Toptal transforms pediatric research platform for leading hospital.
The hospital’s pediatric research facility aimed to enhance its genomics platform by unifying app designs and updating its marketing website.
Client
A leading U.S. pediatric research hospital advancing childhood disease treatment through genomics and clinical research.
Employees
Industry
Healthcare and Life SciencesDelivered Services
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The hospital was hampered by technical limitations, unintuitive platform designs, and fragmented UXs across four independently developed apps.
Solution
User-centric Overhaul
Toptal conducted extensive user testing with researchers to understand their needs and collaborated closely with developers to ensure high-quality implementation and a seamless UX.
Unified Design System
Toptal revamped the hospital’s website and unified the design system across all applications, ensuring consistent branding and improved usability.
Outcome
Reduced Support Tickets
The design overhaul significantly reduced support tickets by providing a seamless UX that effectively met researchers’ needs, reducing confusion and errors.
Enhanced Credibility
Strategic enhancements bolstered the hospital’s credibility within the research community, showcasing a commitment to innovation, excellence, and intelligent design.
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