Toptal helps plumbing supply e-commerce retailer modernize Magento development.
A plumbing supply retailer partnered with Toptal to strengthen oversight of its Magento development before transitioning ownership from an external agency to Toptal.
Client
A UK-based plumbing supply retailer selling fittings and fixtures through its own e-commerce store.
Revenue
Industry
Retail TradeDelivered Services
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Schedule a CallChallenge
The company lacked internal Magento expertise to independently assess external agency work, estimates, and technical decisions. Slow page loads, unexpected deployment downtime, and difficulty advancing new features limited its control over the e-commerce platform.
Solution
Greater Development Ownership
Toptal initially provided independent oversight of the agency’s work before taking full ownership of Magento development, establishing clear priorities and maintaining direct, transparent communication.
Modernized Magento Experience
Toptal improved server configuration, introduced Varnish caching, and completed the migration to the lightweight Hyvä front end, while continuing to develop new features and resolve outstanding technical issues.
Outcome
Faster, More Stable Site
The infrastructure and front-end improvements significantly increased website speed and stability, eliminated recurring customer-facing issues, and prevented deployments from causing unexpected downtime.
Faster Feature Development
With direct technical ownership and a more responsive development process, the company could move new features and improvements forward faster while spending less time managing technical issues.
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