Toptal empowers transformative AI adoption for leading children’s hospital.

A top children’s hospital sought to empower its staff with Large Language Model (LLM) integrations but faced hurdles related to data privacy and cost management.

Client

A U.S.-based pediatric teaching hospital and research center delivering specialized care for children.

Employees

9,900+

Revenue

$2.5B

Industry

Healthcare and Life Sciences

Delivered Services

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Challenge

Protecting sensitive patient data while using LLMs was challenging due to potential exposure to external AI. The hospital also needed to manage token usage costs effectively due to past unsustainable expenses.

Solution

Custom Security Solutions

Toptal deployed a GPT model in a private cloud to create a secure ChatGPT-like application, using a middleware layer to regulate token use by user access tiers and safeguard patient information.

Usability Meets Performance

To tackle privacy and cost issues, Toptal developed lightweight FastAPI backend endpoints for authentication, conversation storage, and token management, along with a user-friendly React and TypeScript frontend to boost staff engagement.

Outcome

Cost-effective Use

The hospital’s tailored ChatGPT-like solution enhanced departmental workflows and productivity while providing administrators with precise cost-monitoring for predictable budgeting and optimized resource allocation.

User-driven Success

The intuitive React and TypeScript interface, alongside a scalable and secure FastAPI backend, enhanced UX and empowered the hospital to embrace AI technology while safeguarding patient privacy.

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