Jason K Embry, Project Manager in Graham, NC, United States
Jason K Embry

Project Manager in Graham, NC, United States

Member since November 29, 2018
Jason is a seasoned professional with proven experience in multiple industries, including manufacturing, retail, distribution, supply chain, and others. He has demonstrated program management, project management, consulting, client engagement, and data analytics abilities.
Jason is now available for hire

Project Highlights

  • Managed SDLC projects from requirements to delivery for the companies' largest client—Exxon Mobil—in both the United States and Canada.
  • Led the migration from legacy systems to Microsoft Dynamics AX implementation with customized web portal and CPQ integration.
  • Delivered industry-leading remote management web portal to control POS applications from a corporate client's office.

Education

Employment

  • Product Manager

    2020 - 2021
    Zeconomy
    • Built and managed the product roadmap to transition from an older technology platform to an AWS-hosted web application to achieve feature parity and add new features.
    • Managed directly a team of employees that included a designer, the development staff, and a QA associate.
    • Utilized the agile framework when transitioning functional business requirements to the development team.
  • Technical Project Manager

    2019 - 2021
    XTO Energy
    • Managed the client relationship including but not limited to weekly report-outs, requirements gathering, solution design, client communications, status reporting, estimations, and release planning.
    • Acted as the product owner and scrum master for a team consisting of a designer, developers, solution architect, and a QA associate.
    • Was responsible for the build and delivery of a mobile app, Microsoft Azure back end, administrative portal, and a cross-browser web application.
  • Product Manager

    2018 - 2021
    Codehost, Inc.
    • Performed marketing research for three different technical consumer products with respect to market segmentation, current competitors, and barriers to entry to determine company direction.
    • Performed all product owner responsibilities, including gathering business requirements, transitioning to the requirements and actionable user stories, refining the backlog, transitioning to technical teams, and evaluating delivery.
    • Hired staff to facilitate the mobile and desktop platform design, develop the MVP of the product, facilitate focus group sessions, and provide QA coverage.
  • CS Program and Process Manager

    2015 - 2018
    Gilbarco Veeder-Root
    • Provided program management for the customer service department concerning Microsoft AX ERP implementation, NPI, and new projects.
    • Oversaw all aspects of customer experience regarding the ordering platform for the current state and future design.
    • Managed technical project analyst supporting departmental data analytics, global and senior leadership metrics, root cause problem solving, and systems requirement and development activities.
    • Redefined the process flow for customer/distributor for the order fulfillment process. Facilitated through all company areas, including marketing, engineering, finance, procurement, and operations.
    • Hired, trained, and positioned ERP and project support staff for the department.
  • NA Program Manager

    2013 - 2015
    Gilbarco Veeder-Root
    • Developed solutions and managed programs in the POS arena including but not limited to mobile payment, loyalty, mobile and loyalty integration, digital scanning, barcode integration, network host integration, payment processing integration, media at the pump, and remote management through web services.
    • Oversaw all areas of program management leadership for large-scale solutions spanning from design, RFP, requirements, contract development, estimating, engineering development, system integration, installation of field trial (beta) and final deployment to end customers.
    • Directly interfaced between the customer, participating vendors, executive management, marketing, software and hardware engineering, quality assurance, security, legal, operations, service, and support.
    • Fulfilled the roles of product manager, product owner, and scrum master as required to support three overseas development and SQA teams.
    • Managed the largest customer lead opportunity (CLO) within the POS development group equating to $6 million in yearly revenue for a Fortune 10 customer.
    • Lead the program from high customer escalation, single team and lack of program management to high customer satisfaction, three fully staffed development teams, and multiple simultaneous programs with high visibility to both internal and external stake holders.
  • Supply Chain Network Solutions Design Manager

    2013 - 2013
    New Breed, Inc. (XPO Logistics)
    • Developed and implemented strategies to optimally position and differentiate New Breed from industry competitors.
    • Participated in client facing teams to obtain and analyze complex supply chain data to gain an understanding of client needs. Identify and define solution opportunities to improve productivity, quality, performance, and profitability.
    • Carried out project management from solutions design and development to implementation.
    • Performed supply chain analysis utilizing JDA Supply Chain Strategist to help prospective clients determine where to place facilities, processes, and inventory and evaluate existing operations and alternatives.
  • Transportation Operations Manager

    2011 - 2013
    New Breed, Inc. (XPO Logistics)
    • Developed all aspects of transportation for the largest inbound transportation project at a top 50 third-party logistics company. Client is a global diversion company with a projected freight spend in excess of $30 million per year.
    • Managed the inbound transportation operation team utilizing multiple transportation modes and a diverse product mix.
    • Transformed existing manual transportation process across a wide carrier base to a network optimized solution with a rationalized national carrier base.
    • Oversaw the direct supplier, carrier, forwarder, distribution center and plant compliance, training, and communication.
    • Hired, trained, and developed personnel within the operations group for the continuous support of the client.
  • Transportation Implementation Project Manager

    2008 - 2011
    New Breed, Inc. (XPO Logistics)
    • Served as the project lead for the design and implementation of i2’s transportation manager and transportation planner.
    • Communicated with internal and external customers to gather project requirements to lead implementation efforts.
    • Developed a transportation solution exceeding customer expectations while maintaining the integrity of existing client designs.
    • Modeled scenarios for client enhancements and cost-saving initiatives.
    • Designed and supported transportation planning processes for various client’s day-to-day operations.
    • Managed bi-yearly continuous improvement initiative affecting system design and operational processes.
    • Directly interfaced with the client and lead in all project initiatives.
    • Supported other client projects including software upgrades, reporting requirements, and overall program support.

Project History

  • Mobile and POS Program Management (Exxon)
    Managed SDLC projects from requirements to delivery for the companies' largest client—Exxon Mobil—in both the United States and Canada.

    I managed multi-project software and integration delivery programs for Exxon Mobil in the US and Canada, including managing three teams in India and Argentina utilizing Agile methodologies.

    I handled all aspects of the project, including client relationship, requirements gathering, scope definition, budgeting, story creation/prioritization (agile), development status to client and executive team, release management, lab certifications, market roll-out, issue resolution, and sustainability.

    Some of the projects included
    • Mobile payment: provided software/integration between the Gilbarco POS, a third-party POS, FirstData payment processor, and Exxon's Speedpass and mobile application.

    • IOL mobile payment: provided software/integration between the Gilbarco POS, a third-party POS, payment processor, loyalty provider, and a third-party mobile application provider, including specialized barcode scanning and car wash support. I managed the initial pilot testing and market release.

    • PLF phase 1 and 2: used loyalty provider integration (Plenti/AMEX) with the POS and mobile usage.

    The efforts took the Exxon program from high to non-executive-level escalations, achieving $6 million in software revenue a year.

  • ERP Program Management
    Led the migration from legacy systems to Microsoft Dynamics AX implementation with customized web portal and CPQ integration.

    I took charge of program management activities for ERP implementation (Microsoft Dynamics AX) concerning order management, implementing a web portal, CPQ integration, engineering windchill integration for sub-components and graphics, reporting, and interaction with other departments. I also facilitated current state mapping and future state process design, gathering system requirements from internal stakeholders, SMEs, and customers.

    As a program manager, I also hired, trained, and managed ERP support staff including managers of projects and technical support, business analysts, and QA resources, organizing, reviewing, and approving all functional and technical design and change requests for ERP and support systems. Furthermore, I handled UX/UI across the ordering platform and subsequent interaction including notifications, packaging labels, and shipping documentation.

    My duty was to facilitate, manage, and participate in testing new systems and processes through production release. Testing included technical development as well as UAT. I provided and presented status reporting to the executive team, PMO group, customers, and internal groups affected by the implementation. I also provided training to external customers.

  • POS Remote Management
    Delivered industry-leading remote management web portal to control POS applications from a corporate client's office.

    I led project efforts to build the first release of a remote management tool utilized by customers to control settings and updates of the POS.

    Before this application, the customer managed these efforts through phone calls, fax communication, and/or driving to every site to ensure that the processes were maintained. I developed product requirements through marketing channels and voice of the customer (VoC) and captured complaints in the field, building feature documentation and product roadmap.

    Serving as product owner for the new product introduction facilitating feature priorities, story writing, and communications, I managed software release schedule, bug tracking and resolution, customer configuration, and user management. Additionally, I facilitated and hosted alpha field trials and beta field trials for the customers.

Education

  • Master's Degree in Business Administration (MBA)
    2001 - 2002
    University of Louisville - Kentucky, United States
  • Master of Engineering Degree in Industrial Engineering
    2000 - 2001
    University of Louisville - Kentucky, United States
  • Bachelor of Science Degree in Industrial Engineering
    1996 - 2000
    University of Louisville - Kentucky, United States

Certifications

  • Certified Scrum Product Owner
    JULY 2019 - JULY 2021
    Scrum Alliance
  • Certified Supply Chain Professional
    MAY 2013 - MAY 2023
    APICS

To view more profiles

Join Toptal
Share it with others