Toptal modernizes identity authentication to accelerate onboarding for SaaS platform.
A SaaS company needed to strengthen authentication and reduce onboarding friction for external users of its AI-powered meeting platform. Toptal implemented a modern identity architecture to improve security, reliability, and adoption.
Client
A US-based AI startup developing a meeting platform to enhance productivity and team collaboration.
Industry
TechnologyDelivered Services
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An outdated authentication system lacked a secure OAuth 2.0/OIDC authentication flow, creating security vulnerabilities and slowing user onboarding. As the company prepared to support external users, a scalable and standards-based identity framework became critical.
Solution
Modern Authentification Architecture
Toptal designed an end-to-end OAuth 2.0/OIDC authentication flow using Oracle Identity Cloud Service (IDCS). The new architecture incorporated strict validation and enterprise-grade identity management practices.
Automated User Provisioning
Toptal implemented automated user provisioning through secure REST APIs and introduced rigorous token validation to improve reliability and operational efficiency.
Outcome
Secure Access Onboarding
The new identity system enabled secure sign-in via Google and Microsoft, reducing onboarding friction, accelerating user adoption, and lowering authentication-related support requests.
Scalable Identity Foundation
Toptal’s solution established a scalable foundation poised for future expansion, allowing for seamless integration with additional identity providers without requiring a redesign of the core authentication flow.
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