Hire the Top 3% of Freelance Customer Insights Analysts

Toptal is an exclusive network of top Customer Insights experts, consultants, managers, and professionals. Top companies and startups hire freelance Customer Insights Analysts from Toptal for their mission-critical marketing campaigns and projects.

No-Risk Trial, Pay Only If Satisfied.

Hire Freelance Customer Insights Analysts

Jason Raphael

Freelance Customer Insights Analyst
United StatesToptal Member Since April 24, 2023

Jason has 20 years of expertise in growing companies as an executive digital marketing strategist. He leads cross-functional teams and innovative data-driven digital marketing initiatives that reach target groups and accomplish corporate goals. An expert in data analysis, A/B testing, and customer insights that boost campaigns, engagement, and ROI, Jason implements strategies to expand, brand, and retain customers and improves marketing by following industry and technology changes and trends.

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Veronica Wolf

Freelance Customer Insights Analyst
United StatesToptal Member Since January 4, 2024

Veronica is an award-winning content marketing expert with 15+ years of experience creating narratives for brands, subject-matter experts, campaigns, and sales teams. She delivers quality work in all forms to drive demand, cultivate customer advocacy, and strengthen brand equity. With a wide range of client and agency experience, she leverages her product marketing background to capture customer insights, define value propositions, build strong brands, and develop integrated marketing programs.

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Kate Macknight

Freelance Customer Insights Analyst
United KingdomToptal Member Since April 7, 2022

Kate has over ten years of experience in product marketing, management, and marketing strategy. She has worked with some of the world's biggest brands, including American Express, Dyson, Coca-Cola, and early-stage startups. Kate has grown organic audiences by 2,000% across social media, overseen successful product launches, and increased sales by over 400% within weeks of implementing insightful marketing strategies. She is passionate about creating products and solutions that delight customers.

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Taylor Kartavicius

Freelance Customer Insights Analyst
CanadaToptal Member Since August 29, 2022

Taylor is a curious, creative, and empathetic marketing strategist with a background in science. Creating a unique combination of customer-first marketing with the necessary analytical skills to test and iterate. His specialty is understanding your customers, positioning your product, and developing marketing strategies for long-term growth. Taylor's strategic guidance is based on qualitative and quantitative insights, which guarantees consistent and predictable business growth.

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Narine Nersessian

Freelance Customer Insights Analyst
United Arab EmiratesToptal Member Since May 2, 2023

Narine is an award-winning retail marketing expert with eight years of experience in the technology, fashion, and beauty industries. She specializes in leading full-funneled omnichannel marketing and paid media strategies for top North American retailers, surpassing platform benchmarks for brand lift and conversion campaigns. Narine translates marketing goals and insights into marketing strategy and deploys and measures forecasts and marketing strategies, generating promotional and sales lift.

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Brion Roberto

Freelance Customer Insights Analyst
United StatesToptal Member Since January 10, 2022

A global marketing leader with years of experience bolstering startups and blue chip companies like Johnnie Walker, American Express, BCG, and The Washington Post, Brion has exceeded goals, expanded into new markets, and significantly increased profits. He has managed dispersed cross-functional teams to create campaigns with digital and global insight. Brion's innovative strategy has garnered awards for exceptional marketing that delivers.

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Gambar Oruj

Freelance Customer Insights Analyst
NetherlandsToptal Member Since May 10, 2023

Gambar is a seasoned digital marketing strategist bringing nearly a decade of experience from globally recognized institutions. He completed over 60 marketing strategies, from inception to execution, while leading diverse teams of researchers, UI/UX designers, SEO experts, Google Ads and Google Analytics professionals, and social media managers. Gambar also successfully guided teams of over 10 members to complete projects with substantial budgets exceeding 5,000,000 euros.

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THE TOPTAL ADVANTAGE

98% of Toptal clients choose to hire our talent after a risk-free trial.

Toptal's screening and matching process ensures exceptional talent are matched to your precise needs.

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... allows corporations to quickly assemble teams that have the right skills for specific projects.

Despite accelerating demand for coders, Toptal prides itself on almost Ivy League-level vetting.

Our clients
Creating an app for the game
Conor Kenney
Creating an app for the game
Leading a digital transformation
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Leading a digital transformation
Building a cross-platform app to be used worldwide
Building a cross-platform app to be used worldwide
Drilling into real-time data creates an industry game changer
Drilling into real-time data creates an industry game changer
Testimonials
The relationship with Toptal from the beginning has really paid off for us. We’re extremely happy with our talent, and hope that they’re happy too. We’re really trying to transform the way we do our jobs.

Eric Heisler

Digital Development Leader, Owens Corning

Toptal’s methodology gave me confidence that we had the best chance of getting an A-team brought together quickly.

Deron Triff

Co-founder, WaitWhat

I think the thing about Toptal is—like the name—it’s top talent, and that’s the kind of talent that I want to recruit as well.

Ginni Saraswati

Founder, Ginni Media

Toptal truly is a turnkey solution. The whole thing is packaged for you. Toptal supports everything for you end-to-end so you can just focus on your core business.

Ted Blosser

Co-founder, Workramp

For years, Toptal has been our ‘secret weapon’ for staying competitive in our industry.

Tony Wang

Co-founder and CEO, Adcrush

How to Hire Customer Insights Analysts Through Toptal

1

Talk to One of Our Industry Experts

A Toptal director of marketing will work with you to understand your goals, technical needs, and team dynamics.
2

Work With Hand-Selected Talent

Within days, we'll introduce you to the right Customer Insights analyst for your project. Average time to match is under 24 hours.
3

The Right Fit, Guaranteed

Work with your new Customer Insights analyst for a trial period (pay only if satisfied), ensuring they're the right fit before starting the engagement.

FAQs

  • How are Toptal Customer Insights analysts different?

    At Toptal, we thoroughly screen our Customer Insights analysts to ensure we only match you with talent of the highest caliber. Of the more than 200,000 people who apply to join the Toptal network each year, fewer than 3% make the cut. You’ll work with marketing experts (never generalized recruiters or HR reps) to understand your goals, technical needs, and team dynamics. The end result: expert vetted talent from our network, custom matched to fit your business needs.

  • Can I hire Customer Insights analysts in less than 48 hours through Toptal?

    Depending on availability and how fast you can progress, you could start working with a Customer Insights analyst within 48 hours of signing up.

  • What is the no-risk trial period for Toptal Customer Insights analysts?

    We make sure that each engagement between you and your Customer Insights analyst begins with a trial period of up to two weeks. This means that you have time to confirm the engagement will be successful. If you’re completely satisfied with the results, we’ll bill you for the time and continue the engagement for as long as you’d like. If you’re not completely satisfied, you won’t be billed. From there, we can either part ways, or we can provide you with another expert who may be a better fit and with whom we will begin a second, no-risk trial.

Tap Into World-Class Talent

  • Trusted Experts Only

    Trusted Experts Only

    All of our talent are seasoned experts who ramp up quickly, readily contribute as core team members, and work with you to minimize onboarding time.

  • The Right Fit

    The Right Fit

    We have a knack for matching you with the right fit. Start working with your new hire on a no-risk trial period, paying only if satisfied.

  • Scale as Needed

    Scale as Needed

    Hire talent within 48 hours and scale your team up or down as needed, no strings attached.

  • Seamless Hiring

    Seamless Hiring

    We handle all aspects of billing, payments, and NDA’s. Let us take care of the overhead while you focus on building great products.

  • Flexible Engagements

    Flexible Engagements

    Choose the engagement type that suits your needs — hourly, part-time, or full-time — with the ability to change anytime.

  • Expert Talent Matching

    Expert Talent Matching

    Focus on your project and enjoy support from your dedicated account executive and expert talent matcher.

Top Customer Insights Analysts are in High Demand.

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