Toptal builds browser automation solution to handle tens of thousands of AI requests.

A technology company partnered with Toptal to develop a critical browser automation capability that could interact with leading generative AI platforms at scale and integrate directly into its core product.

Client

A US-based consumer tech startup building tools that monitor brand visibility across generative AI platforms.

Industry

Technology

Delivered Services

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Challenge

The company needed a reliable way for its product to interact programmatically with generative AI platforms through browser automation. The solution had to navigate bot protections, changing user interfaces, headless two-factor authentication, and unpredictable errors while scaling to tens of thousands of requests over short periods.

Solution

Scalable AI Platform Automation

Toptal developed a browser automation module that interacts with platforms including ChatGPT and Gemini, processes conversational requests, and returns results through webhook calls.

High-volume Request Orchestration

Toptal built a proxy orchestrator using Cloudflare Workers and Apify to prioritize and distribute incoming requests, manage platform limitations, and automatically retry failed requests or webhook responses.

Outcome

Increased Request Capabilities

The architecture provided the scalability required to receive and process tens of thousands of requests over short periods while managing errors and other platform constraints.

Core Product Capability Delivered

Toptal delivered the completed module and documentation for integration into the company’s core product, providing a critical technical capability required for the broader solution to function.

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