Crisis Management Consulting

A World-class Crisis Management Company

Crisis Management Consulting – Strengthen Response Capabilities

Prepare for unexpected events with Toptal’s Crisis Management Consulting. Our crisis management experts help organizations prepare for disruption before it occurs and recover more effectively afterward.

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Clients Served

35,000+

Total Vetted Professionals

30,000+

Toptal Total Projects Delivered

85,000+

Years in Business

15+

TRUSTED BY LEADING BRANDS AND STARTUPS

Our Services

Toptal Crisis Management Consulting Services

Build the capabilities needed to manage uncertainty before it affects critical operations. Toptal helps organizations establish clear response structures, recovery plans, and governance practices.

Crisis Preparedness Strategy

Develop crisis management strategies that establish clear priorities, response expectations, and decision-making protocols before problems occur.

Business Continuity Planning

Create continuity plans that help organizations maintain essential operations and recover more effectively during disruptions.

Crisis Response Frameworks

Establish response frameworks that define responsibilities, escalation paths, and communication protocols across teams.

Enterprise Risk Analysis

Evaluate potential business threats and vulnerabilities to better understand risks that may affect operations.

Incident Response Planning

Develop response plans that help leaders coordinate actions quickly when incidents require immediate organizational attention.

Operational Resilience Planning

Strengthen organizational readiness through planning efforts that support recovery capabilities and long-term stability.

Crisis Communications Review

Prepare communication strategies that help organizations deliver timely updates and maintain stakeholder confidence.

Third-party Risk Management

Evaluate vendor relationships and external dependencies that could introduce operational challenges during disruptions.

Cyber Crisis Preparedness

Prepare for cybersecurity incidents through structured planning, tabletop exercises, and coordinated response processes.

Scenario Planning and Simulation

Test organizational readiness through realistic simulations that uncover gaps and improve performance under pressure.

Crisis Governance Structures

Establish governance models that clarify authority, escalation procedures, and accountability during crisis situations.

Recovery and Remediation Planning

Develop recovery plans that restore critical operations efficiently while supporting longer-term organizational stability.

Looking for guidance about the perfect crisis management consulting service for your needs?

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PARTNERSHIP THAT WORKS

How We Deliver Crisis Management Consulting

Our crisis management experts, with experience at leading companies, develop and deploy tailored solutions to meet your business needs and unique industry demands for sustainable results and long-term success.

Discover

A leader from our team works with you to understand your business challenges, pain points, and strategic goals to uncover new opportunities and identify the options to reach your objectives.

Define

Toptal leaders collaborate with your team to define your specific goals and service needs, evaluating multiple approaches and aligning requirements with your strategic objectives to define the best solution.

Develop

We will create your unique project timeline, process, and initial proposals, whether your goal is to improve crisis readiness, protect business continuity, or strengthen organizational resilience.

Deploy

Toptal will get to work, tracking quality assurance, handling project management, and maintaining the delivery schedule.

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Matthew McNaghten

Business Strategy and Finance Consulting Practice Lead

As Toptal’s Business Strategy and Finance Consulting Practice Lead, Matt focuses on helping clients address critical issues and drive value across their enterprises. He brings 35 years of senior-level consulting experience, having held leadership roles at Cognizant, Accenture, IBM, and Deloitte.As Toptal’s Business Strategy and Finance Consulting Practice Lead, Matt focuses on helping clients address critical issues and drive value across their enterprises. He brings 35 years of senior-level consulting experience, having held leadership roles at Cognizant, Accenture, IBM, and Deloitte.

Previously At

CUSTOMIZED SOLUTIONS

Crisis Management Solutions That Deliver Value

Toptal delivers leading crisis management consulting through its diverse talent network and flexible delivery models. We implement the right skills at each project phase, blending expertise from various roles for seamless execution.

End-to-End Delivery by Toptal
On-demand Talent and Teams

End-to-End Delivery by Toptal

Comprehensive project delivery, tailored to your specific requirements.

Business Strategy and Finance Consulting Practice Lead

Delivery Manager

Crisis Management Consultant

Turnaround Consultant

Restructuring Consultant

Operations Consultant

Risk Consultant

Transformation Consultant

Matthew McNaghten

Business Strategy and Finance Consulting Practice Lead

Previously at

Experience

35+ Years

Rachael Karaffa

Delivery Manager

Rachael serves as a Delivery Manager at Toptal with a focus on leading diverse global teams in developing innovative solutions for our clients. She works across multiple disciplines, including technology, marketing, and management consulting. Rachael specializes in managing people and client relationships, process optimization, and driving teams toward optimal business outcomes.

Previously Managed Client

Experience

9+ Years

Rick Ferrone

Verified Expert in Management Consulting

30+ Years

of Experience

Crisis Management Consultant

Rick is a business strategy, financial planning, and operations expert with more than 30 years of experience as a chief operating and strategy officer and a Big 5 management consultant. He has led three company turnarounds, including one for a $500 million multinational firm, growing revenue by 28% and increasing profitability by 21% within two years. Leveraging his experience with companies of all sizes and across industries, Rick is willing to start delivering value and results in new projects.

Previously at

Carole Crawford, CFA

Verified Expert in Management Consulting

35+ Years

of Experience

Turnaround Consultant

At Morgan Stanley, Carole advised eight founders through exits totaling more than $750 million and then founded her own practice to manage venture investments for family offices. A former tech CFO, she freelances to leverage her experience with capital raises, strategic pivots, and turnarounds. She enjoys helping innovators and entrepreneurs achieve financial success across many verticals, and has recently focused her efforts on fintech.

Previously at

Mohamed Zarrugh

Verified Expert in Management Consulting

21+ Years

of Experience

Restructuring Consultant

Mohamed has held executive internal consulting roles for JPMorgan Chase and Wells Fargo, transforming operations with annualized expense reductions of up to $180 million. He is a finance expert who perfectly blends the academic knowledge of an Industrial Engineering degree and MBA with deep business acumen and technical know-how. Specializing in strategic planning, performance management, and process improvement initiatives, Mohamed is willing to leverage his experience with other clients.

Previously at

Barbara Close

Verified Expert in Management Consulting

36+ Years

of Experience

Operations Consultant

As a former KPMG and PwC consultant and Fortune 1000 executive, Barbara has collaborated with CXOs in diverse industries for 36+ years. She has diversified industry expertise across consumer and industrial products and services, manufacturing, logistics, e-commerce, retail, and technology, which gives her a multi-dimensional approach to problem-solving. Functionally, her work has spanned core operations and front- and back-office processes. Barbara is a mechanical engineer and Kellogg MBA.

Previously at

Jose Antonio Arean

Verified Expert in Management Consulting

38+ Years

of Experience

Risk Consultant

Jose has directly executed valuations worth over $10 billion and founded Firmus—a firm offering advice in finance and economics. As a freelance, he provides his clients with robust and thorough analyses to help them achieve optimal decisions. In addition to working extensively with public companies in financial modeling and management, Jose has acted as an international expert witness in commercial disputes and as an outsourced CFO for startups.

Previously at

Nuno Anjo e Silva

Verified Expert in Management Consulting

31+ Years

of Experience

Transformation Consultant

After three decades in CPG at Unilever and B2B at the Navigator Company, Nuno transitioned to independent consulting in 2020, managing transformation teams for top firms like McKinsey and taking on impactful freelance projects. To scale his expertise, he founded GTI Consulting, specializing in growth, transformation, and innovation, to empower businesses with strategies and tools to unlock potential, drive innovation, and thrive in a fast-paced world.

Previously at

On-demand Talent and Teams

30,000+ vetted professionals, ready to deploy individually or in teams.

Financial Restructuring Consultant

Fractional COO

Enterprise Risk Consultant

Strategy Consultant

Operations Consultant

Business Transformation Consultant

Operational Excellence Consultant

Turnaround Consultant

Business Continuity Consultant

Verified Expert in Management Consulting

24+ Years

of Experience

Financial Restructuring Consultant

Neil is a CFO for growth companies and a former equity analyst at Goldman Sachs in New York where he helped lead numerous transactions, including Zipcar’s $1.1 billion IPO. He was also an equity analyst at Barclays and Lehman Brothers and began his career at a boutique investment bank (M&A, restructuring, debt financings). Neil built his operational skills both as a startup founder and as the CFO of an East Africa-focused impact investment firm.

Previously at

Verified Expert in Management Consulting

20+ Years

of Experience

Fractional COO

Andon is a media executive with over 20 years of experience driving strategic and operational excellence across digital media and broadcasting. As fractional COO at Toptal, he provides strategic business guidance to executive clients. Previously, he led Storyful's growth from 50 to 170 employees across five global locations while increasing revenue by 50%. At CNN Digital, he grew video traffic by 90% and exceeded revenue targets by 20%. Andon holds an MBA from Yale University.

Previously at

Verified Expert in Management Consulting

17+ Years

of Experience

Enterprise Risk Consultant

Animesh has 17+ years of experience in asset classes, including startup investments, venture capital, private equity, real estate, equities, fixed income, structured products, and fund investments. He is an expert in PowerPoint (preparation of pitch decks, investment memorandums, transaction decks, strategic M&A due diligence reports) and Excel (detailed financial modeling, including startup models, M&A models, LBOs, Macros, VBA, data tables, valuations, accounting, and management dashboards).

Previously at

Verified Expert in Management Consulting

13+ Years

of Experience

Strategy Consultant

A Brown graduate with an MBA from Emory, Ruyi has more than 13 years of tier 1 consulting experience across strategy, transformation, and M&A in Australia and the US. She has developed a GTM strategy for Origin.

Previously at

Verified Expert in Management Consulting

17+ Years

of Experience

Operations Consultant

Rajeev is a strategy and operations consultant with 14+ years of experience delivering value-enhancement projects across industries for Fortune 500 companies. He drives profitability and cost-saving initiatives by transforming supply chain ecosystems. He specializes in supply chain and operations improvement, M&A day-1 readiness, and post-merger synergy capture and integration. Rajeev is also an expert in data analytics, modeling and visualization, and program management.

Previously at

Verified Expert in Management Consulting

19+ Years

of Experience

Business Transformation Consultant

Michael is a finance leader with 19 years of experience in operational finance, VC investing, consulting, and entrepreneurship. He set up a shared services FP&A team of 30+ people at GE, managing $200+ million. As a VC fund manager, he assessed 600+ startups and doubled the portfolio value in two years. Michael is passionate about improving a business's performance and has helped 80+ clients with company valuations, M&A transactions, raising capital, and developing strategic growth plans.

Previously at

Verified Expert in Management Consulting

20+ Years

of Experience

Operational Excellence Consultant

Serhiy is a management consultant with more than 20 years of experience managing large organizations and working with international companies such as P&G, Deloitte, Lafarge, Alexander Proudfoot, and USAID. Specializing in world-class management practices, Lean Six Sigma systems implementation, complex operations optimization, performance and profit enhancement, cost reduction, troubleshooting, crisis and change management, Serhiy is willing to share his experience to help businesses grow.

Previously at

Verified Expert in Management Consulting

19+ Years

of Experience

Turnaround Consultant

Johan began his career with PwC, advising on some of the most prominent private equity transactions in the UK and the Nordics. Following a decade as an M&A advisor, he took up a position with a billionaire investor, focusing on turnaround investments, including a US publicly-traded company where he was parachuted in as CFO. Johan held the position of CFO and COO for ConnectedLife, a medical technology company, successfully raising $2.5 million over Zoom during the COVID lockdown in Spring 2020.

Previously at

Verified Expert in Management Consulting

16+ Years

of Experience

Business Continuity Consultant

Francesco has 16+ years of experience in finance, consulting, business management, and sustainability. Throughout these years, he has worked on more than 20 projects as a consultant at Bain & Company and launched Uber operations in Turin, Italy. Lately, he has founded Tondo, an organization spreading circular economy concepts, and Tondo lab, a company driving the implementation of clean and circular innovations. Francesco is passionate about innovation and entrepreneurship.

Previously at

Looking for guidance about the perfect crisis management consulting service for your needs?

Get a Free Consultation Now

Looking for guidance about the perfect crisis management consulting service for your needs?

UNRIVALED EXPERTISE

Our Talent Has Worked With Top Companies

Having previously worked with these leading global companies, our talent brings valuable insights and expertise to deliver world-class outcomes.

https://www.toptal.com/management-consultants/business-management-consultants

WHY ORGANIZATIONS CHOOSE US

Toptal in Action

Discover the cutting-edge benefits our clients enjoy from the global Toptal network.

Toptal accelerates vendor risk management and enhances security for SaaS leader, reducing onboarding time by 50%.

Challenge: The client faced delays in vendor risk management, which slowed access to critical services, impacting business operations.

Solution: Toptal’s security architect optimized the intake process, conducting thorough SaaS vendor reviews to ensure compliance with the client’s security standards. Toptal worked with cross-functional teams and vendors to resolve security issues, ensuring alignment with the client’s security posture.

Outcome: Fifty vendors were onboarded in just three months, halving the initial six-month timeline and significantly reducing the backlog. Toptal strengthened the client’s third-party risk management, ensuring vendors met security standards without compromising operational security and upholding its reputation for stringent security measures.

Toptal Ranked #1 Most Reliable Professional Services Company in America

Newsweek and Statista’s rankings were based on an independent survey of more than 2,400 decision-makers at Fortune 500s.

IBM — Newsweek's Most Reliable Companies in America 2026 ranking. Toptal is ranked #11, the highest-ranked professional services firm.

See the Most Reliable Companies in America

Methodology for the Rankings

How likely the respondent is to recommend the selected company to others.

Measures the convenience of interaction with the company and efficiency of processes.

Measures the company’s cost-effectiveness and quality relative to price.

Measures whether the company consistently meets or exceeds expectations in quality and timeliness of deliverables.

Measures the company’s ability to consistently fulfill commitments and maintain customer trust.

See the Most Reliable Companies in America

OUR THOUGHT LEADERSHIP

Explore Insights From the Crisis Management Field

Read the latest articles and resources to keep you current on emerging trends in crisis management, business continuity, operational resilience, risk management, and more.

Supply Chain Lessons and Opportunities: Learnings From a Crisis

The supply chain crisis caused global players and local businesses alike to rethink logistics networks. Here’s how the world economy can emerge stronger and more resilient.

Zachary Elfman

Verified Expert in Management Consulting

16 Years of Experience

Zachary is an expert in financial modeling, fundamental analysis, and valuation. He has completed the sale of a small business, advised on early-stage funding rounds, and acted as interim CFO for startup companies. He holds a master’s degree in economic history from the London School of Economics and Political Science.

Expertise

Logistics Consulting Business Modeling

Previously at

The New Risk Management Playbook: Black Swans and the Rise of Scenario Analysis

Michael J. McDonald

Michael is an award-winning journalist who has worked at Bloomberg News and Thomson Financial. He is a Senior Writer for Toptal’s Management Consulting Blog.