Toptal engages 2M new users with enhanced in-vehicle experience for passenger tech firm.
A technology company collaborated with Toptal to refine its in-vehicle application, addressing critical system challenges during the onboarding of a major client, and significantly improving the personalized passenger experience.
Client
A U.S.-based technology company building in-vehicle passenger experience software for ridesharing and mobility.
Revenue
Industry
TechnologyDelivered Services
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Schedule a CallChallenge
Onboarding a major client required extensive customization, complicated by a disorganized codebase and the complexity of migrating a legacy back end and customer relationship management system.
Solution
Systematic Codebase Overhaul
Toptal conducted a comprehensive codebase review, addressing critical issues such as type system errors, simplifying the code, and resolving authentication problems, which set a stable foundation for further development.
Tailored Feature Development
Toptal implemented new features, including innovative ride modes and scheduled ride options tailored to the unique requirements of the new client, while also migrating the back end to a modern, scalable platform.
Outcome
10,000 Drivers Added, 2M Users Engaged
Toptal’s enhancements enabled the successful onboarding of a major client, expanding the company’s market reach by increasing driver availability by 10,000 and engaging 2 million users.
Market Share Growth
The project’s success led to substantial market share growth, positioning the company more competitively within the passenger technology industry and paving the way for future innovation.
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