Toptal enhances healthcare SMS reminders and control.
A healthcare provider’s SMS reminder system was error-prone, risking patient engagement. Toptal’s flexible reminders and React dashboard ensured better control and efficiency.
Client
A U.S.-based outpatient treatment group offering medication-assisted therapy and behavioral health services for substance use recovery.
Industry
Healthcare and Life SciencesDelivered Services
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Schedule a CallChallenge
The healthcare provider’s SMS system was inflexible and inaccurate, causing inefficiencies and potential patient communication breakdowns.
Solution
Flexible SMS Reminders
Toptal developed dynamic SMS reminders with Python scripts, ensuring reliable and timely patient communication.
React Dashboard
Toptal built a React dashboard to monitor and manage SMS reminders in real time, enhancing operational control.
Outcome
Improved Engagement
The new SMS reminders boosted patient engagement by ensuring the timely delivery of important information.
Enhanced Efficiency
The React dashboard improved daily operations with the real-time tracking of reminder statuses.
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