Toptal drives £1M in revenue and 30% usage increase with a holiday event app for global media company.

Toptal developed a mobile app for a popular holiday event, improving customer experience, driving revenue, and showcasing the digital transformation's impact.

Client

A global talent and media company connecting creators, athletes, and brands through representation and live entertainment.

Employees

5,000+

Revenue

$6B

Industry

Media and Entertainment

Delivered Services

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Challenge

The client needed to transition from paper ticketing to a digital app to enhance the user experience and demonstrate digital the transformation’s value.

Solution

React Native Development

Toptal’s development team built a React Native app on an AWS platform within four weeks, rapidly providing the expertise and staffing the company lacked.

Custom GPS Map

Toptal built a custom, GPS-enabled amusement park map within Google Maps, seamlessly coordinating with stakeholders and providing a full roadmap. The initial four-week project expanded to include a full iteration of the app and the development of a mobile platform.

Outcome

Revenue Per Attendee Doubled

App users generated nearly double the revenue per event attendee compared to non-users, with 30% of users accessing the app more than 10 times.

Revenue Boost

The app achieved over £1 million in revenue and saw a 30% usage increase, driving the average value per order to equal that of the browser application, while the conversion rate of 3.3% surpassed the web version.

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Not only did Toptal provide development expertise, but through our Product Manager Jessica Brim, we were able to guide the solution as if it were our own.
Bryan Henderson
Senior Client Partner Media & Entertainment

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