Toptal drives 400% increase in platform usage for education technology company.

An education technology company turned to Toptal to improve SQL Server performance and resolve critical database inefficiencies as usage rapidly scaled.

Client

A US-based education technology company providing well-being and engagement check-ins for students and educators.

Revenue

$2M

Industry

Educational Services

Delivered Services

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Challenge

The company struggled with high-volume performance issues, unstable infrastructure, and leadership hesitancy around major code changes—hindering scalability and customer experience.

Solution

Incremental Optimization Strategy

Toptal built leadership trust by implementing small but continuous SQL improvements, closely monitoring live system performance to pinpoint high-impact inefficiencies.

Query Structure Refactor

Toptal reworked a frequently executed query and its underlying data structure using SQL Server best practices, achieving 3x faster execution and smoother system operations.

Outcome

Usage Growth Unlocked

The improved stability and system efficiency enabled a 400% increase in platform usage and greater confidence in Toptal’s recommendations.

Platform Stability Improved

These targeted backend changes resolved key bottlenecks and laid the technical foundation for reliable scaling and future growth.

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