- Collaborated with the CEO to define new products and processes.
- Redesigned core products and presented reports when piloting to customers.
- Communicated the value of the redesign through product marketing efforts.
- Defined detailed specification, design, and tests; built, shipped, and monitored the workflow.
- Improved the workflow and reduced 200-220 seconds and 5.5 clicks per call.
Technologies: Design Systems, Enterprise SaaS, Axure RP Pro, UX Design, User Flows, Information Architecture (IA), Web App UX, Prototyping, UX Research, Lucidchart, Jira, Confluence, Amplitude, Mixpanel, Axure, Lookback, Adobe Photoshop, Sketch, InVision, User Research, UX Flows, UX, Personas, Visualization Design, Analytics, Mobile Apps, Redesign, Startups, Content Creation, Product Designer, Usertesting.com, Figma, User Experience (UX), Slack, Remote User Testing, Responsive Design, User Testing, Test Planning, Product Design, UX Prototyping, UI Pattern Library, Rapid Prototyping, Wireframing, Service Design, Mobile UX, Mobile UI, Mobile Design, Asana, UX Leadership, Unmoderated Remote Usability Testing, Remote Usability Testing, Usability Testing, Branding, UI Design, Mobile App Design, Design Thinking, Mockups, Web App UI, Web App Design, Visual Design