Fortune 500 automotive company partners with Toptal to reduce costs by over 40%.
Facing the largest cost-cutting effort in the company’s history, the client challenged Toptal to help increase efficiency while maintaining quality.
Client
A Fortune Global 500 automaker with an estimated market value of approximately $6 billion.
Employees
Revenue
Industry
AutomotiveDelivered Services
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Schedule a CallChallenge
The client used Salesforce CRM and Salesforce Marketing Cloud to manage customer relationships and marketing campaigns. It needed a team to deliver ongoing analysis, campaign implementation, and effectiveness measurement while managing budget restrictions.
Solution
Assembling a World-Class Team
The Toptal Customer Success Manager curated and managed a lean and highly skilled team to provide continuous support while still ensuring competitive pricing.
Consolidation and Efficiency
Leveraging Toptal’s flexibility, the client was able to transfer the work from its previous vendor to the Toptal team with ease. This move unlocked significant efficiencies and allowed for a more streamlined, consolidated workflow.
Outcome
Dramatic Efficiency Improvements
Toptal was able to absorb another vendor’s workload while providing highly efficient resources, which unlocked cost savings of over 40% for the client.
Flawless Execution With Minimal Oversight
After aligning with client expectations, our curated team independently executed their responsibilities. We maintained perfect coordination between the client and our team through clear, insightful reporting and timely approvals.
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