Toptal streamlines procurement processes, resolving hundreds of invoice issues for a global food brand.
A food manufacturer partnered with Toptal to overhaul fragmented supply ordering and contracting processes, resolving transactional errors and improving the accuracy of financial forecasts.
Client
A US-based global confectionery and snacks manufacturer producing chocolate and candy brands worldwide.
Employees
Revenue
Industry
Consumer ProductsDelivered Services
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Schedule a CallChallenge
Supply ordering and contracting responsibilities were spread across multiple functions without a process for correcting transactional errors. Incorrect contract balances affected spend forecasts and purchase price variance estimates, limiting the accuracy of financial planning.
Solution
3-year Transaction Audit
Toptal audited three years of transaction data in Excel, identifying and correcting errors while collaborating with internal teams and suppliers to troubleshoot underlying issues.
Standardized Procurement Processes
Toptal led cross-functional workshops to document processes, aligned stakeholders through biweekly steering committee meetings, and established procedures designed to prevent recurring errors.
Outcome
Reduced Invoicing Issues
Toptal reduced hundreds of outstanding invoice issues to fewer than five, correcting contract balances and improving the accuracy of spend forecasts and purchase price variance estimates.
Sustainable Financial Controls
New processes enable emerging issues to be resolved within two weeks, while a dedicated role, recommended by Toptal and subsequently filled by the company, provides ongoing ownership of the improvements.
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