Hire the Top 3% of Freelance Client Services Analysts

Toptal is a marketplace for experienced Client Services Analysts. Top companies and startups hire freelance Client Services from Toptal for app development, web development, and other software development projects to achieve their business needs.

No-Risk Trial, Pay Only If Satisfied.

Hire Freelance Client Services Analysts

Jay Banerjee

Freelance Client Services Analyst
United States
Toptal Member Since April 19, 2022

Jay brings nearly a decade of experience in leading software product development across industries, spanning Microsoft Bing Search, Office Online, Costco, entertainment, travel, healthcare, and automotive. His broad skill set ranges from AI/ML, online services, telemetry, and rapid prototyping to user experience. He managed the USA's #1 ranked healthcare SaaS solution. As the product and program lead, he is the voice of customers and builds consensus among stakeholders and development teams.

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Anupam Kundu

Freelance Client Services Analyst
Toptal Member Since June 1, 2022

Anupam is an innovative, entrepreneurial leader known for driving change, delivering business-critical solutions built around user-client needs, and creating high-performing teams. Anupam has 20+ years of experience in the software/hi-tech industry working with teams and clients across five continents. Anupam was a speaker at Innovation Centre Denmark, Silicon Valley, on AI Do's and Don'ts in 2020 and a finalist of the AI4Good Innovation Factory Silicon Valley pitch in 2021.

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Abhishek Sharma

Freelance Client Services Analyst
Toptal Member Since February 10, 2022

Abhishek has built and scaled product, growth, design, and engineering functions for over a decade. As head and VP of product, he has solved zero to one for some of the world's largest social, retail, and marketplace platforms. His expertise grew GreyOrange gStore ( >$1 billion valuation), Apna ($1.1 billion valuation, 10+ million MAU), Pratilipi ($265 million, 30+ million MAU), and Vokal ($150 million, 25+ million MAU). Abhishek has also built successful products in consumer SaaS as a hobby.

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Alisha Mengi

Freelance Client Services Analyst
Toptal Member Since November 2, 2022

Alisha is a detail-oriented professional with 12 years of experience in business analyst and project manager roles on eCommerce, warehousing, gaming, and healthcare projects. She is an expert at handling requirements, stakeholder engagement, client communication, project coordination, and delivery management. Alisha has designed business processes and reviewed documentation to identify cost, quality, and risk.

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Harpreet Singh

Freelance Client Services Analyst
Toptal Member Since May 6, 2022

Harpreet is an experienced product manager skilled in Agile and Lean methodologies. He creates product visions, develops roadmaps, and identifies critical features for exceptional user experiences. With expertise in PLM and ERP, PLM, and OEE solutions, Harpreet navigates complex technical and business challenges to deliver optimal solutions. His experience spans various industries, including SaaS, AI, IoT, automation, and business intelligence.

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Niranjan K Gururaja

Freelance Client Services Analyst
Toptal Member Since April 6, 2022

Niranjan has extensive experience in working with and influencing internal and external decision-makers. Biased toward positive action, He has built teams and processes focusing on business objectives, goals, and continuous improvement. With a proven track record of delivering business value, Niranjan will be an invaluable asset to any company.

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Joe Bennett

Freelance Client Services Analyst
United States
Toptal Member Since June 7, 2020

Joe is a seasoned product leader with real-world, in-the-trenches experience. Joe's background includes leading a nationally known product with millions of users, founding two startups, and, most recently, working with the world's largest professional services firm to help stakeholders envision, strategize, and fund technology initiatives.

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Philippe Araujo

Freelance Client Services Analyst
United Kingdom
Toptal Member Since November 5, 2020

Phil is an agile, SaaS, and mobile product manager who has led the development of various products in industries, such as IoT, bank, insurance, and HR, in B2B and B2B2C organizations. He has a proven track record of remotely leading teams of 25+ for startups for the top ten banks and insurance companies. Phil is thoughtful, enthusiastic, creative, up for a challenge, and known for leading and inspiring his teams to develop new and growing existing products for the international markets.

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Akshit Kumar

Freelance Client Services Analyst
Toptal Member Since December 2, 2021

Akshit is a product and strategy leader with 8+ years of experience launching mobile apps and web products and scaling them to 10+ million active users. He has led teams across product, design, technology, and growth using Agile software product development in eCommerce, travel, marketplaces, fintech, and eMobility. Akshit combines data analysis and user feedback loops when building product roadmaps. He is also an entrepreneur who has achieved a successful exit via acquisition.

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Alex Garner

Freelance Client Services Analyst
United Kingdom
Toptal Member Since November 9, 2022

Alex is an energetic leader with over 13 years of experience shipping and scaling B2B and B2C digital products for web and mobile. He is passionate about helping teams solve complex problems and delivering value through impactful products and solutions. Alex firmly believes in and advocates for progressive workplace cultures that practice asynchronous communication, documentation-first principles, and information transparency.

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Toptal in the press

... allows corporations to quickly assemble teams that have the right skills for specific projects.

Despite accelerating demand for coders, Toptal prides itself on almost Ivy League-level vetting.

Our clients
Creating an app for the game
Conor Kenney
Creating an app for the game
Leading a digital transformation
Elmar Platzer
Leading a digital transformation
Building a cross-platform app to be used worldwide
Building a cross-platform app to be used worldwide
Drilling into real-time data creates an industry game changer
Drilling into real-time data creates an industry game changer
Toptal helped us achieve our goals by really understanding what we were looking for. They worked with us very closely to figure out what the right talent looked like -- from a technical, cultural perspective -- and helped us get the onboarding done quickly so the talent could be effective as soon as possible.

Jay Tring

Technical Team Lead, CSR Connect, Australia

I couldn’t have been more pleased with Toptal. They are professional, quick, well priced, and fun. I will be using them again for my next project, and the next, and the next, and the next ...

Mac Smith


The best talent is at Toptal for sure. It's way better and faster than any other means of getting top talent.

Rajesh Nagarajan

Co-Founder & CTO

Getting set up with Toptal and finding a new team member was so easy, I don't know why anyone wouldn't give it a try. Best of all, we no longer have to worry about finding great people to help with our projects!

Mike Branch

President & CTO

One of our most time consuming problems is finding qualified staff. We need to find the correct platform to advertise on, create a proper ad, filter through tons of applications, interview and test the applicants' capabilities, and finally take a risk by hiring. This was the old way of doing things. The new way: describe the job position to our Toptal account manager, interview a few qualified applicants, and hire with a risk-free trial -- much faster, a lot easier, and with incredible results.

Catalin S. Balaci


How to Hire Client Services Analysts Through Toptal


Talk to One of Our Industry Experts

A Toptal director of product management will work with you to understand your goals, technical needs, and team dynamics.

Work With Hand-Selected Talent

Within days, we'll introduce you to the right Client Services analyst for your project. Average time to match is under 24 hours.

The Right Fit, Guaranteed

Work with your new Client Services analyst for a trial period (pay only if satisfied), ensuring they're the right fit before starting the engagement.


  • How are Toptal Client Services analysts different?

    At Toptal, we thoroughly screen our Client Services analysts to ensure we only match you with talent of the highest caliber. Of the more than 100,000 people who apply to join the Toptal network each year, fewer than 3% make the cut. You’ll work with product management experts (never generalized recruiters or HR reps) to understand your goals, technical needs, and team dynamics. The end result: expert vetted talent from our network, custom matched to fit your business needs.

  • Can I hire Client Services analysts in less than 48 hours through Toptal?

    Depending on availability and how fast you can progress, you could start working with a Client Services analyst within 48 hours of signing up.

  • What is the no-risk trial period for Toptal Client Services analysts?

    We make sure that each engagement between you and your Client Services analyst begins with a trial period of up to two weeks. This means that you have time to confirm the engagement will be successful. If you’re completely satisfied with the results, we’ll bill you for the time and continue the engagement for as long as you’d like. If you’re not completely satisfied, you won’t be billed. From there, we can either part ways, or we can provide you with another expert who may be a better fit and with whom we will begin a second, no-risk trial.

  • What type of talent does Toptal have?

    Our platform hosts a very diverse set of skill sets, experiences, and backgrounds. Our freelancers range from software engineers, user experience designers, project management experts, and product managers to finance experts who have worked at leading companies such as Google, Microsoft, Amazon, and many more.

    Our business analysis consultants are strategists with multiple years of experience in agile product development and business process optimization. They have great problem solving and communication skills. They excel at a myriad of project types, such as data analysis, business requirements analysis, and others.

  • What other services does Toptal provide?

    Besides our talent matching services, we also provide web and application development services like a development company. Through our Toptal Projects team, we assemble cross-functional teams of senior project managers, web developers, app developers, user interface designers, and freelancers with other technical skills. Our team members follow a well-defined development process to build a fully functional solution.

Tap Into World-Class Talent

  • Trusted Experts Only

    Trusted Experts Only

    All of our talent are seasoned experts who ramp up quickly, readily contribute as core team members, and work with you to minimize onboarding time.

  • The Right Fit

    The Right Fit

    We have a knack for matching you with the right fit. Start working with your new hire on a no-risk trial period, paying only if satisfied.

  • Scale as Needed

    Scale as Needed

    Hire talent within 48 hours and scale your team up or down as needed, no strings attached.

  • Seamless Hiring

    Seamless Hiring

    We handle all aspects of billing, payments, and NDA’s. Let us take care of the overhead while you focus on building great products.

  • Flexible Engagements

    Flexible Engagements

    Choose the engagement type that suits your needs — hourly, part-time, or full-time — with the ability to change anytime.

  • Expert Talent Matching

    Expert Talent Matching

    Focus on your project and enjoy support from your dedicated account executive and expert talent matcher.

Top Client Services Analysts Are in High Demand.

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