Toptal helps global HVAC company centralize digital development and raise app rating from 2.5 to 4.5 stars.
A leading HVAC company partnered with Toptal to centralize digital development across multiple product lines, strengthen product management, and improve its customer-facing applications.
Client
A US-based HVAC manufacturer making heating, cooling, and building systems for homes and businesses.
Employees
Revenue
Industry
IndustrialsDelivered Services
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Schedule a CallChallenge
The company sought to consolidate digital development onto a shared global platform while coordinating multiple business units and product lines with rigid development schedules. Existing consumer applications also lacked sufficient attention to user feedback.
Solution
Centralized Digital Development
Toptal rapidly assembled a multidisciplinary team of strategists, product managers, designers, architects, developers, and program managers to support digital initiatives across multiple product lines.
User-focused Product Delivery
Toptal introduced a stronger user-focused product management approach and helped coordinate development through a shared cadence using Scaled Agile Framework (SAFe) practices, improving visibility into dependencies and delivery timelines.
Outcome
Significant App Rating Improvement
Improvements to the company’s consumer applications helped increase app store ratings from 2.5 to 4.5 stars while substantially reducing latency for cloud-connected hardware.
More Predictable Digital Delivery
The coordinated development model improved on-time delivery and the reliability of development commitments while enabling the company to launch support and new capabilities across multiple product lines.
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