Toptal migrates hospitality firm from Salesforce to Odoo, saving $2.2M in annual costs.
A European hospitality company partnered with Toptal to reduce high operational costs and improve system flexibility by replacing Salesforce with a custom Odoo backend.
Client
A European hospitality company operating venues and services for the hotel and restaurant industry.
Employees
Revenue
Industry
HospitalityDelivered Services
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The client’s Salesforce setup handled invoicing, CRM, helpdesk, and customer data but cost almost $2.2 million annually and lacked long-term scalability and adaptability.
Solution
Collaborative Migration Planning
Toptal developers brought deep Odoo expertise to sprint planning sessions, guiding product owners and architects to structure requirements that aligned with Odoo’s ecosystem.
Specialized Integration Execution
Toptal engineers implemented core system features using Python, FastAPI, RabbitMQ, and Vonage, enabling seamless data migration and RESTful functionality across business tools.
Outcome
Massive Cost Reduction
Migrating to Odoo eliminated Salesforce licensing fees, saving the company nearly €2 million ($2.2 million) per year and contributing significantly to its path to profitability.
Seamless System Transition
The switch was completed on time with minimal bugs, enabling hundreds of employees across Europe to adopt Odoo overnight without disruption to operations.
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