Toptal helps residential services company achieve 99.98% platform uptime and 1.5% monthly growth.
Rapid growth was straining a property service company’s legacy architecture, causing performance issues and production incidents. With Toptal’s help, the company modernized its architecture and infrastructure to improve scalability and reliability.
Client
A US-based residential services company providing laundry facilities to multi-housing properties.
Employees
Revenue
Industry
Consumer ServicesDelivered Services
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Schedule a CallChallenge
The company’s legacy architecture made it difficult to scale high-traffic components independently, contributing to recurring production incidents and downtime as demand increased.
Solution
Modular Service Architecture
Toptal transitioned the platform toward a modular, service-oriented architecture, allowing high-traffic components to scale independently without disrupting other parts of the system.
Automated Cloud Infrastructure
Using Terraform, Docker, standardized CI/CD pipelines, and centralized observability, the engineering approach made infrastructure more repeatable, accelerated deployments, and helped identify performance bottlenecks earlier.
Outcome
99.98% Annual Uptime
Platform uptime increased from approximately 95% to 99.98%, with fewer production incidents and stronger performance during peak usage.
1.5% Monthly Growth
The company reported a 1.5% monthly increase in its customer base as improved scalability and reliability supported customer retention, repeat usage, and continued growth.
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