Edgar Emilio Polanco Gomez

- Interviewed, selected, onboarded and coached candidates from a global talent pool to meet the aggressive test automation goals.
- Followed, tracked and reacted to the Organization's Compliance program in daily and weekly basis: Reviewed and tracked Team summary (hours, metrics, Cost per Unit vs target Cost per Unit, intensity & focus); Activities alignment and Goals
- Performed daily and weekly track of the team effort based on specific metrics for the test automation work from shared and owned Jira dashboards, Allure Reports/Jenkins, Test Rail results and GSheets
- Created own Google sheet Dashboards with summarized pulled data from Jira and other web services (using own developed python scripts)
- Followed up on the implementation of Gated-commits, Github Continuous Integration checks and configuration of IDE plugins with static code analysis tools running to confirm my team's code meets our Coding Standards
- Held weekly 1-1s and daily team meetings to communicate strategies, weekly goals and review team and individual performance.
- Followed up escalations; communicated and removed blocked issues
- Adjusted the plan and team allocation to meet our goals.
- Reported progress status to VPs of Engineering

- Documented the PMO's metrics descriptions and planned system to track them.
- Tracked project progress, risks, issues and client expectations from Kanban and Scrum projects.
- Validated and documented standard operating procedure (SOP) documents to evaluate, confirm and improve the processes related to the teamwork.
- Documented project review scorecards (highlights, milestones, risks, issues).
- Presented project review scorecards and progress to client services director
- Interviewed project management candidates for the PMO team

- Prepared software test plans and strategies (regressions, smoke, and integration).
- Reviewed and triaged errors Jenkins reports
- Led bug triage meeting from the reported issues in Jira
- Reviewed performance testing and load testing strategy and performed and reported the results with Blazemeter/Jmeter
- Worked on Cucumber scenarios (Gherkin) and coded their Ruby steps to automatically test backend code.
- Demo'ed team's deliverables to executives during monthly release demo call
- Interviewed QA candidates

- Tracked progress status and issues from the Kanban board
- Held 1-1s and team meetings to follow up on the team's progress and coach Individual contributors
- Reviewed and removed blockers reported by the team
- Documented project review scorecards (highlights, milestones, risks, issues)
- Followed up on improvement of test coverage report and reduction of the number of bugs caused by the team

- Documented worldwide project plan, budget, and schedule for the whole project in different waves/releases (1, 2, 3, 4, and ISC release).
- Held weekly team meetings on progress-milestones, spent budget, risks, and issues per geographic area (US, Canada, Latam, EMEA, and Asia)
- Removed and tracked team blockers
- Reviewed and clarify budget inconsistencies
- Documented the project scorecard (goals completed, next milestones, risk, issues)
- Reported overall project status to the global director of order-2-cash.

- Prepared and presented Agile best practices training material for different IBM CIO Mexico's teams
- Prepared a guideline to safely walk from Waterfall development to Scrum methodology on complex projects
- Led a group of PMs with Agile experience to work as Agile coaches for internal teams

- Worked on site with the customer (Missouri; Seattle and Portland-OR, USA) for process and tools training.
- Interviewed, hired and coached the QA team from scratch based in the customers' needs
- Managed multiple nearshore teams on projects with very tight deadlines and high visibility
- Created and reported metrics directly to the executive levels (CTO and CEO) for the software development and testing projects.
- Prepared and reviewed SOW documents for different projects/customers.
- Consulted and provided recommendations to improve the software development life cycle (SDLC) integrating the QA area for the internal and external customers in Agile and Waterfall environments
- Planned and led the efforts to certificate the QA engineers with the ISTQB (International Software Testing Qualification Board) foundational certification

- Facilitated Scrum events for teams (stand up/daily meeting, sprint planning, grooming sessions, sprint demos, and sprint retro).
- Defined and documented customer requirements with user stories
- Designed workflow charts and diagrams for the user stories
- Reviewed and clarified expected interfaces and user interaction with UX/UI designers
- Directly managed customer requirements and expectations
- Reviewed test plans and strategy for the product
- Met the HIPAA compliance certification
- Followed up on HIPAA compliance certification for the team and confirmed and refactored the product to get it in compliance.