Marcos Matos, Project Manager in Santo Domingo, Distrito Nacional, Dominican Republic
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Marcos Matos

Verified Expert  in Project Management

Project Manager

Location
Santo Domingo, Distrito Nacional, Dominican Republic
Toptal Member Since
October 15, 2019

Since 2010, Marcos has been successfully leading a variety of multicultural and remote teams spread throughout the globe. As a product and project manager, his skillful application of Agile software development frameworks such as Scrum and Kanban has led to the successful releases of mobile and web apps and websites while ensuring the continuous delivery of the highest possible value.

Project Highlights

Fintech Crowdfunding Platform
With a remote team, led the build of an investment crowdfunding company's offerings platform—achieving seamless integration.
Mobile Online Payment App
Led QR code payment product development and successfully launched ahead of competitors.
Web and Mobile Apps for Loyalty Rewards Program
Led—from discovery to production—the development of an electronic payment network's loyalty program.

Expertise

Work Experience

Project Manager

2018 - PRESENT
GBH Solutions
  • Increased the team's level of commitment to expected outcomes by optimizing and publishing documentation for the project's daily status report process.
  • Served as a project manager, product manager, and scrum master for fintech, online payment, and content delivery companies.
  • Coached software engineering teams in the application of Agile frameworks.
  • Built product roadmaps and project plans and tracked progress while controlling performance metrics.
  • Led successful projects of over US$1 million in yearly revenue.
  • Modernized and documented the onboarding process for new hires.

Project Manager

2016 - 2018
STT Group Latin America
  • Trained technical teams on implementation procedures and safety while working on overseas projects.
  • Controlled the project’s budget, deadline, and scope.
  • Led engineering rollout projects while applying Agile frameworks.
  • Supervised telecommunications engineers' performance metrics.
  • Managed stakeholder's expectations and liaised between them and technical teams.

Project Manager

2010 - 2016
Claro
  • Developed and documented the managed services project processes.
  • Coordinated and supervised completion of deliverables defined by project scope statements.
  • Supervised staff (both internal and external) and assured the quality of deliverables to end customers.
  • Generated project plans and delivered progress reports to both internal and external stakeholders.
  • Standardized the interface processes and documents regarding the integration of the operations department with internal clients.

Fintech Crowdfunding Platform

With a remote team, led the build of an investment crowdfunding company's offerings platform—achieving seamless integration.

I led a team of nine remote developers, QA engineers, UX designers and DevOps engineers to deliver a secure platform that allows admin users to create and manage crowdfunding offerings as well as a secure investment wizard for investors to quickly and in a safe manner invest in an offering of their choice using existing bank accounts, creating a new one, or using an eWallet built in the platform.

Communication management was an essential key for success since the project involved integration with third-party partners for tokenization, signature, and banking service, and the development team was completely remote.

Tools and technologies used include Ruby on Rails, JavaScript, Heroku, Jenkins, Docker, Jira, Slack, and Selenium.

Mobile Online Payment App

Led QR code payment product development and successfully launched ahead of competitors.

I ed a team of seven developers, QA testers, DevOps engineers, and UX designers in delivering a new and secure app capable of handling bank transactions and service payments using account numbers and QR codes.

Tools and technologies used include React Native, Jira, GitHub, and Slack.

Web and Mobile Apps for Loyalty Rewards Program

Led—from discovery to production—the development of an electronic payment network's loyalty program.

I led a team of ten software developers, QA engineers, DevOps engineers, and UX designers to deliver the following:

• Two secure web applications that allow retail stores and admin users to track and manage the reward system, promotions, and financial information.
• A mobile app for cardholders to keep track of and use their reward points acquired through the use of their credit cards on the EPNs POS.

Tools and technologies used include TypeScript, React, Java, React Native, Jenkins, Docker, Jira, Slack, Azure DevOps, and Selenium.
2005 - 2010

Bachelor's Degree in Engineering

Technological Institute of Santo Domingo - Santo Domingo, Dominican Republic

AUGUST 2023 - AUGUST 2025

Certified Scrum Product Owner (CSPO)

Scrum Alliance

JULY 2023 - AUGUST 2025

Certified Scrum Master

Scrum Alliance

Tools

Jira, GitHub, Slack, Jenkins, Trello

Paradigms

Scrum, Kanban, Agile Project Management, XP, Agile

Platforms

iOS, Android, Heroku, Docker

Other

Fintech, Project Management, Scrum Coaching, Coaching, Product Management, Loyalty Programs, Microsoft Teams, Project Scheduling, Applicant Tracking Software (ATS), JavaScript, Electronic Payments, Microsoft Planner, Engineering, User Stories, Feature Backlog Prioritization, Teamwork, Backlog Management, Business Requirements

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