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Drive performance across your organization with tailored Dynamics 365 consulting services. From strategy and implementation to optimization and support, our teams help unlock the full value of Microsoft’s integrated CRM and ERP platform.
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Get a Free Consultation NowOur Dynamics 365 consultants, with experience at leading companies, develop and deploy tailored solutions to meet your business needs and unique industry demands for sustainable results and long-term success.
CEO, Technology ServicesAs Toptal’s CEO of Technology Services, Robert leads strategy and operations across our technical services portfolio, spanning AI, automation, and operations. He previously served as Deloitte’s Managing Director & Chief Commercial Officer, transforming its Cloud Operate and Engineering business into a multibillion-dollar operation. He held senior roles at IBM, Velocity, co-founded Corio, and was CIO for two Fortune 100 manufacturers.As Toptal’s CEO of Technology Services, Robert leads strategy and operations across our technical services portfolio, spanning AI, automation, and operations. He previously served as Deloitte’s Managing Director & Chief Commercial Officer, transforming its Cloud Operate and Engineering business into a multibillion-dollar operation. He held senior roles at IBM, Velocity, co-founded Corio, and was CIO for two Fortune 100 manufacturers.
Previously At
CEO, Technology Services
As Toptal’s CEO of Technology Services, Robert leads strategy and operations across our technical services portfolio, spanning AI, automation, and operations. He previously served as Deloitte’s Managing Director & Chief Commercial Officer, transforming its Cloud Operate and Engineering business into a multibillion-dollar operation. He held senior roles at IBM, Velocity, co-founded Corio, and was CIO for two Fortune 100 manufacturers.
Previously at
Technology Experience
35+ Years
Delivery Manager
Rachael serves as a Delivery Manager at Toptal with a focus on leading diverse global teams in developing innovative solutions for our clients. She works across multiple disciplines, including technology, marketing, and management consulting. Rachael specializes in managing people and client relationships, process optimization, and driving teams toward optimal business outcomes.
Previously Managed Client
Experience
9+ Years
17+ Years
of Experience
Nabeel is a lead architect with 17+ years of experience in business solution design, development, and delivery across Asia-Pacific. He has extensive development and leadership experience designing innovative solutions and providing motivation, guidance, and up-to-date consultancy services for Microsoft Power Platforms, Dynamics 365, Pega, Nintex, and UiPath. He engages directly with clients, helping them define their needs and leading teams to drive the shared organizational vision and growth.
Previously at
14+ Years
of Experience
David is a principal cloud architect with over 14 years of experience helping customers design and architect cloud solutions on Azure. He also has acquired ten years of experience in the financial services industry. David has also worked in the automotive industry, focusing on assisting customers in enabling autonomous self-driving vehicles by leveraging Microsoft Azure.
Previously at
27+ Years
of Experience
Shanthi has more than 27 years of experience developing applications using various technologies. As an architect, she has executed several web-based applications, integrations, data migrations, data conversions, and data warehousing projects with significant hands-on as well as leadership responsibilities. She keeps up-to-date with the latest technologies and can effectively match the business needs with those technologies.
Previously at
16+ Years
of Experience
Richard is a seasoned technology leader experienced in enterprise financial and B2B/B2C web development, customer relationship and call center solutions, and manufacturing applications. Richard is adept at modeling and optimizing business processes, architectural standards, and mission-critical environments and building high-performing teams in heavily regulated environments.
Previously at
28+ Years
of Experience
Avalon is recognized for his successful business, digital, Agile, and AI transformations, leveraging his considerable product, program, and project management experience. He is a certified MIT Artificial Intelligence Strategist, PMI Project Management Professional (PMP), Disciplined Agile Value Stream Consultant (DAVSC), Disciplined Agile Coach (DAC), and Disciplined Agile Senior Scrum Master (DASSM). He has outstanding power skills and the ability to align with all levels of an organization.
Previously at
30+ Years
of Experience
Peter is a seasoned data platform expert specializing in the Microsoft stack, including Azure. With skills ranging from data architecture and engineering to database administration and development, his 30 years of experience, multiple certifications, and passion for learning set him apart in addressing clients' diverse data requirements. Most recently, Peter helped a growing company migrate their on-premise data and AI estate into Azure as part of an ERP migration to Microsoft Dynamics 365.
Previously at
10+ Years
of Experience
Anurag is an experienced security professional with a strong background in incident handling and threat hunting based on different attack frameworks. He has expertise in Active Directory and cloud security (Azure), utilizing offensive security tools such as Bloodhound to identify and mitigate threats. He's played a key role in the development and deployment of SOC infrastructure. He's delivered training to different tiers of the SOC team on security best practices, compliance, and the cyber threat landscape.
Previously at
20+ Years
of Experience
Mahesh is an IT service professional with more than 20 years of end-to-end presales and delivery experience on large complex assignments involving the integration of multiple platform technologies. He has worked in various industries, including government and finance. Mahesh holds a bachelor’s degree in electronics and communication and is a Google Cloud Certified Professional in cloud architecture, data engineering, network engineering, and security engineering.
Previously at
27+ Years
of Experience
Michael is a seasoned program and project manager and transformation consultant with extensive experience in digital transformation, process optimization, automation, software development, and technology integration. He strategically navigates change and manages senior relationships within tier 1 banks, global blue-chip companies, and startups. He restructures troubled projects, solves problems, and devises operating models and Agile methodologies, fostering collaboration and long-term success.
Previously at
25+ Years
of Experience
Stephane possesses an impressive 25+ years of international experience in data analytics and business process optimization. Throughout his career, he has excelled in various areas, including database design, business intelligence (BI), machine learning algorithms, big data, and predictive analytics. Stephane's expertise lies in developing solutions that automate processes, allowing clients to allocate their efforts toward value-added activities.
Previously at
20+ Years
of Experience
Joseph is a cybersecurity professional who strives to be well-rounded while maintaining specialties in technical cybersecurity areas where he provides the best return on investment.
Previously at
24+ Years
of Experience
Bogdan has 24+ years of hands-on experience with enterprise-level systems, delivering tens of large projects for top organizations in energy, pharma, telco, e-commerce, banking, and the public sector. As a solutions architect, Bogdan can drive a solution from concept to production or provide end-to-end POCs (or MVPs) regarding solution architecture, design, development, and release pipelines.
Previously at
16+ Years
of Experience
Michelle is a visionary and curious leader with more than 16 years of experience in strategic marketing, business development, and finance. She contributes most effectively to projects that impact end customers directly and require exceptional collaboration and creativity. Michelle has a sharp eye for strategy and has worked with some of the world’s top brands, including Ferrari, BMW, Coca-Cola, Red Bull, Mars, Air Miles, Visa, Mastercard, and Accenture.
Previously at
19+ Years
of Experience
Adrian is a distinguished CRM expert with 19+ years of experience. He specializes in enhancing CRM systems within the finance industry, showcasing his adeptness in Oracle PL/SQL, Java, and C++. His notable contributions include internal process automations and CRM application development, streamlining operations, and improving client interaction.
Previously at
17+ Years
of Experience
Erita is a certified project manager with more than 17 years of experience managing technical projects from initiation to deployment, following Agile or predictive approaches. She has expertise in software engineering and a strong interest in cloud, big data, and machine learning.
Previously at
Looking for guidance about the perfect Dynamics 365 consulting service for your needs?
Looking for guidance about the perfect Dynamics 365 consulting service for your needs?
UNRIVALED EXPERTISE
Having previously worked with these leading global companies, our talent brings valuable insights and expertise to deliver world-class outcomes.
Discover the cutting-edge benefits our clients enjoy from the global Toptal network.
Challenge: Following a company restructuring, a leading investment advisory firm was left with limited technical expertise and a data-integration strategy bogged down by manual tasks and inefficient legacy applications. The firm needed expert developers to eliminate these costly manual tasks, revamp their CRM, and train nontechnical teams to effectively leverage the new tools.
Solution: Toptal assembled a specialized team led by an experienced project manager to quickly assess and address the client’s outdated systems. Over 18 months, they rebuilt 10 applications using an API-first strategy, automating processes and training teams to optimize the new solutions.
Outcome: The new API-focused operating model saved the client 5,000 hours annually, valued at $500,000, while improving data consistency and reducing errors. By replacing peer-to-peer dependencies, Toptal’s solution enhanced functionality and created a scalable architecture for future growth.
CRM Leader
J.D. Power Award-winning Investment Advisory
Newsweek and Statista’s rankings were based on an independent survey of more than 2,400 decision-makers at Fortune 500s.
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Highest ranked across all industries
Other Professional Services
Methodology for the Rankings
How likely the respondent is to recommend the selected company to others.
Measures the convenience of interaction with the company and efficiency of processes.
Measures the company’s cost-effectiveness and quality relative to price.
Measures whether the company consistently meets or exceeds expectations in quality and timeliness of deliverables.
Measures the company’s ability to consistently fulfill commitments and maintain customer trust.
OUR THOUGHT LEADERSHIP
Read the latest articles and resources to keep you current on emerging trends in CRM optimization, ERP modernization, Power Platform integrations, and more.
Customer Relationship Management systems provide businesses with more clarity and information about customer behavior, helping boost sales, retain existing customers, and attract new ones. In this article, Toptal Software Developer Leif Gensert outlines the basic challenges of CRM integration and explains what you can do to make the process as efficient and frictionless as possible.
Read More
Anthony Lucidi
Anthony is a driven, accomplished, and seasoned professional, successful in translating client needs into technical requirements.
Dynamics 365 Related Offerings
Pair Toptal’s Dynamics 365 Consulting with related competencies to effectively tackle your business challenges.
Looking for guidance about the perfect Dynamics 365 consulting service for your needs?
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