Toptal improves creator marketplace and martech platform for digital agency.

A digital marketing agency partnered with Toptal to improve day-to-day project management and support the continued development of its creator marketplace and internal marketing technology platform.

Client

A US-based digital marketing agency running a creator marketplace and internal marketing technology platform.

Employees

200+

Revenue

$68M

Industry

Marketing Agency

Delivered Services

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Challenge

The company needed additional technical project management capacity to support its creator marketplace and internal marketing platform. With its product manager focused on strategy, the agency needed someone to translate priorities into actionable development work and manage day-to-day execution.

Solution

Bridging Strategy and Development

Toptal provided a technical project manager who created roadmaps, project plans, user stories, and design mock-ups while leading Agile meetings and coordinating development and data science teams.

Technical Platform Support

The project manager supported technical discussions, SQL reporting, and feature development for marketing spend analysis, forecasting, campaign automation, and an internal LLM-powered chatbot.

Outcome

Continuous Platform Improvements

Over the two-year engagement, the team released multiple features and improvements across the agency’s creator marketplace and internal marketing platform.

Greater Marketing Efficiency

Improvements to the internal platform reduced the overhead of accessing disparate marketing tools, helping the marketing team work more efficiently.

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