Many product managers will struggle to identify what makes an amazing product or service. The realities of running a successful business depend on the bottom-line financials. Product managers need to define and explain value in monetary terms to drive rapid adoption.
For product managers, KPIs are a powerful tool. They quantify team progress, the progress of the product, and the overall business. Product manager KPIs include specific metrics associated with the product, customers, and the overall process in bringing a product to market.
Product management leaders will view every discussion, planning session, and milestone with the customer journey touchpoints in mind.
A well aligned corporate culture, emphasizing the customer at every interaction, will drive customer loyalty.