Toptal improves project delivery and reduces production bugs for educational institution.

A higher education institution partnered with Toptal to optimize technology processes, improve visibility into project delivery, and create a more disciplined and accountable operating model.

Client

A US-based private university offering healthcare-focused degree and certificate programs across California campuses.

Employees

230+

Revenue

$25M

Industry

Educational Services

Delivered Services

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Challenge

The institution lacked visibility into technology initiatives, making it difficult to track progress, prioritize development, and reliably communicate timelines to stakeholders. Lengthy lead times and unresolved production issues further limited the organization’s ability to plan and execute effectively.

Solution

Agile Delivery Transformation

Toptal introduced structured Agile practices, including daily standups, weekly leadership updates, and biweekly executive sessions to improve collaboration, visibility, and delivery discipline.

Process and Resource Optimization

Toptal analyzed team performance and workflows, established clearer roadmaps and priorities, and worked with leadership to optimize resources and strengthen accountability across development, QA, and product teams.

Outcome

Faster Delivery Speed

Improved team velocity accelerated implementation and increased predictability, giving leadership greater visibility into project progress and enabling more effective planning and stakeholder communication.

Increased Accountability

Clearer processes and ownership created a more autonomous team while significantly reducing production bugs, strengthening confidence in the institution’s technology platform.

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