Toptal integrates voice system in cloud-based platform for language services firm.

The language technology company required innovation to enhance efficiency and validate the solution’s feasibility.

Client

A US-based language services platform providing video and audio interpretation for healthcare and enterprise clients.

Employees

40+

Revenue

$46M

Industry

Technology

Delivered Services

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Challenge

Implementing a proof of concept (POC) integration between a voice interaction system and an electronic health record (EHR) platform proved difficult due to the lack of a sandbox environment for testing.

Solution

Tailored Integration Approach

Toptal developed an OAuth 2.0 FHIR Node.js application, enabling secure data exchange between the voice system and the EHR.

Dependable Validation

The POC created by Toptal successfully validated the integration in a live environment, building confidence for full-scale implementation.

Outcome

Enhanced Efficiency

The integration improved operational efficiency and ease of use by ensuring seamless interactions between the voice system and the EHR platform.

Widespread Adoption

The successful POC mitigated risks and paved the way for broader adoption of the technology within healthcare facilities.

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