Toptal reduces customer-reported issues by 70% for healthcare technology company.
A healthcare technology company faced significant challenges due to the lack of structured testing processes, resulting in delays and inefficiencies. Toptal provided expertise to enhance its quality assurance (QA) framework, boosting product quality.
Client
A Canada-based healthcare technology company developing smart medication management devices for patients and caregivers.
Revenue
Industry
Healthcare and Life SciencesDelivered Services
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Schedule a CallChallenge
The company lacked structured testing processes, leading to inefficiencies, manual testing errors, and slow product releases, compounded by a knowledge gap in automation.
Solution
Establishing a Structured Framework
Toptal addressed the reliance on ad-hoc methods by documenting test cases and creating a comprehensive, structured framework to streamline testing processes and lay the groundwork for automation.
Bridging Knowledge Gaps
Toptal conducted in-depth training sessions on automated testing, utilizing tools like Java, REST Assured, Selenium WebDriver, and Appium, empowering the team to independently handle automation.
Outcome
Significant Efficiency Gains
The new structured QA processes led to a 70% reduction in customer-reported issues, improving operational efficiency and instilling stakeholder confidence in the company’s ability to deliver high-quality products.
Empowered Future Success
By equipping the company with a robust QA framework and essential automation skills, Toptal positioned it for faster releases and greater agility in future development.
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