Toptal optimizes ERP system for leading footwear-focused retailer.

Toptal assisted a major footwear retailer in improving its ERP system’s efficiency and functionality with expert process mapping, user story creation, and change validation.

Client

A U.S.-based footwear retailer and wholesaler behind multiple brands, offering shoes and accessories worldwide.

Employees

5,400+

Industry

Retail Trade

Delivered Services

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Challenge

The company’s enterprise resource planning (ERP) system lacked integration, causing manual workflows and inefficiencies that hindered operations and productivity, necessitating an effective solution.

Solution

Comprehensive Process Mapping

Toptal engaged stakeholders and users to map existing processes, identify gaps, and validate workflows. This provided a detailed roadmap for development enhancements.

Swift Implementation

Toptal prioritized improvements and defined business rules, enabling faster delivery of functionalities and the discovery of new ones. User stories were created based on the validated processes.

Outcome

Improved ERP Functionality

Toptal significantly enhanced the ERP system’s functionality through structured process mapping and detailed user stories, addressing previously overlooked processes.

Increased Productivity

Toptal identified and implemented new functionalities, streamlining processes and boosting productivity by reducing manual workflows.

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