Geza Molnar
Verified Expert in Project Management
Project Manager
Berlin, Germany
Toptal member since July 19, 2019
Designing products and supporting projects are challenges that Geza takes on every day—the incubation of an industry 4.0 startup, business development of a geophysicist company, or product development of a mailbox manufacturer. Geza's experience ranges from business process management to organizational development, from application specification to risk management, lead generation, and financial planning. Hard data and human intuition are equally important in Geza's workflow.
Project Highlights
Expertise
Work Experience
Project Manager | Consultant
Expert Solutions
- Gathered user requirements and drafted user specifications, created software development plans, and led software development teams for startups and enterprises, including Fortune 100s in dozens of projects.
- Created tailor-made methodologies for process discovery-mapping-documentation and optimization, and led discovery, re-engineering, and workflow automation projects. Created ISO9000 documentation.
- Mapped, assessed, and restructured organizations, defined roles and relationships,and drafted communication channels and business processes, documented in standard operational procedures (SOP).
- Provided audit, evaluation, and consultancy of projects and implementations on both customer and delivery side. Evaluated project delivery efficiency and proposed improvement actions.
- Prepared project proposals, presented technology solutions and business cases for customers, and led contract negotiations.
- Assessed IT security and safety, drafted the corresponding policies following BS7799/ISO27000. Modeled and evaluated risks and proposed mitigation measures as business continuity plans (BCP) and disaster recovery plans (DRP).
- Created Industry 4.0 development plans for manufacturing plants: a door-to-door value stream map of production, logistics, order, shipment administration, current technology assessment, and financial analyses.
- Worked on a 3-to-5 year development plan that includes strategical goals and operative objectives, project plan, timeline and budget, lead generation, technology, organizational structure, HR capacity development, training, and change management.
- Held different roles: project manager, scrum master, business analyst, product owner, product manager, software developer, architect, organizational development, and business process re-engineering consultant.
Founder
Haris Digital
- Created business and financial plans, drafted various scenarios, and evaluated them.
- Conceptualized and conducted user interviews, designed rollout, analyzed an online survey, and visited manufacturing plants.
- Participated in product development, rolled out the problem and solution validations, and documented and evaluated the results; analyzed target groups and created personas; drafted and assessed alternative product development directions.
- Took part in the software development, mapped user journey, designed features, wrote user stories and application specifications, and created mockups; contributed to mobile and web application development.
- Pitched ideas to investors, created brochures, one-pagers, and pitch decks; having bootstrapped for two years, the project received two investment offers.
Founder
Newsbreakers Communications
- Provided support to set up and kick off the company and the operations.
- Supervised the entire process and handled business planning and budgeting.
- Helped define and monitor strategic directions and measures.
- Drafted the roles, communication, processes, and the company structure; established internal and customer project administration.
- Set up CRM, an internal and customer communication platform, a project management tool, and a budgeting tool.
Chief Operations Officer
OSB Direct Marketing
- Oversaw the overall operations, including order processing, packaging, warehouse, shipping, IT, and back office.
- Created and presented the yearly business plan, including operations, organizational, and IT development projects: goal setting, scheduling, staffing, and budget planning.
- Prepared proposals and project plans for customer projects.
- Managed projects for the customers and internal warehouse, logistics, and IT development projects.
- Supervised daily operations and reported to the management.
- Set up and developed the organizational structure, roles, and processes.
Head of IT Team
OSB Direct Marketing
- Designed and coded the CRM, order processing, operations, billing and shipping application, and the respective reports.
- Maintained the client-order-shipment-logistics-billing-return database.
- Reported to marketing, operations, and top management.
- Ran and maintained the IT infrastructure along with managing IT purchases.
- Managed software development and infrastructure projects.
- Served as a software developer, IT system administrator, and DevOps.
Project History
Haris Digital OEE Mobile Industry 4.0 App | Startup Incubation [Manufacturing]
Led a project that was funded by an investor for two years. As a founder of the startup, I collaborated on the application specification and design, took part in software development, prepared the business plan, and pitched the idea to investors.
The project provided a mobile application and IoT gadget that automatically measured, analyzed, and reported OEE from the first moment of its installation on the machine, in both the on-premise and SaaS models. After bootstrapping for two years, the project received two investment offers.
Analysis of a Laser-welding Robot's Product Quality by Machine Learning | Rejlek [Manufacturing]
Coordinated the collaboration of the team and client; also handled the sales process and the account management during implementation.
As a result, several functions and two models were selected to build an operational grade system that will be integrated into the production process.
Development and Deployment of a Data Gathering and Visualization Platform—1,000+ Nodes | Glencore
Served as a project manager and scrum master—establishing a daily routine and internal communication that increased productivity; put the team back on track and facilitated internal communication.
The data platform was architected and developed according to the plant's unique requirements and the production process. The high amount of data sources required a robust and scalable data pipeline to gather, stream, store, and analyze incoming data in real-time. The various business and engineering scenarios—where data is consumed for daily operation or decision making—were served by flexible and user-controlled visualization and analysis features.
The back end was developed in Python and front end was built over Django and Highcharts with the WebGUI coded in HTML, CSS, and JavaScript.
Implementation of the First Step of the Industry 4.0 Solution | Nordikal [Manufacturing]
Managed the project after the successful sales process, analyzed the business case, gathered requirements, and wrote specifications of the Industry 4.0/IIoT system, drafted mockups of the UX/UI design, and provided quality assurance.
Innovation of Safety Work Shoes with IoT Functionality | Tiszacipő Shoe Factory
Contributed to the UX/UI and complied with the user specification along with overseeing the sales procedure and project.
Besides the sales procedure and project management, I contributed to the business case analyses, UX/UI, and compliance to user specification; I also mapped use cases and drafted production and service processes.
Preparation of the RFP for the Business Intelligence and Data Warehouse | Budapest Bank (GE Money)
Led the team, coordinated the collaboration with the customer, and prepared the report.
Enterprise Architecture Mapping in CIB Bank | Intesa Sanpaolo
Developed the methodology and led the mapping of the bank's IT architecture in the ARIS toolset.
The Map:
• Application systems along with the apps and modules.
• Data connections between them.
• Functionality and main users (business units and processes).
• VMs and hardware.
Integration of a Workflow System with the E-learning Platform | Generali Insurance
Led the project and created the specifications.
Deployment of the CRM and Workflow System | Prevention Insurance Broker
Led the project, gathered requirements, and created the user specification and test cases.
They decided to support their field staff and back-office with a flexible CRM system that was extended with workflow and document management.
The system was adjusted to the functional requirements, extended with Client specific details.
The system was deployed on-premis. Users received an introduction to the UI and functionality, and were supported by the help-desk during the onboarding.
Deployment of a Workflow System and CRM | Árindex
Led the project, gathered requirements, and created the user specification and test cases.
They decided to support their field staff and back-office with a flexible CRM system that was extended with workflow and document management.
The system was adjusted to the functional requirements, extended with Client specific details.
The system was deployed on-premis. Users received an introduction to the UI and functionality, and were supported by the help-desk during the onboarding.
Business Process Mapping and Optimization | Hungarian Development Bank
Led the project, developed the process documentation methodology, discovered processes, and documented them.
MATÁV (now T-Com) | Preparation of Continuity and Contingency Plan for Critical Processes of Y2K
Took part in interviews with managers and experts and in the design of the BCP processes.
PM’s Office, Directorate for Central Public Procurement and Logistic Management | SAP Deployment
Led the business process reengineering subproject and defined the BPR methodology.
MVM (Hungarian Power Company) | Review of ISO 9000 Compliance of Business Processes
Developed an app that created the written standard operational procedures (SOP) from ARIS Toolset diagrams.
Preparation of Web Developer Course | Job Market Intervention Center of Budapest [Education]
Led the project, communicated with the customer and stakeholders, and took part in research and creation of a web developer course materials.
Development of a Manufacturing System and Investment Workflow (SAP) | Hydro Aluminium Foundry
Led the work on the new investment and project management workflow.
Besides that, the new investment and project management process was enhanced with workflow and document management solutions. These solutions covered the conceptualization, planning, approval, and follow-up features.
I led the sub-project and interviewed the stakeholders to collect requirements, specified the features of the application, and put together test cases.
Development of the Market Price Information System | Agricultural Economics Research and Information Institute
Wrote the user manuals.
SAP Upgrade and Hardware Migration | Hungarian National Energy Company
Provided third-party quality assurance of the project management activities.
The customer decided that it needed quality assurance to help project management organize and coordinate activities and, most importantly, to assess risk and decide on mitigation measures continually.
SAP Deployment | MAVIR Rt. [Energy]
Implemented quality assurance for business process analysis, the integration of the new SAP functions to new processes, and the change management of organizational development.
Business Process Reengineering | Central Clearing House and Depository KELER
Defined the methodology and led the business process reengineering as part of the development of the new back-office system.
Preparation of the Group’s IT Policies and IT Strategy | Quaestor Financial Group
Led the project, defined the methodology, took part in interviews, mapped the existing processes and policies (as-is), and defined the target processes (to-be); drafted new roles and organizational structure and wrote compliant policies and SOPs.
Defining the Business Processes of State Subsidiary Programs | Regional Development Group
Defined the methodology and took part in the survey and interview process, mapping existing processes (as-is), and defining and optimizing the target processes (to-be), drafting new roles and organizational structure.
Business Development | Sunstone RTLS
Introduced the company to freelancer consultants and wholesalers with a wide network in the target group.
The company is an IoT startup and wanted to succeed in bootstrapping its R&D and business development by continuous revenue inflow. The founders wanted and needed to grow their customer base.
I supported them in networking and business development, CRM, market research, promotion, and partner management.
OSB Direct Marketing | Development and Operation of the IT System
Designed and developed the IT system; also ran system administration and maintenance tasks.
Mentoring of NGO Leaders in Albania
Worked together and mentored several NGOs and their leaders in Albania.
Mentoring of NGO Leaders and Other Projects in Tajikistan
Raised awareness of managerial approaches.
• Consulted on mentoring and survey approaches.
Caritas Switzerland in Tajikistan
• Provided entrepreneurial skills training.
Habitat for Humanity Tajikistan
• Fostered the capacity development of the national staff.
• Mentored the national director and the managers.
• Provided on-the-job training on management, project management, and IT skills.
Go-to-market and Feature Development Roadmap | Combit
Consulted on the UX and market research along with organizing and overseeing the pilot of event video streaming.
Features:
• Parallel live video streaming of two or more streams.
• Flexible real-time selection, positioning and resizing of videos in the viewer web GUI by the user.
• Automatic indexing and synchronization of the presenter's slides with the video stream.
• Automatic indexing of slides and video by the text of slides (OCR).
• Search and discover the video using slide-index or text-index.
• Content management system to manage and share videos, slides, and digital documents.
• Learning management system.
• Compact hardware package that supported live streaming (for example, Facebook, YouTube) and automatic recording of slides and video at events.
Reference users are the Hungarian Academy of Science and the Óbuda University, European R Users Meeting, and several meetups.
ERP Implementation | Ministry of Cultural Heritage And Its Institutions
Provided third-party quality assurance of the project management activities.
Crisis Communication and Image Design | Budapest-based Law Firm
Managed the project and facilitated client communication.
In this crisis, we provided day-to-day management, defined the strategy, created the protocol and Q&A for the official employee communication, facilitated the writing, and straightened out the actual communication.
Part of the project was the overall redesign of the brand and image of the law firm, which included the name, logo, website, all the brochures, and branded stationery.
ARIS Toolset Localization | Procont - IDS Scheer
Handled the localization and translation of ARIS toolset—the leading organizational mapping software—and reviewed manuals and the application's user interface (GUI).
Preparation for the ERP implementation | The Treasury's Property Directorate
Modeled the property management processes with ARIS Toolset, surveyed data property, and wrote the IT strategy and concept.
The project delivered the business process definitions, the user specification, and requirements as annexes of the RFP.
As part of the project, the IT strategy and concept were compiled.
Key Words: Public Administration, Legal, Finance, Real Estate
IT Strategy and Development Plan | The Office of the President of the Republic of Hungary
Surveyed the current situation and requirements, made assessments, and composed the IT strategy and development plan.
Key Words: Public Administration, Legal
BPR and Project Management Methodologies | PMG Rendszerház
Developed BPR and project management methodologies, created the training materials, and trained colleagues.
This project delivered the tailored BPR and project management methodologies considering ISO 9000 requirements. This included consultancy and compliance guidance.
IT Strategy and Development Plan | Ministry of Justice
Surveyed and assessed the current situation and requirements along with creating the IT strategy and development plan.
Key Words: Public Administration, Legal
Product Strategy, Business Model, and Operations Concept
Facilitated the product strategy workshop, supported the business model creation, and consulted and helped to draft the operations concept.
Document and Workflow Management System Implementation | Richter Gedeon [Pharma]
Led project management, requirements gathering, process mapping, and optimization which included gathering document types, collecting relevant records, gap analyses, and application specifications.
The document system (DMS-CMS) implementation and deployment covered process discovery and optimization, mapping to workflow processes, taxonomy and document type tree definition, and the migration of the existing digital and paper-based document store, as well as process administration.
Educational Portal Specification and Road Mapping
Project management, backlog definition, user story definition, road mapping, and project planning.
I served as a lead designer, lead software developer, and project manager, leading the customer through the discovery and planning phase. The deliverables were a clickable low fidelity UI design, a backlog with drafted user stories, three years high-level roadmap, three tech stacks options for implementation, and draft project plan recommendations for the simple dynamic UI prototype (for market research) for the prototype (limited-service used by selected early adaptors for concept and design testing), and for the later MVP (published for the public).
Marketing Strategy and Website Building for a Law Firm
Organized and supported the work of marketing and design professionals, and the rolling-out of the first phase of the marketing activities, including website implementation.
The work started with interviewing the management and colleagues to find out the core values, running rounds to present the matching design elements, drafting the roadmap and the main pillars of the strategy.
The project delivered a strategy, a style book, all the visual and copy elements of communication, and the website. Also, part of the project was to support the first marketing activities.
Product Owner of the Data Sorage Team | 4flow
Setting up the collaboration, and adapting the documentation and administration to the current requirements.
The Team worked on the core data storage and the internal data connection interfaces. That included the improvement of the data model, and the design and implementation of the interfaces with various internal systems of the Clients, mainly SAP.
* 4PL : Fourth Party Logistics - third-party supply chain management of third party logistics
Education
Bachelor's Degree in Teacher of Mathematics and Statistics
Eötvös Loránd University of Sciences - Budapest, Hungary
Bachelor's Degree in Computer Science, IT Management
Gábor Dénes College - Budapest
Bachelor's Degree in Mathematics and Machine Engineering
Budapest University of Technology - Budapest, Hungary
Certifications
Agile Coach
Legacy
Startup Management
Budapest University of Technology
Data Science (Rapid Miner, Python)
Budapest University of Technology
Executive and Life Coach
Coachingcentrum
Jira Administrator
META-INF
Agile and Scrum
META-INF
Mediator
Lege Artis
Alfresco System Administration (Document Management System)
Alfresco
Professional Insurance Broker
NetBroker
Communication Skills
NLP Akadémia
BS 7799 (ISO 17799 – ISO 2700x) Information Security Management System (ISMS)
Sämling
EU Tender Consultant
Sämling
PMI Project Management Institute PMBOK Methodology
PMI Hungarian Chapter & HP
ISO 9001:2000 Quality Management System (QSM) - Internal Auditor
OGYS
Disaster Recovery Plan (DRP)
BCP-DRP Institut
Business Contingency/Continuity Plan (BCP)
BCP-DRP Institut
Skills
Tools
Project Management & Work Tracking Tools, Drawing Programs, Slack, Prototyping on Paper (POP), Google Docs, Google Sheets, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Project, UX Tools, Microsoft Visio, Moqups, Draw.io, Miro, WebGUI, Trello, HubSpot, Affinity Diagrams, LibreOffice, SQL, Jira, Visio, Asana, BigQuery, Alfresco, Confluence, Zoom, Wrike, Microsoft Power BI, ETL, Skype, Pandas, IPython Notebook, ARIS Cloud, Git
Paradigms
Agile Product Management, Agile Leadership, Logical Framework Approach (LFA), Requirements Analysis, Business Continuity Planning (BCP), Implementation Project Management, Agile Delivery, Iterative Design, Iterative Delivery, Iterative Development, Manual Testing, Waterfall Development, Waterfall Delivery, User Acceptance Testing (UAT), Lean Project Management, Rapid Prototyping, Rapid Interactive Prototyping, Incremental Development, Agile Project Management, Scrum, Kanban, Agile, Management, Team Development, BPMN, Agile UX, Customer Development, DevOps, Software Testing Lifecycle (STLC), Key Performance Metrics, Object-oriented Design (OOD), User Testing, Mobile App Design, Lean, Database Development, Organizational Change Management (OCM), Contract Lifecycle Management (CLM), Design Thinking, Agile Workflow, Agile Software Development, Testing, Software Testing, UX Design, Change Management, Application Lifecycle Management (ALM), Scalable Application, Test-driven Development (TDD), Model View Presenter (MVP), PRINCE2, COBIT
Industry Expertise
High-tech Startups, Startup Accelerators, Business Systems, Professional Services, Software, Retail & Wholesale, Shipping, Information Technology Enabled Services (ITES), Technology, Lean Six Sigma, Industrial & Manufacturing, Telecommunications, Banking & Finance, Utilities, Public Sector, Social Enterprise, Health, Healthcare, Fashion, Insurance, Energy, Pharmaceuticals, Agriculture, Digital Marketing, Logistics
Platforms
Enterprise Resource Planning (ERP), Android, Raspberry Pi
Other
Startups, Negotiation, Startup Funding, Early-stage Startups, Startup Consulting, Creative Thinking, CreativeJS, Creativity, Product Delivery, Agile Product Delivery, Product Research, Product Requirements Documentation (PRD), Team Productivity, Productivity Improvement, Product Ownership, Product Planning, Product Discovery, Product Descriptions, Product-market Fit, Product Comparison, Product Conceptualization, Product Vision, Product Benchmarking, New Products, Contract Management, Clients, Client Relations, Client Services, Client Relationship Management, Distributed Team Management, Business, Business to Business (B2B), Business Agility, Business Services, Scheduling, Scheduling Tools, Schedule Optimization, Timelines, Progress Reporting, Project Controls, Data Validation, Complex Problem Solving, Creative Problem Solving, Problem Management, Solution Architecture, Custom Solutions, Business Solutions, Revenue Modeling, Revenue Strategy, Revenue Cycle Management, Reviews, Revisions, App Reviews, Product Reviews, Accounts, Account Management, Strategy, IT Strategy, Company Strategy, Stress Resistance, Value Stream Mapping, Operational Streamlining, Organization Streamlining, Computer, Monitoring, Concept Maps, Order Management, Order Processing, Scope, Scope of Work (SOW), Teams, Teamwork, Team Leadership, Team Mentoring, Team Building, Team Effectiveness, Team Restructuring, Remote Team Leadership, Offshore Team Management, Cross-functional Team Leadership, Multi-functional Teams, Leadership, Change Leadership, UX Process, Management Information Systems (MIS), MIS Reporting, Functional Design, Function Flow, Functional Mapping, Functional Specifications, Functional Requirements, Requirements, System Requirements, Business Requirements, Systems Thinking, Systems, Business Process Flow (BPF), Sales Process Management, Business Strategy, Business Rules, Business Continuity & Disaster Recovery (BCDR), Business Transformation Project Management, Technical Business Analysis, IT Business Analysis, Business Ownership, Business Operations, Business Applications, Business Architecture, Business Administration, Small Business, Business Design, Business Cases, Business Continuity, Business Consulting, Business Models, Business Management, Implementation, System Implementation, Impact Assessment, Quality Improvement, System Improvements, Software Implementation, Tech Development & Implementation, ERM, Entity, Entrepreneurship, Data Entry, Enablement, User, User Flows, User Needs, User Conversion, Expectations Management, Professionalism, Process Flows, Process Improvement Project Management, Lean IT, IT Services, IT Support, IT Service Delivery, IT Deployments, Platforms, Customer Support, Customer Service, Customer Success, Customer Relationship Management (CRM), Customer Interviews, Customer Analysis, Customer Satisfaction, Project Support, Development, UI Development, Data, Data Quality, Data Evaluation, Relational Data Mapping, Data Architecture, Data Structures, Data Flows, Data Cleansing, Data Cleaning, Backlog Grooming, Feature Backlog Prioritization, Programming, Budget Modeling, Scrum Coaching, Costing, Cost Estimation, Waterfall Methodology, Methodology, Software Development Lifecycle (SDLC), Story Mapping, User Stories, Project Review, Event Coordination, Documentation, Discovery, Discovery Workshops, CEO, COO, Critical Thinking, User Onboarding, IT Administration, Estimations, Project Estimation, Goal Management, Sprint Planning, Project Rescue, Structure & Organizational Design, Feature Analysis, Feature Planning, Feature Roadmaps, Roadmaps, Wireframing, UX Wireflows, Client Delivery Management, Delivery, Delivery Management, Hybrid Project Management, User Journeys, User Interface (UI), Operations Tools, Google Apps, Content Management Systems (CMS), Quality Assurance (QA), Quality Auditing, Quality Management, Supplier Quality Assurance, Resource Management, Resource Allocation, Policies & Procedures Compliance, Software Design, Software Development, Software Development Management, Project Reporting, Project Services, Web Project Management, Enterprise Project Management, Mobile/Web Project Management, Project Management Operations, Prototyping, Interactive Prototypes, Facilitation, Workshop Facilitation, Google Meet, Milestones, SOP Development, System Development, Web App Development, Interactive Web Development, Consumer-focused Web Development, Offshore Development, Policy Development, People Development, Program Development, Presentation Development, Strategy Development, Staff Management & Development, Dashboard Development, Feature-driven Development (FDD), Learning & Development, Leadership Development, IT, Project Management, IT Project Management, Software Project Management, Project Budget Management, Work Breakdown Structure, Budgeting, Business Analysis, Product Roadmaps, Requirements & Specifications, Value Chain, Project Evaluation, Project Tracking, Project Timelines, Technical Project Management, Project Initiation, IT Projects, Project Planning, Projects, Project Delivery, Project Discovery, Project Closure, Project Design, PMO Analysis, Project Administration, Project Scoping, Project Scheduling, Project Design & Management, Project Finance, Project Lifecycle, Project Leadership, Project Coordination, Project Consultation, Needs Analysis, GAP Analysis, Presentations, Client Presentations, Executive Presentations, Proposals, Business Proposals, Process Design, Process Modeling, Process Analysis, Process Mapping, Business Processes, Business Process Management (BPM), Business Process Modeling, Business Process Optimization, Business Process Refinement, Business Process Flow Diagrams, Business Process Consulting, Event-driven Process Chains (EPC), Business Process Re-engineering, Process Improvement Consultant, Process Innovation, Process Optimization, Business Process Automation, Process Development, Process Documentation, Process Management, Document Management, Workflow, Workflow Optimization, Task Management, Team Management, Time Management, IT Management, Scope Management, Product Lifecycle Management (PLM), Management Consulting, Client Management, Budget Management, Diagrams, Charts, Gantt Chart, Burn-down Charts, BPM, Use Cases, User Interviews, User Requirements, Pareto Diagrams, Manufacturing Project Management, Consulting, Business Plan Consulting, Technical Consulting, IT Consulting, Project Consultancy, Microsoft 365, Project Development, Digital Transformation, Digital Project Management, Digital, Stakeholder Analysis, Stakeholder Management, Stakeholder Engagement, Stakeholder Interviews, Internal Communications, Social Networking, Risk Analysis, Risk Modeling, Communication, Cross-cultural Communication, Below The Line Marketing (BTL), Personalization, Market Fit, Go-to-market Plans, Statistics, Statistical Analysis, Content Marketing, Content Creation, Wireframe to Product, Technical Product Management, Scrum Product Owner, Product Strategy, Production Support, Product Design, New Product Development, Product Growth, Product Launch, Product Management, Production Management, Distribution, Scaling, Scalability, Operations, IT Operations Management (ITOM), Line Management, Online Business, Forms, Surveys, Price Analysis, Price Positioning, Accounting, Accounts Receivable, UX Strategy, Testing Strategy, Compliance, Complex Program Management, Risk & Compliance, Regulatory Compliance, Company Analysis, Pricing, Software as a Service (SaaS), Leads, Lead Generation, QA Leadership, Visualization, Vision Development, Fundraising, Funnel Analysis, Sales Funnel, Functional Testing, Requirement Traceability Matrices, Technical Drawing, System Design, Blueprint, Sales Management, Sales Prospecting, Sales, SaaS, Business Research, Business Transformation, Business Intelligence (BI), Business Process Outsourcing (BPO), New Business Development, Enterprise, User Behavior, User Research, User Engagement, User Experience (UX), Expense Management, Lean Experiments, Customer Experience Management, Professional Agile Leadership (PAL), General Management, B2B Lead Generation, Scrumban, ITSM, IT Security, IT Systems Engineering, IT Program Management, IT Audits, IT Systems Architecture, IT Governance, IT Helpdesk, Customer Research, Customer Acquisition, Customer Engagement, Customer Discovery, Technical Support, Lean Development, Web Development, PMO Development, ETL Development, GUI Development, Rapid Development, Relational Databases, Data Transformation, Database Testing, Database Table Optimization, Data Integration, Data Privacy, Data Protection, Data Administration, Database Architecture, Data Strategy, Data Governance, Configuration Management Databases (CMDB), Data Visualization, Data Management, Master Data Management (MDM), Database Management, Manufacturing, Back-end, Front-end, Program Design, Helpdesk, Organizational Behavior (OB), Organizational Leadership, Production, Manual Software Testing, Product Support, Cost Management, Cost Control, Cost Modeling, Cost Analysis, Variable Costing, Competitor Analysis & Profiling, QA Testing, Critical Path Analysis, Research & Critical Thinking, Onboarding, Regulatory Documentation, Hiring, Hiring Process Development, Machine Learning, Staffing, Key Performance Indicators (KPIs), Web, Web UI, Web UX, Bug Discovery & Tracking, Technical Analysis, Mobile UX, Web UX Design, Web App UX, Web App UI, Android UI Design, Web Applications, Web UI Design, Mobile Design, Web & Mobile Applications, Mobile UI Design, Android App Design, Security, Quality Management Systems (QMS), Human Resources (HR), Algebra, Algorithms, Multiple Factor Analysis (MFA), Technical Requirements, Vendor Management, Vendor Selection, Websites, Mobile Prototypes, Industrial Internet of Things (IIoT), Internet of Things (IoT), Donations, Rapid Application Development (RAD), Android Development, Scorecard Development, Sustainable Development, Training & Training Content Development, Design Sprints, Product Development, Lean Startups, Scrum Master, Certified Scrum Product Owner (CSPO), Business Planning, Business Coaching, Marketing, Market Research & Analysis, Business Development, Lean Canvas, Lean Product Development, Minimum Viable Product (MVP), Lean Manufacturing, Value Proposition, Value Analysis, International Projects, Project Management Infrastructure, Project Management Office (PMO), Organizational Development, Non-governmental Organizations (NGOs), Organization, Contract, IT Contracts, Analytics, Analysis, Data Analysis, Data Analytics, Contract Negotiation, Contract Drafting, Contract Review, Government Contracting, Business Model Canvas, Value Proposition Canvas, Training, Training Materials, Training Content, Training Workshops, ICT Training, Technical Training, Coaching, Executive Coaching, Mentorship & Coaching, Agile Sprints, Test Cases, Test Planning, Process Testing, Issuing Processing, Data Processing, Technical Documentation, UI Design, Menu Design, Organizational Design, Service Design, Solution Design, Strategic Design, Survey Design, Crisis Management, Risk Management, Lead Management, Release Management, Software Release Management, Issue Management, IT Service Management (ITSM), Backlog Management, Enterprise Architecture, UML, Ishikawa Diagrams, 5 Whys, A3 Problem Solving, CRM Systems, ClickUp, User Journey Maps, Customer Journeys, Customer Experience, Sequence Models, Earned Value Management (EVM), Workflow Tools, Agile Coaching, Sequence Diagrams, Use Case Diagram, Data Modeling, Entity-relationships Model (ERM), Financials, Growth Marketing, Education, Microsoft Teams, Service Blueprints, Wardley Mapping, SWOT Analysis, BCG Matrix, Financial Reporting, Dashboards, Integration, System Integration, Digital Solutions, Digital Ecosystem Mapping, Digital Product Management, Digital Services, Digital Strategy, Digital Communication, Jira Administrator, Social Media, Social Networks, Risk Assessment, Risk, Mobile Apps, Mobile UI, Mobile UX Design, Product Owner, App Development, Mobile Applications, Mobile App Development, Android Design Guidelines, Operating Systems, Event Operations, Sales Operations, Linear Algebra, Validation, Design Strategy, Content Strategy, Growth Strategy, Engineering, Financial Records, Backup & Recovery, System Flow, Financial Systems, Billing Systems, ITIL 4, IT Networking, Legal, Data Warehousing, Data Warehouse Design, Data Engineering, Data Research, Data Reporting, Back-end Development, Front-end Development, Product Marketing, Robotic Process Automation (RPA), Multi-level Marketing, MLM, Expansion, Online Marketing, Artificial Intelligence (AI), Machinery, Objectives & Key Results (OKRs), HTML, Mortgages, Insurance Broking, Technical Design, Big Data, Google BigQuery, APIs, E-learning, ISO 27001, ISO 20000, ISO 9001, GDPR, Applications, Data Science, Python, ITIL, Component Libraries, Geographic Information Systems, Geology, Geophysics, Public Relations (PR), Branding, Finance, Digital Marketing Strategy, Digital Advertising, Mobile, Social Media Analytics, Evaluation, Aha!, Growth, Audits, Visual Basic for Applications (VBA), Aris Toolset, Disaster Recovery Plans (DRP), SAP, Mathematics, Computer Science, Graphical User Interface (GUI), InfluxDB, Data Gathering, Streaming Data, Dashboard Design, Conflict Resolution, Workflow Automation, Automation, Records Management, FDA & EPA Regulations, Quality Control (QC), Data Quality Analysis, Design, Marketing Strategy, Web Design, Request for Proposal (RFP), SAP ERP, Migration, System Migration, Geometry, Didactics, Pedagogy, Psychology, Mechanics, Quantum Mechanics, Order to Cash (O2C), Billing, Invoicing, Invoice Management, Payment Processing, International Logistics, Third-party Logistics, Supply Chain, Software QA, Embedded Hardware, RFID, Material Flow, Procurement, Procurement Process Optimization, Auditing, Investments, Controlling, Process Definition, Fourth-party Logistics (4PL), Interface Design, SAP Supply Chain Management (SCM), Remote Work
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