Toptal optimizes video chat platforms for healthcare technology company.
The company was unable to fully utilize its specialized hardware. Outside experts had attempted numerous fixes but were unable to resolve the issues.
Client
A US-based healthcare technology company developing connected medication and telehealth solutions for chronic care.
Employees
Industry
Healthcare and Life SciencesDelivered Services
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Schedule a CallChallenge
The company faced persistent video chat functionality issues in its online doctor appointment solution, hampering its healthcare services.
Solution
Optimized Video Processing
Toptal utilized its specialized video processing hardware expertise, updating the Chromium code to leverage this hardware effectively.
Real-time Smooth Interactions
Toptal enabled real-time video chat at 25 frames per second, facilitating fluid interactions and significantly enhancing the UX.
Outcome
Improved Performance
Toptal’s update resolved performance issues with optimized video encoding, leading to a significant improvement in functionality.
Expanded Business Opportunities
The optimized solution allowed the company to continue offering online doctor appointments and create new business opportunities, expanding its market offerings.
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