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The essence of a good process is very similar to the manner in which SQL-based relational databases were designed to ensure transactional consistency. Learn how closing open-loop processes saved tens of millions of dollars for a pharma company.

Scrum is easy to introduce but hard to master. Left to its own devices, Scrum creates false hopes and undercuts many of the expected benefits. Scrum teams need to continually improve their process and work culture to reap the rewards of an Agile transition.

For every tech project or business, there's inevitably the “client” and the “programmer”. Sometimes they make it work between themselves, but often someone has to step in to establish the ground rules, keep everyone honest, and facilitate communication between all parties. This someone, this hero, is the project manager. In this entertaining article, Ethan James gives his insights as to why you, the developer, and you, the client, should invest in a project manager... or at least employ the techniques outlined.