Toptal enhances digital remittance performance for financial services leader.

A financial services company partnered with Toptal to improve the performance and reliability of its digital remittance platform, addressing challenges related to technical debt and organizational inefficiencies.

Client

A U.S.-based digital remittance company enabling secure, low-cost international money transfers for immigrants worldwide.

Employees

1,800+

Revenue

$1B

Industry

Financial Services

Delivered Services

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Challenge

Technical debt and unclear responsibilities created bureaucratic delays and information silos, while the company’s reliance on a single AWS account for all infrastructure reduced agility and hindered efficient cloud management.

Solution

Infrastructure Modernization

Toptal implemented infrastructure as code and automated deployment pipelines, improving oversight of critical infrastructure components, such as networks and VPNs, and streamlining deployment processes.

Team Collaboration

Toptal fostered a more independent team structure by breaking down information silos, promoting collaboration across engineering groups, and optimizing identity management and pipelines for improved operational efficiency.

Outcome

Increased Reliability

The new infrastructure approach dramatically improved control over critical systems, enabling seamless change rollouts and boosting reliability in managing resources.

Reduced Manual Interventions

Enhanced automation reduced manual interventions, leading to improved internal feedback and more sustainable resource management, which positioned the company for continued operational improvements.

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