Business Transformation Consulting Services

Business Transformation Consulting Services – Drive Lasting Organizational Change

Build a more agile organization with Toptal’s Business Transformation Consulting Services. Our business transformation consultants help organizations align strategy and technology to reduce cost, improve performance, and support sustainable growth.

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Clients Served

35,000+

Total Vetted Professionals

30,000+

Toptal Total Projects Delivered

85,000+

Years in Business

15+

TRUSTED BY LEADING BRANDS AND STARTUPS

Our Services

Toptal Business Transformation Consulting Services

Navigate complex transformation initiatives with experienced consultants who support strategy through execution. Toptal’s business transformation consultants help organizations redesign operating models and implement technology-enabled change that supports lasting organizational change.

Transformation Strategy

Define a clear transformation roadmap that aligns leadership around measurable business outcomes.

Operating Model Design

Redesign your operating model so your organizational structure and workflows support faster, more efficient execution.

Business Process Optimization

Streamline core processes and remove bottlenecks to improve operational efficiency and lower cost to serve.

Digital Transformation

Modernize systems and workflows with the right technology so teams work smarter and scale with demand.

Cost Reduction and Value Creation

Identify cost-saving and value-creation opportunities that improve outcomes while protecting future growth.

Organizational Change Management

Guide teams through change with communication and adoption plans that make clear and lasting changes to workflows.

Supply Chain and Procurement

Optimize sourcing, procurement, and supply chain operations to cut costs and improve resilience across the business.

Performance Improvement

Set targets, metrics, and governance to turn transformation goals into measurable performance gains.

Business Turnaround and Restructuring

Stabilize underperforming units and restructure operations to restore profitability and financial health.

Post-merger Integration

Support integration across mergers and acquisitions, from due diligence through post-merger execution.

Data and Analytics Enablement

Turn data into insights with analytics and reporting that guide decisions across the transformation process.

Customer Experience Transformation

Redesign customer journeys and touchpoints to raise satisfaction, retention, and long-term revenue growth.

Looking for guidance about the perfect business transformation consulting service for your needs?

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PARTNERSHIP THAT WORKS

How We Deliver Business Transformation Consulting Services

Our business transformation experts, with experience at leading companies, develop and deploy tailored solutions to meet your business needs and unique industry demands for sustainable results and long-term success.

Discover

A leader from our team works with you to understand your business challenges, pain points, and strategic goals to uncover new opportunities and identify the options to reach your objectives.

Define

Toptal leaders collaborate with your team to define your specific goals and service needs, evaluating multiple approaches and aligning requirements with your strategic objectives to define the best solution.

Develop

Once your service is defined and you have your talent or team on board, they will create your unique project timeline, process, and initial proposals, whether your goal is to modernize your operating model, improve business performance, or prepare your organization for sustainable growth.

Deploy

Toptal will get to work, tracking quality assurance, handling project management, and maintaining the delivery schedule.

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Matthew McNaghten

Business Strategy and Finance Consulting Practice Lead

As Toptal’s Business Strategy and Finance Consulting Practice Lead, Matt focuses on helping clients address critical issues and drive value across their enterprises. He brings 35 years of senior-level consulting experience, having held leadership roles at Cognizant, Accenture, IBM, and Deloitte.As Toptal’s Business Strategy and Finance Consulting Practice Lead, Matt focuses on helping clients address critical issues and drive value across their enterprises. He brings 35 years of senior-level consulting experience, having held leadership roles at Cognizant, Accenture, IBM, and Deloitte.

Previously At

CUSTOMIZED SOLUTIONS

Business Transformation Consulting Solutions That Deliver Value

Toptal delivers leading business transformation consulting services through its diverse talent network and flexible delivery models. We implement the right skills at each project phase, blending expertise from various roles for seamless execution.

End-to-End Delivery by Toptal
On-demand Talent and Teams

End-to-End Delivery by Toptal

Comprehensive project delivery, tailored to your specific requirements.

Business Strategy and Finance Consulting Practice Lead

Delivery Manager

Growth Strategy Consultant

Customer Experience Consultant

Process Optimization Consultant

Operations Transformation Consultant

Merger Integration Consultant

Business Transformation Consultant

Matthew McNaghten

Business Strategy and Finance Consulting Practice Lead

Previously at

Experience

35+ Years

Rachael Karaffa

Delivery Manager

Rachael serves as a Delivery Manager at Toptal with a focus on leading diverse global teams in developing innovative solutions for our clients. She works across multiple disciplines, including technology, marketing, and management consulting. Rachael specializes in managing people and client relationships, process optimization, and driving teams toward optimal business outcomes.

Previously Managed Client

Experience

9+ Years

Arvind Kumar

Verified Expert in Management Consulting

10+ Years

of Experience

Growth Strategy Consultant

Arvind is a consultant with more than 10 years of experience, including at KPMG Global Strategy Group, Goldman Sachs, and EY across the Middle East, America, India, and Europe. He has delivered 30+ projects, including growth strategies and business plans; M&A and financial analyses; pitch decks; and go-to-market, branding, and digital strategies. Arvind has a demonstrated track record in planning and delivering complex transformations ranging from $2 million to $1 billion. He holds an MBA from HEC Paris.

Previously at

Savannah Enright

Verified Expert in Product Management

15+ Years

of Experience

Customer Experience Consultant

Savannah is a seasoned customer experience (CX) strategist and innovation consultant with over 15 years of experience leading innovation, strategy, and design projects and teams. Previously of Fjord and BCG X, she excels in transforming products and experiences to meet modern consumer expectations. Savannah's work spans industries and levels of seniority, where she leads user research, crafts actionable business strategies, and develops innovative concepts across the entire customer journey.

Previously at

Barbara Close

Verified Expert in Management Consulting

36+ Years

of Experience

Process Optimization Consultant

As a former KPMG and PwC consultant and Fortune 1000 executive, Barbara has collaborated with CXOs in diverse industries for 36+ years. She has diversified industry expertise across consumer and industrial products and services, manufacturing, logistics, e-commerce, retail, and technology, which gives her a multi-dimensional approach to problem-solving. Functionally, her work has spanned core operations and front- and back-office processes. Barbara is a mechanical engineer and Kellogg MBA.

Previously at

Mohamed Zarrugh

Verified Expert in Management Consulting

21+ Years

of Experience

Operations Transformation Consultant

Mohamed has held executive internal consulting roles for JPMorgan Chase and Wells Fargo, transforming operations with annualized expense reductions of up to $180 million. He is a finance expert who perfectly blends the academic knowledge of an Industrial Engineering degree and MBA with deep business acumen and technical know-how. Specializing in strategic planning, performance management, and process improvement initiatives, Mohamed is willing to leverage his experience with other clients.

Previously at

Dominique Foster

Verified Expert in Management Consulting

12+ Years

of Experience

Merger Integration Consultant

As a project and finance leader, Dominique has led and executed multibillion-dollar M&A transactions and business transformations for global Fortune 500 companies in various industries while working at Deloitte & Touché, Accenture, and now as an independent financial consultant. She is a distinguished entrepreneur and freelancer who enjoys advising clients on solving complex problems. Dominique also excels at seamlessly transforming matrixed organizations through organic and inorganic growth.

Previously at

Nuno Anjo e Silva

Verified Expert in Management Consulting

31+ Years

of Experience

Business Transformation Consultant

Nuno has worked for more than 31 years in consumer packaged goods at Unilever and B2B at the Navigator Company. In 2020, he started working as an independent consultant, often managing McKinsey and Eurogroup transformation teams or doing freelance work. With his skills and expertise, Nuno will be a great addition to any team.

Previously at

On-demand Talent and Teams

30,000+ vetted professionals, ready to deploy individually or in teams.

Performance Improvement Consultant

Operational Excellence Consultant

Business Transformation Consultant

Digital Transformation Consultant

Operating Model Consultant

Transformation Consultant

Cost Transformation Consultant

Finance Transformation Consultant

Business Turnaround Consultant

Verified Expert in Management Consulting

16+ Years

of Experience

Performance Improvement Consultant

Francesco has 16+ years of experience in finance, consulting, business management, and sustainability. Throughout these years, he has worked on more than 20 projects as a consultant at Bain & Company and launched Uber operations in Turin, Italy. Lately, he has founded Tondo, an organization spreading circular economy concepts, and Tondo lab, a company driving the implementation of clean and circular innovations. Francesco is passionate about innovation and entrepreneurship.

Previously at

Verified Expert in Management Consulting

20+ Years

of Experience

Operational Excellence Consultant

Serhiy is a management consultant with more than 20 years of experience managing large organizations and working with international companies such as P&G, Deloitte, Lafarge, Alexander Proudfoot, and USAID. Specializing in world-class management practices, Lean Six Sigma systems implementation, complex operations optimization, performance and profit enhancement, cost reduction, troubleshooting, crisis and change management, Serhiy is willing to share his experience to help businesses grow.

Previously at

Verified Expert in Management Consulting

17+ Years

of Experience

Business Transformation Consultant

Rajeev is a strategy and operations consultant with 17+ years of experience delivering value-enhancement projects across industries for Fortune 500 companies. He drives profitability and cost-saving initiatives by transforming supply chain ecosystems. He specializes in supply chain and operations improvement, M&A day-1 readiness, and post-merger synergy capture and integration. Rajeev is also an expert in data analytics, modeling and visualization, and program management.

Previously at

Verified Expert in Management Consulting

20+ Years

of Experience

Digital Transformation Consultant

Gayemarie is a management consultant with 20+ years of experience with global consulting firms focusing on digital transformation and AI. She is a sought-after advisor to Series A through C companies in AI, data, identity management, and MarTech. She has led M&A deals of $500+ million, working strategy, due diligence, Integration Management Office, and integrations. Gayemarie is a seasoned consultant dedicated to driving value.

Previously at

Verified Expert in Management Consulting

14+ Years

of Experience

Operating Model Consultant

Reid partners with executives to quickly uncover new value by transforming their operating models and organizations. In his decade of experience at two of the largest international consulting firms, he has worked with CEOs, CFOs, and CHROs on operating model and organizational assessments, organizational redesigns, shared services transitions, and digital transformations. Reid has helped executives identify more than $350 million in cost savings and more than $600 million in revenue uplift.

Previously at

Verified Expert in Management Consulting

13+ Years

of Experience

Transformation Consultant

A Brown graduate with an MBA from Emory, Ruyi has more than 13 years of tier 1 consulting experience across strategy, transformation, and M&A in Australia and the US. She has developed a GTM strategy for Origin.

Previously at

Verified Expert in Management Consulting

24+ Years

of Experience

Cost Transformation Consultant

Masa is a collaborative, proactive, and pragmatic executive with decades of experience who believes strategies are living organisms that must adapt to thrive. Global initiatives he led continue to deliver results across a variety of sectors, including life sciences, fine arts, adtech, private equity, media, manufacturing, and entertainment. His results include an 87% reduction in operating costs, various successful new market entries, and a new revenue stream that beat projections by 41%.

Previously at

Verified Expert in Management Consulting

12+ Years

of Experience

Finance Transformation Consultant

Aishwarya is an SPJIMR and Cornell exchange MBA graduate in finance with 12+ years of experience in strategy, business planning, and financial services. She has collaboratively built an early-stage startup from scratch, worked with industry leaders like Deloitte, and is adept in financial modeling, asset optimization, and business transformations. Aishwarya appreciates the opportunity to work remotely with passionate entrepreneurs and management teams to unlock growth in their organizations.

Previously at

Verified Expert in Management Consulting

30+ Years

of Experience

Business Turnaround Consultant

Rick is a business strategy, financial planning, and operations expert with more than 30 years of experience as a chief operating and strategy officer and a Big 5 management consultant. He has led three company turnarounds, including one for a $500 million multinational firm, growing revenue by 28% and increasing profitability by 21% within two years. Leveraging his experience with companies of all sizes and across industries, Rick is willing to start delivering value and results in new projects.

Previously at

Looking for guidance about the perfect business transformation consulting service for your needs?

Get a Free Consultation Now

Looking for guidance about the perfect business transformation consulting service for your needs?

UNRIVALED EXPERTISE

Our Talent Has Worked With Top Companies

Having previously worked with these leading global companies, our talent brings valuable insights and expertise to deliver world-class outcomes.

https://www.toptal.com/management-consultants/business-management-consultants

WHY ORGANIZATIONS CHOOSE US

Toptal in Action

Discover the cutting-edge benefits our clients enjoy from the global Toptal network.

Toptal helps CSR Limited boost sales performance and operational savings with digital transformation.

Challenge: Faced with increasing competition and escalating customer needs, CSR Limited, a global leader in the construction supply industry, was looking to offer a streamlined e-commerce platform to its customers and tackle other operational challenges.

Solution: Toptal and CSR created CSR Connect, an application that digitizes ordering and payment processes for customers, manages accounting, and enables delivery tracking. The app was designed to use JavaScript at its core, while the back-end platform was built on Amazon Web Services.

Outcome: CSR Connect boosted sales with enhanced customer experience and saved accountants’ time by automating monthly tasks. Toptal helped the company achieve its goals by bringing the proper resources with very short notice and delivered high-quality, scalable resources.

Toptal helped us achieve our goals by bringing the resources to bear with very short notice, and very high-quality resources to boot.

Elmar Platzer

Digital Transformation Leader, CSR Australia

Toptal Ranked #1 Most Reliable Professional Services Company in America

Newsweek and Statista’s rankings were based on an independent survey of more than 2,400 decision-makers at Fortune 500s.

IBM — Newsweek's Most Reliable Companies in America 2026 ranking. Toptal is ranked #11, the highest-ranked professional services firm.

See the Most Reliable Companies in America

Methodology for the Rankings

How likely the respondent is to recommend the selected company to others.

Measures the convenience of interaction with the company and efficiency of processes.

Measures the company’s cost-effectiveness and quality relative to price.

Measures whether the company consistently meets or exceeds expectations in quality and timeliness of deliverables.

Measures the company’s ability to consistently fulfill commitments and maintain customer trust.

See the Most Reliable Companies in America

OUR THOUGHT LEADERSHIP

Explore Insights From the Business Transformation Consulting Field

Read the latest articles and resources on business transformation, covering operating models, digital transformation, cost optimization, and change management, to keep your leaders current as markets evolve.

Business Model Innovation: Driving Resilience When Disruption Is the Default

Toptal’s Senior Client Solutions Advisor explores how leading companies like SAS and ServiceNow successfully updated their business models—and shares advice for other organizations looking to do the same.

Michael Valocchi

35 Years of Experience

Michael is a management consulting and client advisory leader with experience at IBM, PwC, Cognizant, and Toptal. Over the course of his career, he has designed and directed consulting practices, including serving as head of consulting for the Americas at Cognizant, where he advised leaders across sectors such as telecommunications, media, and energy and utilities. Michael holds a BS in accounting from St. Joseph’s University and has completed advanced management programs at Harvard, Columbia, and Emory universities. He also serves as a guest lecturer at Columbia University and Baruch College.

Previously at

Transforming Chaos Into Business As Usual: Resource Allocation in Four Simple Steps

Lir Cowman

Verified Expert in Project Management

Project Management Consulting

Assessing the Business Value of New AI Initiatives: A Strategic Framework

Chas Stikeleather

Chas is an artificial intelligence and data analytics leader with experience at Bain & Company and Toptal. He has spent most of his career helping Fortune 500 companies, private equity firms, and SMBs across industries get the most out of their data. Chas holds a bachelor’s degree in economics from Stetson University and a master’s degree in analytics from North Carolina State University.