Toptal helps global consumer goods company launch AI assistant for enterprise-wide use.
A global consumer goods company developing an AI-powered assistant partnered with Toptal to coordinate complex engineering workstreams and deliver a secure, intuitive platform for accessing internal business data.
Client
A Fortune 500 global consumer goods company specializing in household and personal care products, as well as pet foods.
Employees
Revenue
Industry
Consumer Packaged GoodsDelivered Services
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Schedule a CallChallenge
The company needed to give employees easier access to organizational data and AI-generated insights. Bringing the platform to production required coordinating development teams and maintaining release quality across a complex enterprise environment.
Solution
Coordinated AI Development
Toptal managed sprint planning, technical backlogs, and release schedules across engineering and product teams, establishing a structured delivery process for the evolving AI platform.
User-centered Platform Design
AI engineers, software developers, and UX specialists developed a custom chat interface informed by user research, incorporating intuitive prompting, dynamic data access, and tools for monitoring AI performance.
Outcome
Successful Global Deployment
The enterprise AI assistant reached production and was released globally, with an initial rollout to 60 executive and business users and a successful workshop supporting 30 concurrent users.
Expanded AI Capabilities
The platform gave internal users secure access to business data and AI-generated insights. Following successful demonstrations, the client approved an additional development phase to expand functionality and improve platform performance.
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