Reece Challinor, Product Manager in Plano, TX, United States
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Reece Challinor

Verified Expert  in Product Management

Product Manager

Location
Plano, TX, United States
Toptal Member Since
September 6, 2022

Reece is an accomplished product manager with 13 years of experience leading high-performing teams. He has a proven track record of delivering multiple zero-to-one prototypes in various industries. He can empathize with customers, businesses, and technology partners to synthesize deliverables into actionable roadmaps and Agile plans. Reece can manage the entire product lifecycle, from inception and UI/UX research to MVP delivery and net new revenue generation.

Project Highlights

7Go | Fully Autonomous Retail Store | AI, ML, and Computer Vision
Headed product for 7-Eleven's AI and ML team that oversaw the growth of the fully cashier-less store. Created market solutions to problems across multiple domains, including computer vision, hardware design, sensor fusion, and machine learning.
7Next | IoT Retail MVP | Internet of Things | Azure
Developed the first MVP for fully IoT-enabled retail stores.
Ridebox | A Ridesharing Integrated Retail Experience
Delivered the MVP for a net new retail experience during a rideshare trip.

Expertise

Work Experience

Strategic Product Manager

2022 - 2023
Imagination Station, Inc.
  • Developed an MVP roadmap, including market research, customer personas, technical requirements, and user design layouts.
  • Worked with UI/UX teams to build wireframes and deliver a working, clickable prototype for market validation.
  • Outlined the Sprint backlog for the production product. Defined epics and authored hundreds of user stories based on requirements gathering and customer interviews.
  • Wrote architectural documentation outlining the long-term strategic development plan for the product.
  • Created product requirements documents outlining the market problem, customer overview, technical needs, and project profit loss estimates.
  • Developed a comprehensive pitch deck and invention proposal for capital investment rounds.

Group Product Manager

2019 - 2022
7-Eleven
  • Performed as head of product for 7-Eleven's AI and ML team. Led the growth of the fully cashier-less store. Developed solutions to problems across various domains, including computer vision, distributed computing, sensor fusion, and machine learning.
  • Developed 7-Eleven's patent portfolio by engineering novel solutions to complex retail problems. Collaborated directly with the C-suite to deliver customer-obsessed solutions leveraging cutting-edge technology.
  • Led interdisciplinary teams to deliver prototypes across multiple technology domains, including IoT LoRaWAN and Azure Sphere, automated food robotics, edge computing architectures, and custom PCB design and manufacturing.
  • Managed the strategy, market research, road mapping, funding, and delivery of our in-house LoRaWAN IoT technology. Oversaw the integration with Microsoft Azure, IoT hub, and Azure Sphere.
  • Headed technology research, vendor evaluation, and delivery of MVP for a proprietary automated food robotics platform.

Senior Product Manager

2018 - 2019
Homecare Homebase
  • Led the ideation, technical development, and launch of innovative products that addressed complex Medicare regulatory requirements.
  • Released high-impact interfaces using the appropriate protocols, such as HL7, CCD, FTP, HTTP, FHIR, web services, and REST APIs.
  • Engaged with executives, product managers, and key stakeholders to execute the company’s SAFe product vision and roadmap.
  • Authored hundreds of user stories, technical and functional design documents, and release documentation.
  • Prioritized and expertly refined an extensive product backlog.

Mobile Product Manager

2014 - 2018
Homecare Homebase
  • Acted as a Scrum product owner and delivered new experiences to 200,000 active daily nurses in the home care field. Optimized workflows, regulatory compliance, and scheduling efficiency.
  • Refined and built an extensive product backlog, personally authoring hundreds of user stories. Ran daily Scrum activities and oversaw a complex mobile product roadmap.
  • Developed a custom computer vision feature that measured the progress of patient wounds. Improved patient healing times and enhanced regulatory compliance.
  • Designed and delivered user flows, wireframes, user stories, user journeys, and mockups optimized for various devices and interfaces.
  • Led human-centered design research to understand the client’s product needs. Conceived, sketched, prototyped, and mocked up user experiences for digital products.
  • Led yearly OASIS compliance audits and used human design research to deliver unique, delightful experiences in compliance with Medicare regulations.

Information Specialist

2009 - 2013
Alcon
  • Designed, implemented, tested, and maintained technology solutions directly supporting business objectives.
  • Led a team of multiple technical consultants for large-scale, high-impact Genesys improvement projects. I was the technical lead during North and South America crisis events, significantly reducing call center downtime.
  • Validated and qualified aspects of system analysis, including creating V/Q plans, IQ, OQ, and PORQUE reports, and validation assessments.
  • Developed training curricula for new hires, improving overall customer resolution times.
  • Implemented in-house designed fax routing software, resulting in $55,000 yearly savings.

7Go | Fully Autonomous Retail Store | AI, ML, and Computer Vision

https://tcrn.ch/2OzG8Uv

Headed product for 7-Eleven's AI and ML team that oversaw the growth of the fully cashier-less store. Created market solutions to problems across multiple domains, including computer vision, hardware design, sensor fusion, and machine learning.

Delivered and oversaw the development of 7-Eleven's first fully autonomous store. Collaborated with subject matter experts in various fields, including computer vision, sensor fusion, and autonomous retail.

Developed roadmaps and led user experience sessions to understand an emerging market and its problem space. Created go-to-market strategies for the next generation of stores and authored the playbook for autonomous operations.

7Next | IoT Retail MVP | Internet of Things | Azure

Developed the first MVP for fully IoT-enabled retail stores.

Led a talented Lean Scrum team to deliver the first MVP for a Fortune 500 company's IoT retail platform. In addition, collaborated with Microsoft to deliver a custom Azure architecture that addressed many stakeholder needs.

Learned about IoT LoRaWan and designed a solution with SMEs that delivered on unique retail requirements. Oversaw the collaboration with vendors to facilitate a new Azure Sphere architecture for IoT data integration

Ridebox | A Ridesharing Integrated Retail Experience

Delivered the MVP for a net new retail experience during a rideshare trip.

Built a zero-to-one retail experience from the ground up. Used rapid prototyping and on-the-ground UX research to deliver a unique experience for rideshare riders and drivers.

Worked with industrial design firms to prototype and build the first wave of real-world prototypes. Led the Lean Scrum team in developing hypothesis-driven experiences for new customers.

Healthcare | Optical Character Recognition (OCR) for Inbound Faxes

Achieved $50,000 yearly savings using optical character recognition to read and input 1,200 surgical cards.

As an information specialist, I was in charge of a project that employed optical character recognition to read and input 1,200 monthly faxed surgical cards. Doctors were obligated to mail back a card after surgery detailing the kind of medical equipment installed and the patient who received it. Alcon is the largest provider of intraocular lenses worldwide, and the cards' volume surpassed call center agents' capacity. I oversaw a small project team researching the issue and devised a solution. I guided multiple user experience sessions to gather requirements and worked with a developer to design an input system. An easy-to-use OCR prototype was operational in three weeks. I broadened the project thanks to getting funding approved by the management. As a result, the department went from requiring two full-time agents to input the cards to only needing one agent working five hours, achieving annual cost savings of $50,000.

Homecare Software | Wound Images | AWS HIPPA/HITECH Compliant Services

Used computer vision, measurement, and documentation of wound healing for patients receiving home health care.

Created a product that enabled nurses to photograph wounds and document healing progression. Architected using HIPAA/HITECH-compliant AWS services to offer a low-cost, highly accessible mobile experience. Worked with a user experience designer to create the wireframes and developed the entire product backlog. Users were then trained through webinars and in-person launch coverage. As a result, it took much less time to document wounds, Medicare compliance increased, and the ability to deliver patient care improved for 200,000 active daily nurses.
2024 - 2024

Master of Science in Computer Science and Machine Learning

Georgia Institute of Technology - Atlanta, GA, USA

2008 - 2010

Bachelor's Degree in Business Information Systems

Texas Christian University - Fort Worth, TX, USA

JULY 2022 - PRESENT

Responsive Web Design

freeCodeCamp

AUGUST 2018 - PRESENT

Certified Scrum Product Owner (CSPO)

Scrum Alliance

JANUARY 2018 - PRESENT

Pragmatic Marketing

Pragmatic Institute

Tools

Atlassian, Slack, Jira, Figma, Asana, Zoom, Sketch

Platforms

Zeppelin, Azure Sphere

Paradigms

Agile, Scrum, Agile Product Management, Agile Project Management, Requirements Analysis, Mobile App Design, User Testing, Pragmatic Marketing, Azure DevOps, HL7 FHIR Standard, Rapid Prototyping

Industry Expertise

Marketplaces, Telecommunications, Education Technology (Edtech)

Other

Aha!, Product Management, Product Owner, User Stories, IT Operations Management (ITOM), SaaS, IT Business Analysis, Scrum Product Owner, Digital Product Management, Product Vision, Product Strategy, Feature Backlog Prioritization, Product Development, Digital Product Development, Project Planning, Project Timelines, Stakeholder Analysis, Web & Mobile Applications, Stakeholder Management, New Product Development, Mentorship & Coaching, Project Consultancy, Requirements, Cross-functional Team Leadership, Software, Feature Analysis, Product Ownership, Business Requirements, Functional Requirements, Sprint Planning, Agile Project Management, Confluence, Go-to-market Strategy, Strategy, Project Management, Team Leadership, User Experience (UX), Business Analysis, Roadmaps, Market Research & Analysis, Product Roadmaps, User Personas, User Requirements, Scaled Agile Framework (SAFe), Healthcare IT, Business Processes, Documentation, Lean IT, Minimum Viable Product (MVP), UX Research, UX Wireframes, Product Launch, Product Growth, Market Research, Use Cases, Business Strategy, Product Design, Business Models, Objectives & Key Results (OKRs), Product Delivery, Agile Product Delivery, Conceptualization, Ideation, Mobile Applications, B2B, Discovery Workshops, Customer Experience, Mobile UX, Consumer Applications, Lean Product Manager, Startups, Qualitative Research, Business Cases, Market Strategy and Research Product Manager, Market Fit, Product Requirements Documentation (PRD), Feature Roadmaps, Hardware, System Requirements, User Behavior, Consumer Behavior, Mobile Apps, Product Consultant, User Flows, User Needs, Jira, Project Management, Agile Coaching, Program Management, iOS, Microsoft Teams, Development, IT Project Management, Software Development, SQL, Visual Basic, ASP.NET, Leadership, Machine Learning, Computer Vision, Algorithms, Python, Object-oriented Programming (OOP), Linear Algebra, Statistics, Probability Theory, Internet of Things (IoT), Marketing Strategy, User Roles, UI Design, Competitive Analysis, Pricing, Sales, Revenue Strategy, Genesys, Telephony, HTML, CSS, JavaScript, Web UI, Responsive Web Apps, UX Design, Amazon Web Services (AWS), AWS IoT Core, LoRa, 3D Printing, Industrial Design, Websites, Website Redesign, Web Development, Web Applications, IT Projects, OCR, Mobile Design, Mobile Development, Mobile App Development, User Research, Feature Prioritization, Backlog Grooming, Backlog Management, IoT Protocols, Sensor Data, Artificial Intelligence (AI), MVP Design, Technical Product Management, Wireframing, Agile Leadership, Edtech Design, User Interface (UI), UX Strategy, React Native, Vendor Management, Business Plan Consulting, Business Consulting, Product Strategy Consultant, User Journeys, Procurement, API Integration

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