Toptal helps laboratory services company secure reports with QR code verification.

A laboratory services company facing concerns about altered PDF reports partnered with Toptal to introduce QR code verification and build a centralized client portal with role-based access to laboratory records.

Client

A New Jersey–based independent laboratory providing gas and fuel analysis and gas analyzer systems to global clients.

Revenue

$4M

Industry

Healthcare and Life Sciences

Delivered Services

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Challenge

Customers could potentially modify laboratory analysis reports after receiving them, creating concerns about the accuracy and authenticity of the information. The company also lacked a centralized system where clients could access historical reports, with permissions tailored to company managers and individual facility managers.

Solution

QR Code Verification

Toptal developed a custom plugin that embedded QR codes in PDF reports, directing users to the company’s website to retrieve the original document for verification.

Role-based Portal Development

The developer built a client portal using Vue components, custom dashboard endpoints, and AWS S3 file management, with access permissions based on user roles and tools for searching and managing records.

Outcome

Stronger Report Integrity

QR code verification gave customers a way to access original laboratory reports, reducing the risk of relying on altered documents and improving confidence in report authenticity.

Centralized Report Access

Clients gained access to their report histories through a centralized dashboard rather than relying on emails, with facility-specific permissions and notifications for newly added reports. The system also simplified internal report management.

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