Toptal transforms Fortune 50 healthcare customer experience CX prototyping.
A leading healthcare company’s customer experience (CX) team partnered with Toptal to create a platform to support a wide array of consumer health conditions.
Client
A global biopharmaceutical company developing medicines and vaccines across major therapeutic areas.
Employees
Industry
Healthcare and Life SciencesDelivered Services
Get a free consultation now
Schedule a CallChallenge
The CX team faced challenges in rapidly developing concepts for executive approval and efficiency in designing projects.
Solution
Interactive Prototypes
Toptal created interactive prototypes for a consumer platform centered on therapeutic health that were tested by the team and validated with stakeholders, ensuring visual appeal and alignment with strategy.
Cross-team Collaboration
Toptal provided a cohesive experience by building strong relationships across teams, including designers and developers, to ensure effective project design and support initiatives for internal stakeholders.
Outcome
Expedited Approvals
Toptal facilitated swift approvals from leadership, effectively compressing the project life cycle, enhancing agility in response to healthcare market demands, and strengthening the role of the CX team across the company.
Enhanced Accessibility
Toptal ensured high usability standards in each design, improving the functionality and accessibility of the company’s digital platforms.
Get a free consultation now
Schedule a Call