscale the team from two months to two weeks.
Delivery Manager
Levi Nine
- Led the biggest team in Levi9 of 25 developers for the eCommerce leader in the Netherlands, bol.com. We implemented a new payment solution that decreased checkout dropoff by 10% for bol.com.
- Held 40+ training sessions related to Agile and Scrum.
- Worked for the customer WoodWing on four products that had a goal to rewrite old desktop applications using a modern web technology stack. This customer is in the industry of online publishing.
- Set the sprint metrics for 10+ teams and used those metrics for reporting to management.
- Delivered more than 90% of sprints within the committed scope.
- Conducted market research to find new industries where outsourcing could bring more value and how Levi9 could position itself. The result was a strategy to specialize in four areas — fintech, telco, eCommerce, and energy.
- Helped customers figure out what they need to build and why by leading product discovery sessions.
Advanced Business Solution Manager
Telenor Group
- Led a ten-month project, Business Sales Academy. The aim was to enable sales teams to have deeper technical knowledge and make them more independent. The result was a decrease in the need for engineers to be present at the first sales meeting by 30%.
- Held 50+ meetings with sales and customers, gathering technical requirements and creating technical documentation for the solutions.
- Improved the process of processing customer requirements by implementing internal documentation and standards on how the requests are communicated.
- Diversified the offer for fleet management services by introducing two new vendors to decrease the price for the customers.
Education
Master's Degree in Information System and Technologies
University of Belgrade - Belgrade, Serbia
Bachelor's Degree in Information Systems and Technologies
University of Belgrade - Belgrade, Serbia
Certifications
Capital Markets & Securities Analyst (CMSA)
Corporate Finance Institute
Product Leadership
Reforge
(CFI) Analyst
Corporate Finance Institute
Product Management
Reforge
Product Strategy
Reforge
Certified Scrum Product Owner (CSPO)
Scrum Alliance
PRINCE2 Practitioner Certification
PeopleCert
Professional Scrum Master I (PSM I)
Scrum.org
Skills
Tools
Jira, Confluence, Zoom, Slack, NetSuite
Paradigms
Scrum, Agile Product Management, Kanban, Agile Project Management, Data-driven Design
Platforms
Blockchain
Industry Expertise
Digital Banking, Bitcoin, Banking & Finance, Financial Services, Telecommunications, Capital Markets
Other
Notion, User Requirements, Product Owner, Product Ownership, Agile Leadership, Delivery Management, Service Delivery Management (SDM), Reporting, Product Management, Crypto, Cryptocurrency, APIs, Credit Card Processing, Credit Cards, Market Research, Competitor Analysis & Profiling, Business Analysis, Platforms, Fintech, User Stories, Functional Specifications, Requirements & Specifications, API Documentation, Trading, Forex, Stock Market, Product Delivery, Project Delivery, Facilitation, Distributed Team Management, Offshore Team Management, Team Management, Analytics, Metrics, Card Payments, Payment APIs, Payment Gateways, Estimation & Planning, Technical Project Management, API Integration, Agile Program Management, Books, Mobile Payments, Technical Product Management, Minimum Viable Product (MVP), Marketing Research & Analysis, Technical Requirements, Startups, Scope Management, Project Timelines, SaaS, Market Research & Analysis, Product Requirements Documentation (PRD), Feature Prioritization, Fintech, Forex, IT Project Management, Presales, Scrum Master, Project Management, Release Management, Team Leadership, Customer Engagement, Product Portfolio Manager, Web Product Management, Know Your Customer (KYC), Anti-money Laundering (AML), Open Banking APIs, Investments, Customer Relationship Management (CRM), Ethereum, Product-market Fit, Stakeholder Management, Product Marketing, Wealth Management, Know Your Transaction (KYT), Exchange-traded Funds (ETF), Product Discovery, Workshops, Cryptocurrency Wallets, Challenger Banks, Settlements, PSD2, Embedded Finance, Product Analytics, Data Analysis, Data Analytics, Regulated Industries, Regulatory Compliance, Data Integration, User Experience (UX), Product Strategy, Go-to-market Strategy, Reconciliation, Partnerships, Product Roadmaps, Product Launch, Roadmaps, Technical Writing, Blockchain, AML, Anti-money Laundering (AML), Programming, Databases, Computer Science, Sales, Scaled Agile Framework (SAFe), Software Development, Software Development Lifecycle (SDLC), eCommerce, Marketing, Interviewing, Bonds, Mutual Funds, Futures & Options, PCI DSS, Design Sprints, Investing, Transaction Reporting, Market Surveillance, Feature Roadmaps, Financials, Mobile Apps, MVP Design, SQL, Product Leadership, Financial Modeling, Ideation Workshops, Accounting, Finance, Valuation, Microsoft Excel, Strategy, Treasury, Treasury Management, Liquidity Pools, Global Operations
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