10 Essential Copywriter Interview Questions *
Toptal curated these copywriter interview questions and answers with input from leading marketing specialists in our talent network. They’re designed to support companies and candidates in pursuing the ideal partnership for this essential marketing role.
Hire a Top Copywriter NowInterview Questions
Describe your professional background and experience in copywriting. Which types of content are you most experienced at creating?
By answering this basic copywriter interview question, copywriting candidates will describe their professional history, highlighting the types of writing projects they are most comfortable working on.
Professional copywriters should be experienced in developing diverse types of content, such as social media campaigns, email marketing newsletters, product description pages, landing pages, and blogs. Each content type has different requirements and audience expectations, so experienced copywriters will describe how they tailor their vocabulary, tone, and structure based on the platform’s best practices and expectations.
For example, social media copywriting calls for a concise, engaging tone of voice to encourage interaction. Meanwhile, blog posts may need a more formal writing style and require content writers to focus on clarity, structure, and search engine optimization (SEO). The tone of email marketing copy can vary depending on the target audience, but experienced email copywriters will mention the importance of compelling subject lines and calls to action.
Strong candidates should discuss their versatile storytelling abilities and show how they adapt their writing style to suit different formats and campaign goals.
When developing a piece of writing for a new client or product, how do you ensure alignment with the brand’s tone and voice? Provide an example that illustrates your writing process.
When working with a new client or product, freelance copywriters should research the target audience, the client’s brand voice and market position, and the competitive landscape. Candidates should offer an example that showcases how they review existing content—such as a company’s website, social media channels, and other marketing assets—to understand the brand’s tone, style, and voice.
After learning voice and tone, copywriters often brainstorm key messages and draft the initial copy, focusing on clarity and relevance, as well as the ability to achieve conversions or another desired customer result. After presenting a draft to the client, they would refine the copy based on constructive feedback from stakeholders, ensuring their text and creative ideas align with the brand’s vision and marketing goals. This collaborative approach helps produce compelling content that resonates with customers and delivers results.
Editing is an essential aspect of copywriting. Candidates should describe how they check for adherence to the brand’s editorial style guidelines or preferred external resources, such as The Associated Press Stylebook. Otherwise, if a brand has not provided these editorial resources, copywriters may create a style guide or checklist to maintain consistency in language and tone across projects for the client.
What strategies do you use to make technical information accessible to a general audience? How have you implemented these strategies in successful copywriting projects?
To make technical information accessible, copywriters must understand the subject matter and explain concepts using analogies, compelling narratives, and other copywriting strategies, avoiding jargon and defining technical terms when necessary. Effective formatting is also crucial. Copywriters may break down information into digestible chunks with bullet points and subheadings, or collaborate with graphic designers to develop infographics, diagrams, and other visuals. Copywriters should keep the practical benefits of the information in mind in order to create relevant content that fulfills readers’ needs and expectations.
Apply to Join Toptal's Marketing Network
and enjoy reliable, steady, remote Freelance Copywriter Jobs
Describe a scenario when you received negative feedback on a piece of writing. How did you resolve the situation?
Copywriting is a collaborative process that involves gathering feedback from stakeholders and editors. This question allows the candidate to reflect on how they responded to a challenging situation. Professional copywriters should view critical feedback as an opportunity for growth and improvement.
In answering this question, an ideal candidate for a copywriter position will illustrate their problem-solving skills, describing how they gained clarification to understand the reasoning behind the negative feedback. They should emphasize the importance of having a professional, positive attitude throughout the feedback process.
Ultimately, they should evaluate suggestions and make amendments if needed, ensuring the final copy aligns with the client’s vision and objectives. This process helps build better relationships with clients and colleagues, fosters continuous learning, and ultimately leads to higher-quality work.
How do you prioritize your workload in a fast-paced environment and meet tight deadlines?
Copywriters should prioritize tasks based on deadlines, project scope, and client requirements. These specialists may have experience using project management tools, such as Asana or Trello, to organize tasks, set milestones, and track progress. Breaking down challenging projects into smaller, more manageable tasks can help them maintain focus in fast-paced environments.
Flexibility and communication are also key. Copywriters may need to adjust task schedules to accommodate changes and urgent requests, so regular communication with clients and team members helps clarify priorities and manage expectations.
When planning their work, copywriters generally address the most critical tasks first, allocating specific time slots for each one and minimizing distractions in their work environment. Copywriters and other creative professionals often require dedicated focus time to produce their best work, and experienced specialists will have developed systems for protecting these time blocks while staying reachable and responsive to employers and clients. For work at scale, copywriters may create templates for efficiency.
What is your experience working on content projects with graphic designers or other cross-functional team members? How do you ensure effective collaboration and alignment with project goals?
Copywriting projects often involve collaboration with other teams. An ideal candidate may describe previous projects in which they developed illustration briefs to help graphic designers integrate written content into infographics and other communication assets. They should also discuss how they work with other cross-functional teams, such as sales, product, or development teams, to ensure content aligns with broader project goals.
In general, a candidate for a copywriting position should describe the importance of effective communication, showcasing how they use communication strategies to be a team player and realize collaborative content strategies. This might include regular meetings, clear documentation, and collaboration tools like Slack. Additionally, they should emphasize their ability to listen to feedback and maintain open lines of communication.
How do you keep your writing skills sharp and stay updated on copywriting and digital marketing trends?
Continuous learning is crucial in digital marketing, where things evolve rapidly and innovative ideas are necessary for brands to stand out from competitors. Copywriters should be vigilant about market trends and be able to describe how they use thought leadership blogs, webinars, industry newsletters, social media, online courses, and membership in professional organizations, such as the American Marketing Association, to stay on top of the latest best practices and trends. Copywriters should also experiment with new tools and techniques, applying them to their work and seeing if they deliver tangible improvements.
When evaluating the success of your copywriting efforts, which metrics are most important?
This advanced copywriter interview question allows the copywriting candidate to talk about a successful project. Freelance copywriters are not always involved in the measurement or analysis of content performance. Yet, in answering this, copywriters should highlight their familiarity with the key performance metrics for major marketing channels.
For SEO-focused content, for instance, copywriters should understand the importance of organic traffic, keyword rankings, and time on page. For email marketing, key performance indicators include open rates, click-through rates, and conversion rates. The success of social media content is measured through engagement metrics such as social media shares, likes, comments, and overall reach. Conversion rates and other sales data points can provide insight into the effectiveness of product descriptions and landing pages. Advanced copywriters will benefit from more in-depth knowledge of common tools used for marketing analysis, such as Google Analytics or Adobe Analytics for website content.
Additionally, copywriters may consider qualitative feedback from clients and customers to assess impact and identify areas for improvement.
How do you integrate SEO techniques into your creative process? Which tools do you find most useful?
When copywriters are tasked with developing website content, knowledge of SEO techniques is crucial. Copywriters should be able to conduct research to identify keywords or phrases that are relevant to the target audience and have a high search volume. While some organizations have dedicated SEO specialists on their marketing teams, a senior copywriter should also be able to analyze and gain insights from competitors’ keyword results to identify SEO gaps and benchmark outcomes using SEO tools like Google Ads Keyword Planner, Ahrefs, Semrush, Frase, or Clearscope.
Copywriters with SEO knowledge will understand how to integrate keywords into their writing projects without sacrificing clarity or flow, and use them to craft compelling meta titles and descriptions that will positively impact search engine performance.
Can you describe your experience using A/B testing or other conversion rate optimization (CRO) techniques to improve content performance?
This technical copywriter interview question assesses the candidate’s experience in designing and conducting optimization tests—or collaborating with other digital marketing experts to do so—as well as their ability to interpret results and apply insights to improve content performance and enhance the overall user experience.
One technique is A/B testing, a valuable CRO tool that helps brands fine-tune email campaigns, social media platforms, paid advertising, landing pages, and more. In an A/B test, content creators develop two versions of the same marketing asset to determine whether one approach performs better on metrics like click-through rates, conversion rates, bounce rates, and average time on page. In addition to A/B testing, copywriters may describe their experience with other CRO techniques, such as multivariate testing and heat mapping.
There is more to interviewing than tricky technical questions, so these are intended merely as a guide. Not every “A” candidate worth hiring will be able to answer them all, nor does answering them all guarantee an “A” candidate. At the end of the day, hiring remains an art, a science — and a lot of work.
Why Toptal
Submit an interview question
Submitted questions and answers are subject to review and editing, and may or may not be selected for posting, at the sole discretion of Toptal, LLC.
Looking for Copywriters?
Looking for Copywriters? Check out Toptal’s copywriters.
Sang Pak
Sang is a marketing expert with a proven track record across multiple fields, including technical writing, copywriting, and fiction, enabled by his ability to adapt to different writing styles and tones. He's a self-motivated, results-driven, and detail-oriented professional who strives to provide consistent work and meet all deadlines and project requirements. As a copywriter for IBM Korea's consulting team, he developed collateral for Samsung's initial foray into the B2B market.
Show MoreJennifer Lee
Jennifer is a content strategist with over 15 years of writing experience. Her work bridges the gap between strategy and execution, with projects ranging from audits and roadmaps to content design, UX writing, and SEO. A creative ideator with the ability to explain complex concepts in simple ways, Jennifer creates unparalleled content to drive more relevant experiences.
Show MoreVeronica Wolf
Veronica is an award-winning content marketing expert with 15+ years of experience creating narratives for brands, subject-matter experts, campaigns, and sales teams. She delivers quality work in all forms to drive demand, cultivate customer advocacy, and strengthen brand equity. With a wide range of client and agency experience, she leverages her product marketing background to capture customer insights, define value propositions, build strong brands, and develop integrated marketing programs.
Show MoreToptal Connects the Top 3% of Freelance Talent All Over The World.
Join the Toptal community.