CustomerSatisfaction

Showing 1 result

Share
Josh Chapman

The Importance of Customer Retention: An Empirical Study

By Josh Chapman
Startups nowadays are hyper focused on growth at all costs, a practice which often undermines the fundamental health of the business. This article takes an in-depth look at the importance of focusing on customer retention from day one and the practical benefits it can provide in the medium to long term.
14 minute readContinue Reading

World-class articles, delivered weekly.

Subscription implies consent to our privacy policy

Join the Toptal® community.