Toptal helps e-commerce consultancy automate operations and increase revenue.
An e-commerce consultancy partnered with Toptal to replace manual workflows with a scalable automation platform that improved revenue capture and supported business growth.
Client
A US-based e-commerce consultancy helping clients identify and recover missed revenue.
Employees
Revenue
Industry
Professional ServicesDelivered Services
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Schedule a CallChallenge
The consultancy relied on manual data collection, scheduling, and spreadsheets, resulting in errors and leaving some client recoveries un-invoiced. Scaling operations required additional staff, limiting the company’s ability to grow efficiently.
Solution
End-to-end Process Automation
Toptal developed a Python- and AWS-based platform that automated business processes from identifying recovery opportunities through resolution and invoicing, replacing labor-intensive manual workflows.
Scalable Automation Architecture
Toptal designed a flexible, extensible framework that could accommodate evolving business requirements and growing client volumes without requiring proportional increases in manual effort.
Outcome
Improved Revenue Capture
Automating recovery and invoicing workflows reduced missed billing opportunities and increased revenue by addressing errors associated with manual processes.
Business Expansion
The scalable platform supported the consultancy’s growth as it acquired more clients and expanded its team, hiring additional project managers and four to five developers to meet increasing demand.
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