Toptal helps healthcare app provider cut loading times by nearly 90%.

A healthcare app provider struggling with slow performance and limited functionality partnered with Toptal to optimize its mobile application, introduce new features, and expand to Android.

Client

A US-based digital health company offering back pain and posture exercise programs through a mobile app.

Revenue

$1M

Industry

Healthcare and Life Sciences

Delivered Services

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Challenge

Slow video loading disrupted users’ exercise routines, and the app lacked essential features such as account authentication and user feedback. With no Android version available, the company also had limited access to potential users.

Solution

Optimized Video Loading

A Toptal developer redesigned video preloading and Mux authentication processes, loading only the videos needed for each exercise routine and preparing subsequent content in the background.

Expanded Mobile Functionality

Using Expo, TypeScript, and Firebase, the developer added account authentication, database functionality, and user feedback features, then built and published an Android version.

Outcome

Dramatically Faster Performance

Average exercise routine loading times dropped from 3.8 seconds to 0.4 seconds, an improvement of nearly 90%, allowing users to access content much faster.

Broader Platform Accessibility

The Android launch expanded the app’s potential audience, while new authentication and database features supported subscription management, user feedback, and targeted email communications.

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