Toptal enhances a healthcare marketplace’s reimbursements for workers’ health expenses.

Toptal streamlined reimbursement processes with system architecture, web-based data entry, and automated SMS notifications for a healthcare marketplace.

Client

A US-based healthcare marketplace processing reimbursements for workers’ health expenses across employers and providers.

Employees

20+

Revenue

$38M

Industry

Healthcare and Life Sciences

Delivered Services

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Challenge

The company faced delays and inefficiencies in integrating their system, gathering data, and automating SMS communications.

Solution

System Integration

Toptal designed a comprehensive system architecture, integrating it with the client’s in-house system using C# and ASP.NET Core REST services.

Web-based Data Entry

Toptal developed a user-friendly web-based system for straightforward data entry, ensuring easy and accurate information submission by workers.

Outcome

Operational Efficiency

The new system architecture significantly enhanced efficiency and scalability, allowing seamless integration for tracking worker information.

User Satisfaction

Automated SMS notifications via Twilio improved UX, providing timely updates and increasing worker satisfaction with the reimbursement process.

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