Hire Customer Insights Analysts

Hire the Top 3% of Freelance Customer Insights Analysts

Hire customer insights analysts, on demand. Top companies and startups choose customer insights analysts from Toptal for customer journey mapping, behavioral data analysis, sentiment tracking, churn prediction modeling, friction point diagnostics, and more.

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No-Risk Trial, Pay Only If Satisfied.

Trusted by leading brands and startups

Hire Freelance Customer Insights Analysts

Jason Raphael

Freelance Customer Insights Analyst
Verified Expert in Marketing
United States
Toptal Member Since April 24, 2023

Jason has 20 years of expertise in growing companies as an executive digital marketing strategist. He leads cross-functional teams and innovative data-driven digital marketing initiatives that reach target groups and accomplish corporate goals. An expert in data analysis, A/B testing, and customer insights that boost campaigns, engagement, and ROI, Jason implements strategies to expand, brand, and retain customers and improves marketing by following industry and technology changes and trends.

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Kate Macknight

Freelance Customer Insights Analyst
Verified Expert in Marketing
United Kingdom
Toptal Member Since January 19, 2022

Kate has over ten years of experience in product marketing, management, and marketing strategy. She has worked with some of the world's biggest brands, including American Express, Dyson, Coca-Cola, and early-stage startups. Kate has grown organic audiences by 2,000% across social media, overseen successful product launches, and increased sales by over 400% within weeks of implementing insightful marketing strategies. She is passionate about creating products and solutions that delight customers.

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Taylor Kartavicius

Freelance Customer Insights Analyst
Verified Expert in Marketing
Canada
Toptal Member Since August 29, 2022

Taylor is a technical product marketer with strong foundations in AI and commercial intelligence who combines the unique ability to understand your customers with the appropriate technical skills to actually reach them. His specialty is customer interviews, product positioning, and developing marketing strategies for long-term growth. Taylor's strategic guidance is based on qualitative and quantitative insights, which guarantees consistent and predictable business growth.

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Narine Nersessian

Freelance Customer Insights Analyst
Verified Expert in Marketing
United Arab Emirates
Toptal Member Since May 2, 2023

Narine is an award-winning retail marketing expert with eight years of experience in the technology, fashion, and beauty industries. She specializes in leading full-funneled omnichannel marketing and paid media strategies for top North American retailers, surpassing platform benchmarks for brand lift and conversion campaigns. Narine translates marketing goals and insights into marketing strategy and deploys and measures forecasts and marketing strategies, generating promotional and sales lift.

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Brion Roberto

Freelance Customer Insights Analyst
Verified Expert in Marketing
United States
Toptal Member Since May 11, 2020

A global marketing leader with years of experience bolstering startups and blue chip companies like Johnnie Walker, American Express, BCG, and The Washington Post, Brion has exceeded goals, expanded into new markets, and significantly increased profits. He has managed dispersed cross-functional teams to create campaigns with digital and global insight. Brion's innovative strategy has garnered awards for exceptional marketing that delivers.

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Gambar Oruj

Freelance Customer Insights Analyst
Verified Expert in Marketing
Netherlands
Toptal Member Since May 10, 2023

Gambar is a senior B2B marketing leader with 10+ years of experience turning complex products into clear value propositions, scalable demand, and measurable revenue growth across Europe, the USA, and Asia. He blends strategy and hands-on execution to build data-driven funnels that consistently deliver a qualified pipeline.

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Discover More Customer Insights Analysts in the Toptal Network

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Toptal in the press

... allows corporations to quickly assemble teams that have the right skills for specific projects.

Despite accelerating demand for coders, Toptal prides itself on almost Ivy League-level vetting.

Our clients
Creating an app for the game
Conor Kenney
Creating an app for the game
Leading a digital transformation
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Leading a digital transformation
Building a cross-platform app to be used worldwide
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Drilling into real-time data creates an industry game changer
Drilling into real-time data creates an industry game changer
Testimonials

How to Hire Customer Insights Analysts Through Toptal

1

Talk to One of Our Client Advisors

A Toptal client advisor will work with you to understand your goals, technical needs, and team dynamics.
2

Work With Hand-selected Talent

Within days, we’ll introduce you to the right customer insights analyst for your project. Average time to match is under 24 hours.
3

The Right Fit, Guaranteed

Work with your new customer insights analyst for a trial period (pay only if satisfied), ensuring they’re the right fit before starting the engagement.

EXCEPTIONAL TALENT

How We Source the Top 3% of Customer Insights Analysts

Our name “Toptal” comes from Top Talent—meaning we constantly strive to find and work with the best from around the world. Our rigorous screening process identifies experts in their domains who have passion and drive.

Of the thousands of applications Toptal sees each month, typically fewer than 3% are accepted.

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FAQs

  • Typically, you can hire customer insights analysts with Toptal in about 48 hours. For larger teams of talent or full end-to-end project delivery, timelines may vary. Our talent matchers are highly skilled in the same fields they’re matching in—they’re not recruiters or HR reps. They’ll work with you to understand your goals, technical needs, and team dynamics, and match you with ideal candidates from our vetted global talent network.

    Once you select your customer insights analyst, you’ll have a no-risk trial period to ensure they’re the perfect fit. Our matching process has a 98% trial-to-hire rate, so you can rest assured that you’re getting the best fit every time.

  • To hire the right customer insights analyst, it’s important to evaluate a candidate’s experience, technical skills, and communication skills. You’ll also want to consider the fit with your particular industry, company, and project. Toptal’s rigorous screening process ensures that every member of our network has excellent experience and skills, and our team will match you with the perfect customer insights analysts for your project.

  • At Toptal, we thoroughly screen our customer insights analysts to ensure we only match you with the highest caliber of talent. Of the more than 200,000 people who apply to join the Toptal network each year, fewer than 3% make the cut.

    In addition to screening for industry-leading expertise, we also assess candidates’ language and interpersonal skills to ensure that you have a smooth working relationship.

    When you hire customer insights analysts with Toptal, you’ll always work with world-class, custom-matched customer insights analysts ready to help you achieve your goals.

  • You can hire customer insights analysts on an hourly, part-time, or full-time basis. Toptal can also manage the project end-to-end based on your specific requirements as part of our Consulting and Services offerings. Whether you hire a customer insights analyst for a full- or part-time position, you’ll have the control and flexibility to scale your team up or down as your needs evolve. Our customer insights analysts can fully integrate into your existing team for a seamless working experience.

  • We make sure that each engagement between you and your customer insights analyst begins with a trial period of up to two weeks. This means that you have time to confirm the engagement will be successful. If you’re completely satisfied with the results, we’ll bill you for the time and continue the engagement for as long as you’d like. If you’re not completely satisfied, you won’t be billed. From there, we can either part ways, or we can provide you with another customer insights analyst who may be a better fit and with whom we will begin a second, no-risk trial.

Toptal Lets You Hire Fast,
With Unparalleled Success

  • Trusted Talent Only

    Trusted Talent Only

    Our talent network is composed of thoroughly vetted professionals who ramp up quickly, function as essential team members, and deliver results.

  • Precise Matching

    Precise Matching

    Our experienced talent matchers specialize in identifying talent that fits your needs. They work to understand your exact requirements and hand-select the best professionals for your project.

  • Seamless Hiring

    Seamless Hiring

    We handle all aspects of billing, payments, and NDAs, streamlining the hiring process so you can focus on innovation, not overhead.

  • No-risk Trial Period

    No-risk Trial Period

    We want to be sure your engagement is a total success, so we offer a no-risk trial period. Work with your new hire for up to two weeks and pay only if you’re satisfied.

  • Effortless Scaling

    Effortless Scaling

    We help you scale your team up or down as needed, with quick and efficient hiring in under 48 hours.

  • Flexible Engagements

    Flexible Engagements

    Our flexible engagement models allow you to choose the engagement type that suits your needs and adjust it anytime: hourly, part time, or full time.

Top Customer Insights Analysts Are in High Demand.

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