Iryna Charkovska, Project Manager in Victoria, BC, Canada
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Iryna Charkovska

Verified Expert  in Project Management

Bio

Iryna has 13+ years of experience spanning project and program management, strategic and operational planning, performance measurement, continuous improvement, business intelligence, and change management. A passionate Agile project and product manager, she focuses on building strong teams while delivering exceptional results. Iryna has led startups and large enterprises through Agile adoption, lean transformation, and outcome-based planning.

Project Highlights

Licensee Capability Assessment
Significantly improved program execution by coaching the delivery team using an agile approach and scrum methodology.
Continuous Improvement Transformation
Coached and mentored multiple business units to enable organization-wide transformation using continuous improvement methodologies like lean and Six Sigma.

Expertise

Work Experience

Program and Project Manager

2020 - 2020
The Alberta Energy Regulator
  • Managed the program designed to reform the regulatory system to proactively mitigate risks associated with energy development.
  • Applied a hybrid approach to program management with agile software development and waterfall implementation of government direction. Onboarded and managed 40+ team members from multiple departments and business functions.
  • Worked as a project manager and a scrum master for the development of the software designed to provide a holistic assessment of multiple data points to support data-driven decision making across the organization (600+ users).
  • Supported the product owner in the development and prioritization of the product backlog. Worked with technical subject matter experts across the organization to elicit requirements.
  • Introduced the scaled agile technique (SoS) to integrate the work of multiple development teams. Facilitated sprint planning sessions, daily scrums, and retrospectives.

Senior Project Manager and Planning Advisor

2018 - 2019
Alberta Energy Regulator, Canada
  • Worked directly with VP and directors to align the work of the 100-member department with the strategic direction of the 1,200-member organization.
  • Supported transformation of the department’s direction from function-centric to program-centric.
  • Designed a systematic approach to planning, monitoring, and reporting. Developed and deployed the performance measurement strategy to monitor progress towards desired outcomes and to inform business decisions.
  • Presented proposals, provided updates, and facilitated collaborative conversations for the leadership team.
  • Provided strategic advice to a senior leadership team during the creation of a new business unit. Guided the team through the identification of its mission, vision, strategic priorities, and positioning within and outside of the organization.

Senior Project Manager, Regulatory Enhancement

2018 - 2018
Alberta Energy Regulator, Canada
  • Simultaneously led three major cross-functional regulatory development projects designed to improve the efficiency and effectiveness of the Alberta energy regulatory system.
  • Delivered projects—resulting in $281 million annual savings to the regulated industry e.g., supported the build of the first outcome-based regulatory instrument that encourages achieving certain outcomes, rather than following a particular process.
  • Analyzed the needs of various stakeholder groups: oil-&-gas companies and associations, different levels of government, landowners, members of the general public, and indigenous people.

Business Partner, Continuous Improvement

2015 - 2017
Alberta Energy Regulator, Canada
  • Advised senior leadership teams on developing high-quality project proposals and prioritizing project work based on its impact and alignment with organizational strategic direction.
  • Developed a strategy to integrate continuous improvement mindset for problem-solving and process improvement into day-to-day business activities of the 700-member operations division.
  • Participated in the development of the continuous improvement training strategy and delivered targeted training sessions to more than 200 people across 12 regional offices.
  • Coached and mentored project managers on the application of Lean Six Sigma methodology, project management, and team management.
  • Prepared project managers for ASQ Lean Six Sigma certification. Designed curriculum and led group and one-on-one training sessions based on my experience of being the first black-belt certified practitioner in the department.

Project Manager, Continuous Improvement

2015 - 2015
Alberta Energy Regulator, Canada
  • Planned and managed multiple cross-functional process improvement projects that contributed to $224 million in annual savings to the regulated industry. Used lean, Six Sigma, and agile methodologies to fit the problem at hand.
  • Worked directly with internal and external customers to deeply understand their pain points, needs, and potential areas for improvement. Focused on workflow design, waste and backlog elimination, defect reduction, and quality improvement.
  • Used statistical, analytical, and creative problem-solving approaches to identify root causes of problems and develop appropriate solutions.
  • Oversaw the implementation of solutions to ensure timely delivery, change adoption, and sustainment. Project results include streamlined processes, increased process capability & predictability, and improved company credibility.
  • Continuously worked on negotiating and building consensus across various internal functions: operations, strategy, regulatory development, law, communications, and IT.
  • Utilized various team-building techniques to manage distributed teams (e.g., facilitated daily standups and sprint planning sessions while working on a software solution to automate publication of application notices on the company website).

Business Intelligence Analyst

2013 - 2015
Alberta Energy Regulator, Canada
  • Used data analytics and visualization to depict the business unit’s performance.
  • Developed and executed a strategy to enhance business unit’s data collection, data management, and reporting capabilities (e.g., leveraged Tableau to automate three-level reports to satisfy the needs of executives, managers, and technical experts).
  • Gathered system requirements, designed, developed, and rolled out a solution that enabled the integration of data from multiple systems and simultaneous review of files by numerous technical experts.

Researcher

2011 - 2015
Johnson-Shoyama Graduate School of Public Policy, Canada
  • Assessed the effectiveness of existing programs and policies.
  • Identified regulatory gaps, and evaluated alternative policy options by using statistics, modeling, forecasting, cost-benefit analysis, and impact assessment methods.
  • Results of “Economic Integration of the Aboriginal Population in Canada” study presented at the conference in Amsterdam, Netherlands and included in “The Economics of Cultural Diversity” publication.

Licensee Capability Assessment

Significantly improved program execution by coaching the delivery team using an agile approach and scrum methodology.

I managed 40+ developers, analysts, testers, and domain experts to deliver a technology solution that assessed large amounts of data and produced insights to enable proactive data-driven decision-making across multiple functional areas in the organization. Business intelligence form the tool is used by 600+ users on a daily basis to make data-driven decisions. Stakeholders included internal employees, government agencies, and multiple companies from the energy sector.

In addition to managing software development, I supported:
• the development of business processes and decision-making frameworks to integrate this tool;
• work with the government to implement the specific policy direction within aggressive timelines;
• work with energy companies to manage their expectations during the prolonged economic downturn with record low oil prices and economic impacts of the pandemic.

Continuous Improvement Transformation

Coached and mentored multiple business units to enable organization-wide transformation using continuous improvement methodologies like lean and Six Sigma.

My participation in continuous improvement (CI) organization-wide transformation started with managing the first pilot CI project. A successful pilot delivery led to a CI rollout across the 1,200-people organization and its 12 regional offices.

During the next three years, I:
• became the first certified Lean Six Sigma Black Belt in my organization;
• participated in the development and implementation of the organizational-wide CI framework;
• planned and managed multiple cross-functional improvement projects and lead high-performance geographically distributed project teams;
• developed a strategy to enhance CI technical capabilities and integrate CI mindset into day-to-day business operations;
• developed a training strategy and delivered targeted training sessions across multiple regional offices and different levels of employees (including preparing CI change agents in every department);
• provided strategic advice to senior leadership teams for identifying and prioritizing high-impact project opportunities;
• coached and mentored CI project leads on the application of Lean Six Sigma methodology, project management, and team management; and
• prepared CI project leads to Lean Six Sigma certification.
2019 - 2020

Software Product Management Specialization in Software Product Management

University of Alberta via Coursera - Online

2011 - 2013

Master of Public Administration Degree in Public Policy

University of Saskatchewan, Johnson-Shoyama Graduate School of Public Policy - Canada

2009 - 2010

Master of Economics and Business Administration (Honors) in Business & Economics

National Technical University of Oil and Gas - Ukraine

2005 - 2009

Bachelor's Degree with Honors in Business Administration and Economics

National Technical University of Oil and Gas - Ukraine

OCTOBER 2018 - PRESENT

Performance Measurement

PuMP

DECEMBER 2016 - PRESENT

Change Management

Prosci

MARCH 2016 - PRESENT

Lean Six Sigma Black Belt

American Society for Quality (ASQ)

Tools

Slack, Flow, Visio, Microsoft Visio, Microsoft Excel, Microsoft Access, Affinity Diagrams, Salesforce, Spreadsheets, Tableau, Jira, Microsoft Project, Google Docs, Lean Testing, STATA, SQL, Visual Basic, GIS, Financial Data, Atlassian, Confluence, Basecamp, Trello, Prezi, Adobe Target, Asana, SPSS, Mindjet, XMind

Paradigms

Requirements Analysis, Implementation Project Management, Agile, Scrum, Lean, Six Sigma, Agile Project Management, Waterfall Delivery, Waterfall Development, Agile Workflow, Agile Leadership, Change Management, Team Development, Iterative Delivery, Kanban, Agile Delivery, Continuous Integration (CI), Agile Product Management, Iterative Development, Iterative Design, Agile Software Development, Management, Design for Six Sigma (DFSS), Waste Elimination, Database Design, Lean Project Management, Organizational Change Management (OCM), Spatial Databases, Quantitative Research, Key Performance Metrics

Industry Expertise

Regulatory Reform, Mid-sized Enterprises, Higher Education, Lean Six Sigma, Education Technology (Edtech), Energy, Oil & Gas, Healthcare, Language Education, Water Industry, Digital Agencies

Platforms

WordPress, Google Ads

Other

Consulting, Stakeholder Management, Project Estimation, Project Scoping, Requirements, Requirements & Specifications, Project Timelines, Discovery Workshops, Agile Transformation, Process Transformation, Product Transformation, Transformation Delivery Management, Business Transformation Program Management, Remote Work, Remote Work Consulting, Remote Team Leadership, Team Building, Teams, Client Management, Budget Management, Budget Modeling, Budget Controls, Annual Budgets, Lean Budgets, Project Budget Management, Scrumban, Scrum Product Owner, Status Updates, Analysis, GAP Analysis, Data Analysis, Analytics, Data Analytics, Needs Analysis, Analysis of Variance (ANOVA), Value Analysis, Reports, Reporting, BI Reports, BI Reporting, Data Reporting, Project Reporting, Progress Reporting, Management Reporting, Executive Reporting, Regulatory Reporting, Regulatory Analysis, Process Design, Process Control, Process Testing, Process Ownership, Process Flows, Flowcharts, Coaching, Business Coaching, Mentorship & Coaching, Enterprise, Enterprise Metrics, Enterprise Coaching, Mentorship, Business Research, Business Strategy, Business Models, Business Design, Business Advisory, Business Proposals, Business Process Flow (BPF), Business Processes, Business Process Flow Diagrams, Business Process Refinement, Business Plan Consulting, Business Process Management (BPM), Business Process Modeling, Business Process Optimization, Process Analysis, Scope, Scope of Work (SOW), Scope Management, Backlog Grooming, Backlog Management, Feature Backlog Prioritization, Feature Planning, Feature Analysis, Feature Roadmaps, Roadmaps, Product Roadmaps, New Products, Product Development, Story Mapping, Project Tracking, Tracking, Documentation, Process Documentation, Product Requirements Documentation (PRD), Projects, Project Lifecycle, Project Analysis, Timelines, Time Management, Timely, Product Vision, Vision Development, Data, Discovery, Discovery Management, Customer Discovery, Product Descriptions, Data Visualization, Visualization, Workflow, Workshops, Operational Workflow, Workshop Facilitation, Training Workshops, Structured Facilitation, Training, Training Content, Training Materials, Employee Training, Soft Skill Training, Leadership Training, Key Performance Indicators (KPIs), Objectives & Key Results (OKRs), Cost Estimation, Cost Management, Cost Reduction & Optimization (Cost-down), Education, Learning Strategy, Customer Research, Customer Analysis, Know Your Customer (KYC), Change Leadership, Project Leadership, Leadership Strategy, Affinity Mapping, Value Stream Mapping, Value Proposition, Best Practices, Business Transformation Project Management, Research, Lean Research, Product Research, Research Analysis, Data Research, Data Strategy, Management Consulting, Research & Critical Thinking, Research & Analysis, Market Research & Analysis, Marketing Research & Analysis, Qualitative Research, Project Consultancy, Project Management Operations, Critical Path Analysis, Milestones, Presentations, Lucidchart, Freelancing, Task Management, Product Ownership, Training & Training Content Development, Agile Coaching, Program Management, Project Management, Performance, Planning, Product Owner, Scrum Master, Scrum Coaching, Six Sigma Black Belt Certified, Lean Development, Team Management, Distributed Team Management, Project Delivery, Project Discovery, Agile Product Delivery, Product Discovery, Process Improvement, Business Services, Business Consulting, Business, Policy Development, Policy, Public Policy, Project Planning, Process Mapping, Process Improvement Project Management, Business Planning, Business Analysis, Business Process Analysis, Leadership, Team Leadership, Teamwork, Team Mentoring, Facilitation, Communication, Mind Mapping, Mathematics, Statistical Analysis, Portfolio Management, Agile Sprints, Quality Improvement, Operations Improvement, Team Productivity, Oil & Gas Project Management, Operations, Product Delivery, Stakeholder Analysis, Stakeholder Engagement, Technical Project Management, Brand Management, Audit Management, Cash Management, Scrum Testing, Lean Analytics, Data Quality, Statistical Modeling, Threat Analytics, Financial Reporting, Regulatory Compliance, Regulatory Affairs, Compliance, Policies & Procedures Compliance, Inspections, Data Flows, Startup Consulting, Startup Growth Strategy Development, SAP BusinessObjects (BO), Business Process Automation, Processing, Minimum Viable Product (MVP), Product Marketing, Finance, Product Design, New Product Development, Consumer-facing Product Design, Workflow Tools, Workflow Optimization, Data Modeling, Costing, Cost Control, Cost Modeling, Cost Analysis, Release Management, Human Resources (HR), HR Business Partners, Learning & Development, Continuous Learning, Learning, Mapping, Functional Mapping, Excel VBA, Databases, Software Project Management, IT Project Management, Research & Investigation, Data Management, Public Finance, Financials, Vendors & Suppliers, Organizational Leadership, Feasibility Studies, Customer Relationship Management (CRM), Business Logic, Financial Modeling, Market Entry, Outsourcing, Customer Support, Account Management, Business Intelligence (BI), IT Projects, Economics, Statistics, Risk Analysis, Conflict Resolution, Budgeting, Business Transformation, Agile Program Management, Market Research, User Research, Technology Transformation, Digital Transformation, Quality Control (QC), Quality Assurance (QA), Quality Management, Audits, Auditing, Quality Auditing, Startups, Lean Startups, Cash Flow Modeling, Early-stage Startups, Business to Business (B2B), Global Business, Data Science, Technical Program Management, Technical Product Management, Big Data, MySQL, Machine Learning, Customer Insights, Relational Databases, Relational Data Mapping, Science, Vendor Selection, Vendor Management, Culture Management, Metrics, Lean Experiments, Hypothesis Testing, Prototyping, Wireframing, Wireframe to Product, SWOT Analysis, Marketing, Brand Marketing, Marketing Strategy, Business Model Canvas, Business Modeling, Strategy, Product Strategy, Growth Strategy, Company Strategy, Revenue Strategy, Blueprint, Diagrams, Cumulative Flow Diagrams, Decision Analysis, Decision Trees, Data-driven Decision-making, Data Integration, Maps, A3 Problem Solving, Value Chain, Value Proposition Canvas, Data-driven Marketing, PDCA, Competitor Analysis & Profiling, Issue Management, Dashboards, Dashboard Design, Dashboard Development, Energy Analytics, Enterprise Project Management, Project Evaluation, Project Coordination, Coordination, Business Cases, Translation, Ukrainian-English Translation, English-Russian Translation, Russian-English Translation, E-learning, Software Release Management, Goal Management, Sprint Ceremonies, Market Fit, Go-to-market Plans, Markets, User, User Needs, User Flows, User Interviews, User Behavior, User Conversion, Multi-functional Teams, Surveys, Survey Design, Customer Interviews, Stakeholder Interviews, Complex Problem Solving, Hybrid Project Management, Hybrid Frameworks, User Requirements, Business Requirements, Functional Requirements, System Requirements, Staffing, Resource Management, Resource Allocation, Water Resources, Waterfall Modeling, Waterfall Methodology, Estimations, User Retention, Customer Retention, Product-market Fit, Engagement Strategy, User Engagement, Customer Engagement, Business Rules, Personas, Market Segmentation, Product Benchmarking, Product Launch, Lean Product Development, Lean Canvas, Ideation, Product Management, Client Presentations, Clients, External Communications, Scaling, Agile Scaling Frameworks, Less, Lessons Learned, Retrospective Techniques, Pricing, Client Relationship Management, Commercialization, Pricing Models, Pitch Preparation, Pitch Decks, Meetings, Sprints, Sprint Planning, ClickUp, R&D, Branding, Agency, Creative Design, User Experience (UX), User Interface (UI), Web Product Management, Digital Strategy, Web, Web Project Management, Request for Proposal (RFP)

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