Djordje is available for hire

Djordje Milosevic

Verified Expert in Product Management

Product Manager

Location

Belgrade, Serbia

Toptal Member Since

April 29, 2021

Djordje is a seasoned product manager passionate about the fintech industry. Through working on products in fintech, Djordje gained expertise in core banking and payments, general ledger and reconciliation, trading and investments, blockchain and crypto, and card processing and issuing.

Technical Project Management Product Requirements Documentation (PRD)Mobile Payments Minimum Viable Product (MVP)SaaS Product Owner Product Management Agile Product Management Jira Project Management IT Project Management Web Product Management Stakeholder Management Product Portfolio Manager Data Analytics Analytics Management

Expertise

Banking & Finance Books Crypto Digital Banking Fintech Investments Product Management Product Strategy

Work Experience

Product Manager

2021 - PRESENT

Plum Fintech

Led the specification, partnership management, and development of a trading proposition.
Increased mutual funds assets under management by 50%.
Increased assets under management in pension accounts by 300%.
Led the redesign of the core money platform to increase scalability and reliability and to reduce the dependency on external vendors.

Product Manager

2019 - 2021

OrbPay

Built a crypto payment processing product that processes $1 million monthly in crypto, with a team of one back-end and half-allocated front-end engineers.
Developed the product strategy where we broke even after six months from going live.
Onboarded a publicly listed company on OrbPay, Catena. Catena exchanges $500 worth of bitcoin monthly.
Managed the product during the process of obtaining a license for digital assets in Estonia. OrbPay moved its legal entity from the UK to the EU due to the changes in the crypto regulatory landscape in the UK.
Wrote the content for the website that increased the conversion of visitors to leads by 40%. Developed the FAQ section on Intercom, which helped decrease the customer support questions by 30%.
Developed the strategy to move towards the business crypto bank account because the space got overcrowded. With this move, the industry shifted away from pure processing and to SME crypto banking.
Wrote API documentation, including guides and API references, with detailed information on integrating with API. The API documentation decreased the onboarding and engagement of the technical team to focus on what is important for the company.
Implemented a KYT feature that brought five new customers due to the new compliance requirements to check the origin of every crypto transaction.
Collaborated with lead generation team on creating an email campaign. That campaign brought 20 qualified leads and increased the revenue by 50%.
Created a strategy to integrate with two cashiers, MoneyMatrix and Praxis, which gave us exposure to new customers. Four new customers were signed instantly.

Product Manager

2017 - 2021

TradeCore

Built a fintech platform-as-a-service product with a team of 20 engineers that has 500+ public APIs.
Interviewed about 100 people for product manager and owner, scrum master, engineering, and business analyst positions.
Built the BrokerIQ CRM for Forex brokers and onboarded one of the biggest names in this industry, AvaTrade, with more than 1,000,000 customers. Through 30+ integrations with payment processors, CRM processes more than $500,000 in payments annually.
Conducted market research, positioning, product discovery, and pricing and revenue modeling for the whole TradeCore platform. Created a new pricing model that is now used by the business and that increased gross margin by 15%.
Built cards, digital banking, and crypto offering from scratch. With these new modules, TradeCore acquired five customers.
Developed processes and educated management to accept Agile principles and philosophy. Managed the transformation from the startup and chaotic environment to mature Scrum culture in development teams.
Held 100+ demos with the sales team and created a custom-tailored solution for each business model.
Led 50+ calls with different vendors from the fintech ecosystem in crypto, card processing, digital banking, AML, and KYC.
Wrote API documentation such as guides and API references for card, digital banking, and crypto modules.
Developed the product strategy for entering the space of embedded finance.

Project Manager

2017 - 2017

Nucleus Group

Set up the outsourcing office in Belgrade with all the operations and employed the first ten engineers.
Led a portfolio of five products for the major customer with the distributed teams on five locations.
Introduced Agile principles to the company and implemented Scrum in the product development cycle.
Led 10+ product discovery sessions with customers onsite.
Created a hiring strategy and strategy with contractors to reduce the time needed for customers to upscale the team from two months to two weeks.

Delivery Manager

2015 - 2017

Levi Nine

Led the biggest team in Levi9 of 25 developers for the eCommerce leader in the Netherlands, bol.com. We implemented a new payment solution that decreased checkout dropoff by 10% for bol.com.
Held 40+ training sessions related to Agile and Scrum.
Worked for the customer WoodWing on four products that had a goal to rewrite old desktop applications using a modern web technology stack. This customer is in the industry of online publishing.
Set the sprint metrics for 10+ teams and used those metrics for reporting to management.
Delivered more than 90% of sprints within the committed scope.
Conducted market research to find new industries where outsourcing could bring more value and how Levi9 could position itself. The result was a strategy to specialize in four areas — fintech, telco, eCommerce, and energy.
Helped customers figure out what they need to build and why by leading product discovery sessions.

Advanced Business Solution Manager

2014 - 2015

Telenor Group

Led a ten-month project, Business Sales Academy. The aim was to enable sales teams to have deeper technical knowledge and make them more independent. The result was a decrease in the need for engineers to be present at the first sales meeting by 30%.
Held 50+ meetings with sales and customers, gathering technical requirements and creating technical documentation for the solutions.
Improved the process of processing customer requirements by implementing internal documentation and standards on how the requests are communicated.
Diversified the offer for fleet management services by introducing two new vendors to decrease the price for the customers.

Education

2012 - 2013

Master's Degree in Information System and Technologies

University of Belgrade - Belgrade, Serbia

2008 - 2012

Bachelor's Degree in Information Systems and Technologies

University of Belgrade - Belgrade, Serbia

Certifications

AUGUST 2022 - PRESENT

Capital Markets & Securities Analyst (CMSA)

Corporate Finance Institute

APRIL 2022 - PRESENT

Product Leadership

Reforge

JANUARY 2022 - PRESENT

(CFI) Analyst

Corporate Finance Institute

JANUARY 2022 - PRESENT

Product Management

Reforge

NOVEMBER 2021 - PRESENT

Product Strategy

Reforge

APRIL 2018 - APRIL 2020

Certified Scrum Product Owner (CSPO)

Scrum Alliance

JUNE 2016 - PRESENT

PRINCE2 Practitioner Certification

PeopleCert

OCTOBER 2015 - PRESENT

Professional Scrum Master I (PSM I)

Scrum.org

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