Toptal increases media company’s conversions by 11% through direct-marketing optimization.

Toptal helped a leading media company improve subscriber growth by revamping its direct-marketing campaigns with expert copywriting and strategic A/B testing.

Client

A global media and tech company providing business news, insights, and branded content across platforms and services.

Employees

450+

Revenue

$250M

Industry

Media and Entertainment

Delivered Services

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Challenge

The media company struggled with ineffective direct-marketing campaigns due to a lack of skilled copywriters, hindering conversion rates and revenue growth.

Solution

Expert Copywriting Evaluation

Toptal brought in a senior copywriter who analyzed existing content and crafted persuasive messaging for email campaigns that focused on benefits, resonating with potential subscribers.

A/B Testing Strategy

Toptal implemented A/B testing to experiment with different campaign versions, optimizing the messaging to maximize engagement and conversion rates.

Outcome

Boosted Conversion Rates

Toptal’s approach led to an 11% increase in conversions for a holiday email campaign, boosting overall revenue.

Long-term Improvements

The strategic shift to benefit-focused messaging and rigorous testing established a foundation for future direct-marketing success.

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